EXTREMELY disappointed and I do not recommend. I accidentally opened two subscriptions and attempted to cancel one. I sent multiple requests for cancellation following their outlined procedures and expected that to be the end of my double reccuring charges. Wrong. For the next several months I continued to be automatically charged without authorization or active service. After multiple attempts to contact someone in customer service, I was told times they would not refund me. The fact that Kenosha News ignored my multiple requests for cancellation, continued to charge my bank account, and are blaming me as the customer, is absolutely shameful. These types of business practices do not earn them community respect or support. read more

There was a time when the name, Kenosha News had merit. Today that name is undeniably laughable. They are unable to provide a reliable at home delivery service and when I switched over to the E- Paper it just got worse, good God it was way worse. Good luck in getting a human response to your phone call much less gat a human to respond to any communications that are sent. And after a few weeks the response given is a run around and phone tag scenario. Did i actually have a paid subscription? Why yes I did! The delivery service lasted less then a 5 day week. As for switching to E-Paper that was a compromise between an phone operator for a request for a second chance and a promise of better services. Reread this review if it isn't clear on how well Kenosha News upheld their end of their second chance and better service. My bottom line is I wouldn't use this paper to wipe the fecal matter from my ..sh... read more

Don't subscribe. Canceled my subscription last month and they continue to charge. They don't handle their own customer service and will try to talk you into staying at a lesser subscription. Was paying $25/month for the service. They offered to reduce it to $5/month. So it's a scam service. No refund offered. read more

We have tried numerous times to cancel, after our intro offer turned into an expensive, non-existant paper. Their customer service is horrible. read more

Horrible service and you can't get anyone on the phone. They are trying to get me to renew at $17.00 per month. I had been paying $32.50 for 6 months but there is no way to call and/or dispute. The renewal process in painful. read more

Kenosha News is trash journalism. They deliberately select grandiose photos that have nothing to do with the headline of the story in order to generate interest. I'll never forget when they wrote a story about a police shooting, when in fact it was just a guy committing suicide. Kenosha News preys off your emotions. Seems like they don't believe in investigative reporting. Headlines are selected based on the clicks they are projected to receive. read more

After you cancel they will call you once a month to re-subscribe you even though I've asked multiple times to stop receiving calls. They are incredibly persistent and will keep talking unless you actually hang up on them, which is never fun. read more

Canceled hard copy. Getting E paper. News is several days old. Will not renew as anything of significance was already out on other media sources read more

I really wish as a long time customer of the kenosha news that they would be able to deliver my paper as promised since I pay over $600 a year to receive it, doesn't matter how many times I call and complain they say we will credit your account. you know what's funny is that every time I get the bill it's the same as the previous 6 month bill and it also doesn't help that I can get a different paper because now they are all owned by the same company and it's really frustrating! I am really getting fed up with all the excuses because if I go online the news is there in a timely manner which begs the question is online more important than the customer who pays for that to be possible! if it wasn't for my 76 year old mother who enjoys reading the paper every morning I would have canceled long ago. I run a business myself and I would be out of business if I treated my customers this way! TO KENOSHA NEWS PLEASE GET YOUR ACT TOGETHER! read more

Got a digital subscription to keep up with the looting and rioting all through 2020. After that died down, I no longer saw any value in the Kenosha News reporting so I tried to cancel. Surprise surprise, you can't cancel the same way you signed up. You have to call someone and have them cancel for you. Of course when you call, the lines are backed up with 45-60 minute wait time. This is the scummiest of scummy practices. They hope you will just eat the crappy charges instead of jumping through their hoops to cancel. I hope Kenosha News goes out of business soon. read more

Despite the small circulation area, this paper does an excellent job covering local news, sports, events, and faith. I also really love their new headline news app on Alexa. read more

That didn't take long. We wondered how long it would take for Lee Enterprises to destroy the Kenosha News. After gutting the staff (why didn't they get rid of Liz Snyder??), they turned it into the Racine Journal Times with more and more stories about Racine and Lake Geneva. Not that the old staff was that enterprising, but at least the stories were about Kenosha. And what is this love affair with Carthage in the sports section? I don't care about rich kids from Illinois. Would much rather see high school stories. If they're going to print college news, then give us more about the Wisconsin Badgers, including the women's volleyball and hockey teams. Most of the "news" is a day late or more. Ugly layout, type face hard to read, and next to no color. Way to destroy local journalism, Lee. read more

hate the latest version of Kenosha News.Ruined it with the constant interrupting ads, Used to be a wonderful little hometown paper. what a shame read more