I'm so pissed off. [[HIGHLIGHT]]The receptionist who answered the phone is soooo rude and disrespectful.[[ENDHIGHLIGHT]] I called this morning because Dr Anderson did my filling (not even a year later) and that tooth has had sensitivity when I drink or use mouth wash. Well last night I flossed like I always do and the filling came out. [[HIGHLIGHT]]Now that side of my mouth hurts and I tell that to the receptionist and she said he won't be available til Monday.[[ENDHIGHLIGHT]] I ask will it be covered and she said since they have to do it over I would have to pay again. I explained to her about the sensitivity, and how I have other fillings from other dentist & it never fell, this isn't on me so why would I have to pay again. [[HIGHLIGHT]]She cut me off saying she can't help me & she has to ask the doctor.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I asked her , her name and she hung up on me. I called again and she answered and hung up.[[ENDHIGHLIGHT]] read more

Mid-City Smiles - General Dentistry Near Me - New Orleans, Louisiana

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[[HIGHLIGHT]]Handicap parking is awful but received great service once I got inside.[[ENDHIGHLIGHT]] The receptionist, hygienist and dentist were outstanding. Lack of good, handicapped parking is my only complaint. Yes, I am handicapped. read more

Saw Dr Anderson yesterday and he repaired my front tooth. Fast and painless. [[HIGHLIGHT]]He's always smiling, friendly, always making the time to chat.[[ENDHIGHLIGHT]] He's the best dentist and has a wonderful staff, as well. State of the art equipment and a newly designed second floor for pathetic procedures, Invisalign, etc. large comfy loungers to relax in while you wait. I highly recommend Dr Anderson and his staff for all your dental needs. He's also the dentist for the Pelicans and Saints! read more

I have come here multiple visits and [[HIGHLIGHT]]the staff is always super friendly and nice.[[ENDHIGHLIGHT]] I've gotten deep dental work done and since then only topical cleanings. Even after I got kicked off my dads insurance, the cleaning was only around $100. Jenny was my dental tech, and she did not only a great job but was a pleasure to talk to. I got my fiance to come here too because she was having so much trouble finding a place--she does not regret the move whatsoever. Cool artwork is all over the place too. Makes the whole dental experience way less stressful. read more

I'm hard to please when it comes to dental work but Mid City Smiles has been a pleasant surprise! There's a small parking lot and street parking outside of that. I've been going here for about a year now and the dental hygienists are the best. Dr. Frye is wonderful and did an awesome job on my filling. I always have a great cleaning experience and am so looking forward to my next cleaning! read more

I received an email confirming my appointment yesterday and no where in that email did it say please call to confirm your appointment. [[HIGHLIGHT]]I had to make accommodations for me to miss the second half of my shift only to find my appointment had been canceled when I arrived only to have the receptionist make it seem like it was my fault because I didn't confirm was in poor taste.[[ENDHIGHLIGHT]] I have enjoyed the few cleanings that I did receive, but I will be seeking services elsewhere.. I do suggest you update your email confirmation system so you don't turn away future clients. read more

Mid-City Smiles - General Dentistry Near Me - New Orleans, Louisiana

I am a business owner that travels a lot. [[HIGHLIGHT]]I had an appointment in November 2024 that I had to cancel due to last minute travel. I called and the next appointment available was not UNTIL MARCH 2025[[ENDHIGHLIGHT]]. I booked the appointment on the phone in my Calendar which I rigorously maintain due to my busy schedule. I pushed off travel for a FL business trip for a day to my new March 2025 appointment date. [[HIGHLIGHT]]When I arrive, my appointment is not even on the books and they have no alternative for me.[[ENDHIGHLIGHT]] So not only did I push my Clients back, I still do not have my teeth cleaned for nearly a year now. [[HIGHLIGHT]]THIS IS THE WORST DENTIST OFFICE I HAVE EVER ENCOUNTERED. They have absolutely no care for you as an individual. You are simply a number[[ENDHIGHLIGHT]]. I will never ever venture into this business again and I will make sure I spread the word to everyone in my business circle and friends. TRULY HORRIBLE!!! read more

Do not book appointments for 8 a.m. if your staff is not going to wander in until after 8:20. I signed in at the upstairs office (where I have gone for at least five years) at 7:50 a.m. and took a seat in the waiting room. [[HIGHLIGHT]]There was NO desk staff present at either the downstairs or the upstairs desk.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]At 8:20, the office called me wanting to know why I was late.[[ENDHIGHLIGHT]] If you book an appointment for 8 a.m., that means someone should be there at 8. [[HIGHLIGHT]]You are wasting the time of your patients with no regard for their schedules.[[ENDHIGHLIGHT]] Will not be coming back. Do not recommend unless you like being treated as if you don't matter. read more

HORRIBLE SERVICE!!! I scheduled an appointment with them over 2 months ago. I provided them with my insurance information and they sent me a confirmation email. A week before the appointment I contacted them and to my surprise I'm told I don't have an appointment. Later in the day they text me confirming my appointment and to provide them with my insurance information again. They texted back letting me know that they confused me with another customer and that I still don't have an appointment. I call them upset demanding to talk with a manager and the incompetent receptionist hung up on me. I called again, they picked up the phone but wouldn't answer. Don't do business with these incompetent people. Go elsewhere! They have no professionalism and don't care about their customers. read more

[[HIGHLIGHT]]Dr Mark Anderson, Rosi and the rest of the staff are hands down the best I have ever been to.[[ENDHIGHLIGHT]] Professional, organized and GREAT at what they do. I recommend them for anyone with dental needs. read more

We brought our granddaughter in for braces about 7-8 months ago. We moved recently (1 week ago) to Florida and asked for a referral and asked to settle our account. We do not have insurance and make monthly payments. [[HIGHLIGHT]]I have called numerous times, and spoken to the office manager and she keeps promising to call me back and never does.[[ENDHIGHLIGHT]] Our monthly payment is charged to our credit card the 1st of every month. [[HIGHLIGHT]]She told me last time that she is waiting (it's been 2 weeks since my initial contact with them) to hear from the 'accountant' to settle our account.[[ENDHIGHLIGHT]] I have a feeling they will take our monthly payment tomorrow - something seems wrong and shady here. read more

TLDR; I went to this dentist for a long time and just had a series of terrible appointments and I'll be finding a new dentist. I've been going to Mid-City Smiles for about 6 years and I've been happy with my service. It's mostly been cleaning with one crown needing to be replaced about 5 years ago. All of that service was good. My recent experience has been truly awful. I lost a crown a few weeks ago and was left with a jagged piece of tooth sticking out of my gum. When I called to get an appointment the staff was dismissive and rude when I explained that I could not wait a full week for an appointment. Eventually, they found a time for me 3 business days after I called. At that appointment, I was given a temporary filling and told that I would need to come back to see a different dentist 10 days later. When I came back for that appointment, I waited for almost and hour to even go back to an exam room and then waited a while longer to be seen by Dr. Anderson. When I initially went back they clearly had no notes on why I was there and asked if I was seeking a second opinion. When I was eventually seen, Dr. Anderson did some work and informed me that if I had 45-60 minutes that they could make me a new crown and I could be totally done today. I agreed. I came to this appointment prepared for it to take 2 or 3 hours (fully charged kindle, iPad, and phone) and it's been over 2 hours at this point. I sit for over 90 minutes before someone informs me that the machine making the crown has malfunctioned, but it was almost done. I wait for at least 30 more minutes and I am now the last patient in the building. I am starving because it's been over 4 hours at this point and I have missed lunch. I'm in tears with hunger and frustration. Eventually the crown is done, but it doesn't fit. Dr. Anderson decides to put it in with temporary cement and says I can come back in for a really quick appointment to get a permanent one. I don't really have a choice so I agree to this. I leave, having spent 5 hours at the office with limited communication and lukewarm apologies for the situation. The crown comes out 3 hours later. I assume that being aware of the terrible appointment I've had, they'll go out of their way to make sure my crown appointment is quick and smooth. I was wrong. I'm in the waiting room for 45 minutes. Once I get in an exam room Dr. Anderson asks me to bite on a cotton roll with the crown in place to get my gum line back down and avoid anesthesia. I'm left this way for over 20 minutes, and eventually choose to sit up sideways in my chair because I had been left with my head below my feet. Finally Dr. Anderson cements in my crown and I am, after 2 hours, the last patient to leave the building again. As the cherry on top, I'm told that it will cost more than I was quoted and that I should call my insurance to find out why. I think after the nightmare experience I had, they could at least take care of calling my insurance. Lots of people have a great experience at Mid-City Smiles but I am so done than even though I'm moving away later this year, I'll be finding a new dentist for my last cleaning in town. read more

I appreciate the prompt response I got from Dr. Anderson after my original review, calling me directly to apologize for what happened. At my rescheduled appointment, he generously offered to make me new Invisalign retainers as a courtesy and followed up on those with a personal phone call as well. Taking into consideration the good experiences I've had in the past, and their attention to things that go awry, I'll keep going here (but still feel some kind of way about how appointment reminder/confirmations are used). read more

Mid-City Smiles - And yet, they effectively cancelled my appointment when I showed up for it... - General Dentistry Near Me - New Orleans, Louisiana

I trust the Mid City Smiles staff with the care of my family of four! They are an awesome family dentistry with quality customer service and level of care. My brother in law even attends the same office to upkeep and maintain his braces! Genesis, the receptionist, is awesome and always provides quality customer service with a friendly smile. read more

I was so angry during the first presidential debate this year that I chipped a tooth. No joke. I decided to go here to get it fixed because I had read so many good reviews online and they fit me in right away.I'm so glad I did because--after a lifetime of dentist appointments and oral surgeries, braces, bridges, and false teeth--I have to say that this was the most pleasant dentist appointment of my life. The staff was prompt, professional, and kind. The hygienist was gentle and thorough. The dentist, Dr. Anderson, was excellent as well as funny and caring. The WWOZ music was a perfect touch. Thanks, MidCity Smiles! You have a new devotee. read more

Mid-City Smiles has been my dentist for 8 years. I'm always seen at my appointment time and am in and out pretty quick! They have off street parking, which is definitely a plus. read more

Don't go there. I had a filling that had to be re-done at another dental office, all they care about is money. You wait forever to have the dentist come to look at your mouth. read more

I got a filling here about four years ago. Thought everything was all good. Then I moved and switched dentists and learned the filling they gave me didn't actually fill my cavity and so my tooth has just been rotting away all this time. My new dentist looked at xrays from four years ago AND from today and could clearly see the decay was not properly filled the first time around. It looked like they only did about half the filling. Luckily my new dentist is much more competent and saved my tooth. I would discourage people from going to Mid City Smiles. read more

The Invisalign process has taken several months longer than I was initially quoted. My refinement aligners didn't fit right, but they blew me off about it. Then 5 weeks into them, and they said they needed to rescan me. Now I've been waiting for the replacements for almost 3 weeks and nobody will give me a real eta or return my calls. This was very expensive so getting blown off is a bummer. It was supposed to be a 15 week treatment and I'm closing in on 26 weeks with at least 7 more. PS. Yes, I've worn them religiously and followed all instructions. read more

Dr. Anderson and his team are absolutely wonderful. The whole staff is always on time, personable, and friendly. I recommend ten times over! El personal habla español read more

I've been going to Dr. Anderson and the team at Mid-City Smiles for about 10 years. They're easy to find in Midcity and have parking in the back, which is a plus! The office is well appointed with local art and WWOZ playing in the radio. The exam rooms are spotless and I always get into my appointments quickly. My favorite part is that they send reminder texts about appointments. Since they're a busy office, it's often difficult to get an appointment rescheduled, so, the reminders help in making sure I get there! My husband also goes here and recently had to have a broken crown fixed on a weekend. It was a breeze! I have recommended so many people here that every time I have an appointment, it's like a reunion in the waiting room. read more

I'll definitely be back! We actually found out about this place from our waitress at Velvet Cactus. My husband had been having a nagging toothache and after two different dental visits elsewhere, MCS easily solved the problem in one quick visit. Just wanted to shout-out Meghan who cleaned my teeth. She and my dentist were so phenomenal and so kind. I'll definitely be recommending to friends! read more

I wanted to really get a feel for this office before I wrote a review. I admit, I get extremely nervous when I go to the dentist, but I felt very much at ease here. I came because of so many great reviews, and I'm so glad I did. As long as I am in New Orleans, this will be my dentist's office. You're immediately greeted as you arrive and check in. Because this place is so busy, unless you are going for your first visit, I wouldn't make a big effort to be super early. On your first visit, there is paperwork to complete. Once called in, you're taken to a station, seated, and we did x-rays my first time. My hygienist was extremely nice, there was really good music playing, so I was at ease. The cleaning was quick, and then Dr. Anderson came in to take a look. So friendly, went over my x-rays with me to tell me what I might need moving forward, and even touched up a couple of spots. We planned future appointments, and when I asked about the possibility of Invisalign for me, Dr. Anderson gave me immediate feedback and provided notes to the front desk for a quote. They itemized how much would be due and at what appointment, and the plan for the process is 6-8 months faster than what I was expecting. This place is constantly busy, which might feel intimidating, but I really think it is because they get such a high demand. I did have to book two months ahead for the dates I wanted, but they can still squeeze you in if there is something serious going on. I've already referred two colleagues, and they are now spreading the news as well. This place is worth trying! read more

Mid-City Smiles - General Dentistry Near Me - New Orleans, Louisiana

The place is very clean, the staff are super friendly and the location is very convenient to me. I was recommended to get my Invisalign from one of the staffs who work there, Houria. Also another staff, Thao, she had walked me through on how to put on and take them off which was super easy. & Dr. Anderson is super awesome with his patients and the customer service excellent! Thanks Everyone. Y'all rock!!! read more

Just moved here a year ago and needed a good dentist with my annual cleaning this place delivered today! From making sure that my mouth was numb due to hot and cold sensitivity to the rapid detailed teeth cleaning and professionalism this office exhibited. Before I left I made an appointment for my daughter and she's actually excited to go! Highly recommend the dental hygienist and Dentist in this office. Well done read more

My 9 yr old had a dental emergency and Dr.Anderson went above and beyond for my son. He was really friendly and knew exactly what to do. As a mom i felt at ease with his expertise. He and the rest of Mid city crew were amazing. I can't say enough good things . Experience, knowledge and a great attitude! The trifecta of dentistry ! 100/10 ! read more

Absolutely love the dentists and staff at Mid-City Smiles! My family and I have been patients for several years. Recently, I even decided to get a Invisalign treatment. Go see them for all your dental needs! Highly recommend! read more

Been coming here for the last 3 ish years and see Dr. Tingstrom for my dental care. All the folks at the front desk are super helpful and the hygienists (I usually have Ms. Betsy) are very good too. I've been fortunate to only have a couple small fillings replaced and normal cleanings but they did great and I'd highly recommend them for your go to Dentist. Check in on yelp at the front desk for a free prize as well. read more

Julio Marin, DDS is the best. I was scheduled on October 26, 2018 at 8am. For a root canal. (Right on time). Dr Marin made me feel very comfortable. He explained every step, of the root canal procedure. No pain. I would highly recommend. read more

Mid-City Smiles - Love this place - General Dentistry Near Me - New Orleans, Louisiana

I originally found them on dental plans.com because they had the best prices for crowns. A few weeks later after procrastinating I eventually broke the tooth, MY FRONT TOOTH. I called them and as a first time patient they made the time to see me. Dr Marin was awesome. I was so pleased with everything. In a few days I will have my tooth fixed and work on a few other things. And to make everything even better the price is lower than I originally thought. I'm so happy I want to pay the price now before the work is even done. read more

Mid-City Smiles - Front desk. Very clean office and the Staff is very professional - General Dentistry Near Me - New Orleans, Louisiana

I see this place has several good reviews, unfortunately, this is not one of them. I would NOT refer anyone to DR. MARIN! He has no integrity, he is a liar and takes advantage of senior citizens. My 86 year old mother is mentally sharp enough to know that she wanted the gold crown from the TOOTH NEXT TO ONE OF HER FRONT TEETH on her old, broken dentures placed on the SAME SIDE TOOTH on the new dentures made by this office. When she got the new dentures, the crown was placed on the FRONT tooth. When she took the dentures back to have this corrected, she insisted she made it clear the gold crown should go on the SIDE tooth. DR MARIN LIED AND SAID SHE TOLD HIM IT WAS ON HER FRONT TOOTH AND SAID SHE SIGNED SOMETHING SAYING SO...LIES!! She told him she DID NOT say that, but he was now trying to cover his a**!! He said the lab may not be able to correct it but could put a white tooth there - but she wanted her gold crown placed correctly where she had asked it be placed. Even though he pulls out a dental tool and so call measures the tooth, it looks obviouly like a side tooth, but Marin says the crown is causing that...LIES!! He said he would see if the lab could correct that. We knew that he was full of s***. They probably never even sent the dentures back to the lab. When she went back to get the so-called corrected dentures, he did not even give her the respect of coming in the room to discuss anything with her. In conclusion, Dr. Marin is not a man of integrity and is probably a phony suck up with certain patients but treats others like crap! PS, he can save any bs apologies, because that would be a LIE, too!! We will also be reporting this to other authorities. read more

Best service I've ever experienced! I love the vibe, the NOLA music playing over the airwaves and loud enough to drown out the sounds of drills and such! Never feel rushed!. Love it read more

Mid-City Smiles - General Dentistry Near Me - New Orleans, Louisiana

I wish I could rate this establishment zero stars. I cant believe Ive visited THREE times. I blame myself. Not only was I waiting 45 minutes for my SCHEDULED appointment, mind you, I am not a new client, and did not have any new paperwork to fill out, and I know there are multiple doctors in this office, but somehow, everyone (about 4 more people) who came in after me went back before me. As the only person of color in the room, I cant help but say I felt frustrated (bc this wasnt my first visit and everyone else in the room was white. Yup I said it). After asking the receptionist if it would be much longer she told me "just five minutes" it was another 15. NOW for the main event. Dr. Marin has tried to convince me THREE times now to have teeth extracted. He ALWAYS goes straight to worse case scenario as opposed to showing some sort of empathy and talking through other options. Nope. Every time he wants to yank it out. Why? This visit was for a filling that had come out in the back. I guess the angle of it makes the work difficult and involves me getting a specialist but thats "a lot of work" and "really difficult" and a "small percent chance" and "may involve ANOTHER specialist..." Okay AND? Im sure Dr. Marin has a lot of patients,( But apparently no patience) but he has had ZERO empathy to me on any visit. Maybe he reserves it for other patients. However, Im only 30, and these are my PERMANENT teeth. Why does he think its okay to talk me out of something that may cost more but prove to be true value to me in the long run? If there's even a 1% chance of something working, why wouldnt he offer the support in that arena, like every other dentist I've ever had, as opposed to jumping straight to worst case scenario. Im just curious if he treats all his patients like this or just the Black ones? Never going back. Oh! I forgot to add that Dr. Marin opted NOT to prescribe me antibiotics for some reason. I told them how the pain in the tooth came and went, but he TRULY doesnt want to be proactive. All I said was that I would need a probiotic as well, and he assumed it was because it would "upset my stomach" and changed his mind about it. I didnt correct his wrong assumption (its a common woman-related issue in which ive never had a problem getting probiotics before) AND they "forgot" I had scheduled a cleaning for this same visit as well. Needless to say, I'll be getting a second opinion, thanks for literally nothing. read more

I was recommended to go here from my family member. So I scheduled an appointment for my young children & the experience there was simply amazing. The doctors were knowledgeable & thorough. The office was very warm, welcoming, and clean. I love their appointment reminder system where they send you a text message about a week before your appointment to remind you or reschedule. Lastly, they do a great job with bookings when someone cancels, they will call to see if you want the spot which helps you get in much quicker. I love this dentist & will continue to go back. read more

Previous difficulties in contacting a good orthodontist have been resolved period. Fast, efficient, attentive, detailed, professional services with affordable braces for both of my teenage children. Time will tell what happens next, but it does not get any better than this. The crescent city is blessed to have this little jewel. Best choice made so far. read more

Made an appointment a month out. It was cancelled an hour prior. First appointment. Horrible introduction to an unprofessional business.

I love this place! As someone who has not had dental insurance since we were still using pagers and we all listened to *beeep* *beeeeeep* *screeeeeeeech* to actually log onto the internet, regular visits to the dentist have been non-existent this century for me. That is until Obamacare made health and dental insurance actually possible for those self-employed like myself. Yay for Congress actually doing something other than hookers and blow! Being that it had been years since my last dental cleaning, as soon as I got dental insurance through Blue Cross Blue Shield, I went about researching dentists that accepted it, and this place both accepted it and had high Yelp ratings, so I excitedly made my first appointment, anxious to have white teeth once again. And guess what? Afterwards, I had white teeth once again and a big smile! Everyone here is super friendly. It's a comfortable, inviting place, with warm people, and I'm as fortunate to live so close to it as I am fortunate that the Affordable Care Act actually passed, albeit like a kidney stone through the urethra of Dickville. Hurray for affordable dental care! Hurray for Mid City Smiles! Hurray for Dickville! read more

Great experience. The office is right off Canal near the Womac law building (have never been inside, but I always see that office/house for some reason). They have dedicated parking off to the side. There was plenty of street parking, however, so I just parked on Canal. Inside, the decor is relaxing with an open layout and the bilingual staff is a nice plus. Mostly, I just appreciated that they didn't judge my coffee/tea stained teeth. Melissa did a great job and it wasn't awful (after not going for 2+ years, I thought my teeth would be much worse!). They reviewed my xrays and the doc came in to check for any potential spots I'd need a fix up. Overall, very professional. I was in and out, once I got to the cleaning part, in about 40 minutes. I will definitely be back in 6x months for a regular cleaning and will recommend this place to co-workers/friends who have the same insurance. Hints: Saturday hours! If you cancel w/in 24 hours, they will charge you (you'll sign paperwork on it when you are in-house) - which is a great idea. They send you a text message reminder of your appt, which is helpful. read more

Let me start by saying the service and support I receive from the Mid-City Smiles is amazing! The staff is always very professional, nice, and follows up. Dr. Anderson squeezed me in his schedule for an emergency root canal which had me very uncomfortable with pain. After the procedure I was immediately relieved of pain and his team made sure to follow up. I'm very happy with the service, procedure, and pain management I received. Thank you. read more

I visited the office for the first time today and I can honestly say that I couldn't have asked for more. I hadn't been to the dentist in quite a while and my last experience was horrific, so I was a bit nervous. When I walked into the office I was immediately put at ease because the interior was very nice, clean, and had a very relaxing atmosphere (a stark contrast to the last place I visited). The exam room was extremely clean and tidy and the chair faces a wall of windows that look out onto a landscaped area. The whole set up made it feel very spa-like. The cleaning and exam were very thorough, quick, and relatively painless. WHEW. Everyone on the staff that I interacted with was super friendly. I'm looking forward to my next visit. Did I just say that?! Yes. :) read more