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    Mid-City Smiles

    4.4 (109 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Mid-City Smiles

    Cavity treatment

    Crown cleaning

    Dental exams

    Mid-City Smiles Photos

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    I received an email confirming my appointment yesterday and no where in that email did it say please call to confirm your appointment. [[HIGHLIGHT]]I had to make accommodations for me to miss the second half of my shift only to find my appointment had been canceled when I arrived only to have the receptionist make it seem like it was my fault because I didn't confirm was in poor taste.[[ENDHIGHLIGHT]] I have enjoyed the few cleanings that I did receive, but I will be seeking services elsewhere.. I do suggest you update your email confirmation system so you don't turn away future clients.

    And yet, they effectively cancelled my appointment when I showed up for it...
    Elizabeth B.

    I appreciate the prompt response I got from Dr. Anderson after my original review, calling me directly to apologize for what happened. At my rescheduled appointment, he generously offered to make me new Invisalign retainers as a courtesy and followed up on those with a personal phone call as well. Taking into consideration the good experiences I've had in the past, and their attention to things that go awry, I'll keep going here (but still feel some kind of way about how appointment reminder/confirmations are used).

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    5 years ago

    Made an appointment a month out. It was cancelled an hour prior. First appointment. Horrible introduction to an unprofessional business.

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    Page 1 of 3

    Ask the Community - Mid-City Smiles

    Review Highlights - Mid-City Smiles

    Dr Mark Anderson, Rosi and the rest of the staff are hands down the best I have ever been to.

    Mentioned in 28 reviews

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    Evans + Frampton Orthodontics

    Evans + Frampton Orthodontics

    3.0(4 reviews)
    2.4 miWest End

    We love Dr. Evans. My daughter's dentist referred us to Evans Orthodontics because she saw good…read morework coming from the practice. She also mentioned that Dr. Evans would be a good fit for my daughter, as she's a little shy, and Dr. Evans is soft spoken and very kind. It's worked out well, and we're very happy with the care that's being provided. The practice is located in the Lupo Building on Robert E. Lee and shares a parking lot. We've always been able to find a spot. They're on the 4th floor and the elevator opens right in front of their sunny, bright office.

    THESE PEOPLE ARE SO RACIST. I have never been made to feel as small as I felt leaving the office…read moreduring my last visit. Here's how my experience went: Dr. Frampton is incompetent and rude. I have had my braces off for 4 years, but went in for retainer adjustment. The dental assistant put my retainer in my mouth and said it probably wouldn't need any adjustment but told me to wait for Dr. Frampton's final word. When Dr. Frampton put the retainer in, she broke my retainer and then proceeded to blame me. She made me pay for the appointment and told me I would have to pay for the retainer if it was unrepairable. I have never been more hurt as I was when Dr. Frampton started blaming me for something she clearly caused. Her lack of professionalism and ability to admit her wrong is disgusting. They've had my retainers ready for pickup for the past few weeks but didn't even feel the need to give me a simple call to notify me that my retainers were ready. I'm so bothered that I don't even want to go back to that wretched place, even though my retainers have been waiting for me for over a month. UPDATE: I finally went back to the office to pick up my retainer AFTER A FEW MONTHS of not wanting to go back to that office. My mom had been pestering me about picking the retainer up, but I had always put it off with the excuse of having college work. I didn't realize why I was dreading the visit so much until I finally went earlier today. I was dreading experiencing the racism from that office staff. And today's office visit made that racism SO clear. Having grown up as a hijabi Muslim girl in Southern Louisiana, I have experienced my fair share of racism, but I've learned to deal with it and don't notice it most of the time now. It was when I returned to the office this time that I finally understood that the disrespect I was experiencing from Dr. Evans and Dr. Frampton was a result of my clothing choice and skin color. The entire office visit made Dr. Evan's and Dr. Frampton's racist values evident, and it all began from when I scheduled my appointment. 1. Per my request, my mother had informed the office staff that I would not feel comfortable being treated by Dr. Frampton. She kindly asked that I be treated by Dr. Evans. This request was blatantly ignored by the staff, and Dr. Frampton is the one who treated me upon my visit. After having been ignored in my initial request, I understood the staff did not care that I felt uncomfortable being treated by Dr. Frampton. I instead said nothing and allowed Dr. Frampton to treat me. 2. Neither Dr. Evans nor Dr. Frampton felt any need to acknowledge my feelings from the previous appointment. The entire office completely ignored my last experience and chose to pretend it hadn't happened. I am positive they have seen my earlier review, so they must know how I felt. Their blatant disregard for how uncomfortable I was feeling just emphasized their lack of respect for me as a person. Dr. Evans and Dr. Frampton would have shown far more courtesy in acknowledging my sentiments had I been a white patient. All in all, Dr. Evans and Dr. Frampton are racist orthodontists and would not recommend their treatment to any person of color. I find it truly disheartening that they would feel justified in treating me as a lower person simply based on my religion and skin color. It is also a bit disgusting that they feel they can take advantage of me and not give me the level of care they would give a white patient. I felt so uncomfortable through the entire visit, that I didn't even feel the need to say anything to the staff on what I was feeling. I understood they wouldn't care and wouldn't institute any change based on what I was feeling. They would have invalidated my sentiments and found a way to blame me for my feelings. I will never return to their office and fully intend to have my record sent to a new orthodontist if I require care in the future. This short review truly cannot do justice to how disrespected and upset I feel right now, but I hope it helps the reader in finding a more suitable orthodontist who will treat them with the respect you deserve. I had originally posted this review to their Google listing, but they removed my review. I was one of Dr. Evans first patients and honestly expected more courtesy and respect from her. It is so frustrating to be treated negatively based on something as simple as my skin color. The way these orthodontists treated me actually made me go home and cry for hours. I don't think anyone should leave their orthodontist or any other health care professional feeling as hurt as I did. Plus, my teeth are still not aligned properly and kinda crooked in places. Don't recommend them at all.

    Photos
    Evans + Frampton Orthodontics

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    David V Scaffidi, DDS - Lakeview Office

    David V Scaffidi, DDS

    5.0(4 reviews)
    2.4 miLakeview

    If you are considering orthodontics with Dr. Scaffidi - I can say I highly recommend him- as both a…read moreparent and patient. I admire Dr. Scaffidi for his warm, professional demeanor as well as his years of experience perfecting the smiles of the young and old(er) alike. His staff is filled with positive, hard workers and they really seem to enjoy what they do and care about their patients. My daughter definitely needed braces and I heard good things about Dr. Scaffidi. We scheduled the initial visit and was so impressed by everything that I started thinking about my former braces experience and how much my own teeth had moved. Long story shorter, my daughter is in the last visits of her braces. While I have already had my own (second set) of braces removed. :) This time I had clear brackets (people didn't always notice my braces), my teeth are looking amazing and I am not dealing with jaw pain - maybe because my bite has changed? The retainer is only worn at night and acts almost like a night guard and will show if I am grinding my teeth while I sleep.

    Now that it has been almost 6 months since my treatment has been completed, I can not say how happy…read moreI am with the results. My teeth were not straight, evenly aligned or very appealing. Now, my teeth are aligned, no gaps between my teeth, and my bite is perfect. They answered all of my questions, were kind and polite. The follow up after the removal has been awesome and kind. I am so glad to have come here to have my teeth taken care of. All of my previous review still stands. And the prediction that my treatment would be complete in 24 to 27 months was perfect, though because of the condition of my teeth, it took closer to 27 months, it was all good. And I was able to use the payment plan, so the worries were not there of paying for it all up front were needless. My previous review in case it gets lost: Awesome staff, awesome service, awesome patient care. I have always been self conscious about my teeth, and my parents didn't have the money when my siblings and I were growing up to straighten them. So, at 39, I decided to get braces. I had just graduated with my bachelor's degree, looking for an office job, and was referred to Scaffidi Orthodontic by the dental office I found. 1.5 years into my straightening process, I am so happy that I have chosen to fix my grill. This office is new, they have another office in Kenner they divide their time between, but by far, I prefer this location. The building is shared with a children's dentist, the parking can be tight at time, but the awesome care is beyond reproach. The office is neat and very clean. The entire process from beginning of the appointment to the end is quick. I can't say that its painless, but that is to be expected. I have about six more months left until I am done, and look forward to updating my review then. I just wanted to brag now about the awesome service, staff and the cleanliness of the office.

    Photos
    David V Scaffidi, DDS - Setup for the holidays

    Setup for the holidays

    David V Scaffidi, DDS - Before Treatment - Underbite

    Before Treatment - Underbite

    David V Scaffidi, DDS

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    Mid-City Smiles - generaldentistry - Updated August 2026

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