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    2 years ago

    Quick to respond... offered solutions to issues that have not been solved with my photoshoot.

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    CADY

    CADY

    1.5
    (282 reviews)

    Beautiful studio and very well maintained in the Alpharetta location. Parking was sufficient, staff…read morewas well organized, we love all the different booth options. There was a promo going on that we took advantage of. Jollee was great checking us in, explaining about that promo, and giving us the tour. She was very pleasant throughout. Stating so, it seems that their cameras for almost every booth that we were at happen to either be down or glitched. We would have to wait until they replace it. Some of the photographers seems to be understudies because they kept on waiting for other photographers to help assist them or telling them what to do. If I'm paying $300+, I would like a professional photographer please. Here's the worst part. They only have 1 gown of each size and color. My daughter needed a Medium black gown. There were no Small and the Large was too big. Another Senior that was 6-7 ladies in front of her was taking photos with it. We didn't think much of it. As it got closer and closer to our turn, the student disappeared. Just so happens that she went outside to take pictures with her dog! We had to wait for her to finish while 6 other student AFTER my daughter had their cap/gown photos taken. We probably waited 40+ minutes just in that line all because of that 1 Medium black gown. When the student finally came back in, it wasn't even in her hand. I had to tell our photographer to track it down outside. It was left outside with another photographer. I do not work there. I shouldn't have to tell the photographer, Claire, what to do, tracking down that gown. I do appreciate her keeping her composure though. By then, our smiles were gone, curls had dropped flat, and touched-up makeup was all crusty with dripped mascara. Mind you, we were there since our 11:45 am appt and it was already 2 pm. This was our last booth. We did the drape first, 2 other booths, and now the cap and gown. During check-out, Jace asked us how our visit went. I gave him my honest opinion of all that went on during the cap and gown booth. He stated that caps and gowns were not even supposed to be taken outside and he will tell the other photographers that. I'm addition, not everyone loves animals. Not only was the gown now smelling like sweat from outside heat, but there were dog fur everywhere on this black gown. My daughter ended up getting a rash from the dander left behind on that gown. Everything was going so well until towards the end. Now, I'm praying that my daughter's Senior portraits will turn out well.

    **Do not buy the Elite package without fully understanding how Cady prices digital images.** I wish…read moresomeone had explained this before I chose my package. ### 1. The Elite package is misleading. The Elite package looks like the best value, but it actually gives you **fewer** options when it comes to digital photos. What I wasn't told is that if you purchase the Elite package and later decide you want digital images, you **must** purchase the entire digital gallery for an additional **$1,799**. You cannot purchase individual digital photos. Had this been clearly disclosed before I purchased the package, I would have chosen a different one. ### 2. They ask you to commit before you've seen the finished product. After our three-hour photo session, we were taken into another room without anyone explaining why. I assumed we were simply wrapping up the appointment. Instead, I was presented with a time-sensitive offer to commit to a package immediately in exchange for a $200 discount. The problem is that I already have a viewing appointment scheduled in two weeks. That's when I'll actually see the edited portraits. During this appointment, I was asked to make a purchasing decision based only on a quick preview of unfinished images. Customers should not be asked to make an irreversible purchasing decision that affects future purchases before they've even seen the finished product. ### 3. The lack of transparency changed the entire session. Because I believed I would later choose only the images I wanted to purchase, we ended the session after about three hours. If I had known I would eventually have to spend **an additional $1,799** just to obtain digital images, I would have approached the session very differently. I would have wanted additional poses, more outfit changes, different backgrounds, and more variety to maximize the value of the gallery. The pricing structure fundamentally changes how a reasonable customer would use their session time. ### 4. The photography didn't match the premium pricing. Our photographer told us she had been with Cady for only two months. She was kind, but she was clearly inexperienced. More concerning, her flash failed during a significant portion of the session. Many of those images are essentially black, meaning we lost a meaningful number of photographs because of an equipment failure. That's not the level of quality I expect from a company charging premium prices. ### 5. The package information isn't transparent. The website and package descriptions do not clearly explain the restrictions on digital image purchases. A pricing limitation this significant should be impossible to miss. Customers should know exactly what they're committing to **before** they purchase a package, not discover it afterward. ### 6. My overall impression. Senior portraits are a once-in-a-lifetime milestone. Families deserve transparent pricing, enough information to make informed decisions, and the opportunity to view the finished portraits before making irreversible purchasing decisions. If you're considering Cady, ask detailed questions about digital image pricing before purchasing any package. Had I understood how the Elite package actually worked, I would have made a very different decision.

    Gianna Keiko Photography

    Gianna Keiko Photography

    5.0
    (12 reviews)

    Asking your better half to marry you demands pictures good enough to frame. Ok, let's be real, a…read moremomentous occasion like a proposal needs snaps good enough to hit triple digit likes on the Gram. Additionally, proposing over Thanksgiving weekend requires planning far in advance to be sure that all of your options for photographers are not out of town. I, stupidly, did not appreciate that fact until it was two days prior to my proposal and I frenetically decided to change photographers. After numerous strike outs, a deep dive on Yelp brought me to Gianna's page. She, fortunately, was one of the few well-reviewed photographers available for a last minute proposal shoot. Booking with her occurred breezily through email and Venmo, and Gianna remained in constant touch in the days leading up to the proposal. On the day of, Gianna was responsive, punctual, and professional. She kept in touch and remained flexible despite some unforeseen snafus in planning. Even after the big moment, Gianna worked patiently with us. She and her assistant wrangled my rowdy group with ease and spent plenty of time to ensure our special day was captured ideally. We received a sneak peek gallery from the session two days later and the pictures turned out incredible. Even better, her prices were totally reasonable. If we decide to do an engagement shoot or anything else requiring high quality pics, Gianna will be the obvious choice.

    Gianna was so professional & helpful. She was a lot of fun and came up with poses that fit our…read morefamily. We were visiting from out of town & she was very accommodating by phone & email before scheduling the appointment. I am excited to see the finished product!

    Kenrick Media - eventphotography - Updated July 2026

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