Personable, fair, honest... What more could you want? My recent dealing with the business owner…read moreRandy was great. He delivered better work than he promised, on time, and at the exact price he quoted me just a couple weeks beforehand. The work was impeccable and I couldn't possibly be any more pleased with the finished product. If you are in need of collision repair of any scope, I can only recommend you give Randy the opportunity to meet your needs. I can't say that of other local body shops, but I'm glad I decided to try Port City.

From the owner: Port City Collision provides complete collision repair, bumper repair, auto painting, auto body…read morerepair, paint-less dent removal and glass replacement to Oswego, NY and the surrounding areas.

I would strongly advise anyone to think twice before doing business with Burritt Motors Chevrolet…read morein Oswego, NY. Their labor rates are extremely high, and based on our experience, the quality of diagnosis and repair does not justify the cost, the techs shouldn't be part changers! Last year, my brother-in-law brought his vehicle in for a check engine light. He was quoted thousands of dollars for parts and labor and ended up taking out a loan to cover the repairs. After the work was completed, the check engine light came back on the very next day. When he returned, he was told it was a different code and that another part had failed, this time allegedly cracked, requiring nearly another $1,000 in repairs. At that point, he simply couldn't afford to proceed. Six months later, once he had the money, he returned to have the repair done. Despite already being quoted previously, the price of the part had somehow doubled. I was able to source the same OEM part directly from GM for roughly one-third of what they were charging. The manager stated he would waive the labor cost if my brother-in-law paid for the part. After the repair was completed, yet another code supposedly appeared, and they attempted to recommend an additional repair costing nearly $2,000. At that point, we realized that one of the components they were now referencing had already been replaced during the original repair. When this was brought to their attention, the issue suddenly "disappeared." To make matters worse, when it came time to pay, the final bill still reflected the inflated part price, despite the earlier agreement. I have personally only dealt with this dealership twice in nearly 20 years, and based on these experiences, I gladly drive 45+ minutes to another dealership rather than return here, and I urge you the same. Just seeing that there are quite a few others with the same kinds of complaints, I wonder when criminal charges will hit this place?

We took our 2016 jeep for some work and it was over 2000.00 dollars after we got home found out the…read morework was not completed took it back told them what they didn't do and asked for it to get done when we went to pick it up what a mess had to deal with 3 different people and they got over 1500.00 more dollars after talking to all the clowns i asked for the owner and oh man no way you're going to talk to him and after all of the talking for a very long time I had to leave now months no word from them except for an advertisement card in the mail today I am also going to the BBB with this rip off scam that is being done so beware all lies fly out of there mouth . I hit one star to get this posted but I would have given a minus 5 that is how bad they are. Also at the end of of long lies and misleading stuff they have i was told to call them later ,,,, no you call the customer you know there is a problem and you cheated your customer so man up return the money and apologize to the customer.

Rob was very easy to talk with to set up our appointment. WOW! What a job he did on a very…read morevaluable car! Had a pretty ugly dent and when Rob was finished ... it was GONE, GONE, GONE! Like never there! This is no exaggeration. His work is nothing short of amazing. I will call Rob again for any kind of dent repair. The result is just like magic. I give Rob at CNY Dent Repair my absolute highest recommendation!

I accidentally put a few dents in one of our cars , I called CNY Debt repair , left a message & the…read morefollowing day my dents were gone . He was very honest with expectations , his work was meticulously perfect & we highly recommend him if you accidentally dent your vehicle.

I took my Chevy Equinox in for service after the change oil light lit up on the instrument cluster…read more T the Service Manager asked a few questions and afterward came out to the car and said that since I just changed my own oil the on-board computer just needed to be cleared. This is the second time Terry has provided excellent customer service to my family's fleet of trucks & SUVs. This is how every dealership/service company should be run. I highly recommend them for their outstanding commitment to their clients.

Although the purchase of my truck was once of the worst experiences I've had, I love the new…read morerunning boards I had installed. My salesperson said it would take 45 minutes it actually took twice that long but thats probably a bad estimate of time for my salesperson, the one I complained about in my last review that doesn't call you back for nothing, not when he says he will and certainly not after leaving multiple voicemails to get a call back

Excellent service! No complaints at all. The work looks as good as new like it was never damaged…read morebefore. Highly recommended.

This establishment, did not spend any time inspecting my vehicle. I was completely dismissed…read more This shop missed over 2500$ worth of damage on my vehicle. Go to elsewhere FOR SURE!!

Please customer,…read more Every time i need something either at the facility or over the phone they help to the best of their ability. I feel they care about having a personal relationship with me as a customer and that's rare these days. Everyone there seems dedicated to helping and making me feel satisfied with the work performed. From working on my car my whole life, I feel confronted they are taking care of my vehicle as I would do myself. I recommend to all my friends and family to go and use Mavis.

never going here again,booked online for inspection received confirmation from them via email also…read morereceived confirmation email the night before the inspection. showed up 10 minutes early . sat down in there waiting room . no greeting by the way then 10 minutes later there employee came . i told him i booked a inspection online a couple of days ago and got the confirmation email from the company. he told me is machine was having trouble and couldn't inspect my truck not happy , they knew the machine wasnt working , why no phone call or email from them to reschedule drove all the way there for nothing chip o

Friendly service, very attentive and knowledgeable. We appreciate the care and commitment to the…read morecustomer! Thank you

I work for an insurance company and had the pleasure of working with Matt on a recent claim. Matt…read moreis caring, professional, charming, and funny. Matt's dedication and compassion for taking care of his customers was extremely evident in my conversation with him. It was my extreme pleasure to work with Matt and I personally am thankful that there are such remarkable people still out in our crazy world that care about people and helping them. Matt is a rock star!!!