never going here again,booked online for inspection received confirmation from them via email also received confirmation email the night before the inspection. showed up 10 minutes early . sat down in there waiting room . no greeting by the way then 10 minutes later there employee came . i told him i booked a inspection online a couple of days ago and got the confirmation email from the company. he told me is machine was having trouble and couldn't inspect my truck not happy , they knew the machine wasnt working , why no phone call or email from them to reschedule drove all the way there for nothing chip o read more

Carrie one of the best employe there she helps listens and explains everything. She dont just brush u off unlike other.

Got me in quick with no hesitation. I called right at 8am for an inspection an had an appointment scheduled for 10am the same morning. Very great team, thank you for getting me in quick! read more

I had an appointment for an inspection and an oil change. I immediately got right in for my appointment and all the service was done within 25 minutes. The employees were very helpful. The place was clean and comfortable. I had a television to watch while waiting for my vehicle to get done, I would definitely recommend this place. Absolutely And the prices were reasonable. Thank you Mavis. read more

We were traveling and stopped in Oswego to visit friends. On a Saturday evening when all tire shops were closed, we realized on of our tires was rather low, we put air in it but it was clearly leaking. We needed to leave Sunday to travel to Buffalo that day, Mavis was the only place open on a Sunday and I booked a 9am service appointment. Being out of town and having something happen to your car is always stressful. The people at Mavis took care of us, found the nail and plugged our tires in under 30 minutes. On top of it the gentleman at thr front desk gave a a discount, he said I know it's hard being out of town and like to help people out, thanks for your business. Between the quality and quickness of service I would highly recommend. read more

Per usual.. excellent professional friendly quality service! This store never disappoints!

Please customer, Every time i need something either at the facility or over the phone they help to the best of their ability. I feel they care about having a personal relationship with me as a customer and that's rare these days. Everyone there seems dedicated to helping and making me feel satisfied with the work performed. From working on my car my whole life, I feel confronted they are taking care of my vehicle as I would do myself. I recommend to all my friends and family to go and use Mavis. read more

Mavis in Oswego NY really treats you right. They got my car right in so I didn't have to wait long. Daryl the manager treated me really good and was very pleasant to work with. read more

Was told 1-2 hours for an oil change on my Charger R/T on the phone, (which was bad enough, takes 20 minutes), drove over and was told "Lots of cars ahead of you, 3-4 hours". I guess that's why they're fixing rusty, economy sh*tboxes instead of high end vehicles. read more

nice people, got it done quickly, easy to book appointment. I will recommend and book again.

I was visiting Oswego, and my rental car got a flat which required replacing the tire. It was on Sunday and thank goodness Mavis was open. (the only tire place in town that was) They knew I had to get to Albany that afternoon, and got at it right away. I had it replaced in no time and was safely on my way. Everyone was friendly and helpful. Bravo, and thank you Mavis, Oswego! read more

Great job as always. Excellent service and I appreciate the professional and friendly staff. Thank you so much! read more

Stayed the night in town last night on our drive from Niagara to Lake Placid. Trying to get out of town and our rental car shows low pressure in tire. Although Mavis was busy, they were able to get us worked in, tire fixed and back on the road quickly. read more

Great service from Mavis! I always take my vehicles here for everything. Tire rotation, oil change, you name it! They are great! Thanks Mavis! read more

I was 30 mins late to my appt and they were nice and still able to fit me in as quick as possible. They found out what was wrong with my car and got me quotes for any other work I need. read more

An employee at this Mavis Tire admitted to breaking my drivers side door handle during an inspection. The store recommended a body shop to fix the door THEY broke! I have complained to the store itself and to the Better Business Bereau about this and Mavis has ignored all forms of attempted contact about my complaint. I Will not be recommending Mavis tire to anyone ever again! read more

Mavis Discount Tire - Better Business Bureau telling me Mavis is ignoring my complaint. - Auto Repair Near Me - Oswego, New York

Tom and Daryl and staff are the best! Always professional, quick with great service!

I needed an oil change and inspection called on a Monday got me in the very next day, drop off and pick up were a breeze only took less then 2 hrs, they even changed my wiper blades for me definitely would go back and refer friends and family. read more

My car had a skid plate that was grinding on the ground and they removed it for no charge! They are always extremely nice and understanding. Every time I go is a good experience! read more

Best place around to go, fast, friendly and affordable service! You can just drop off vehicle and they get right on it!

Overcharged, poor service, provided mismatched set of tires. To start, their web site controls the reviews posted so they only display positive reviews and I am not able to post my comments there. I thought I was going in to get 4 winter tires per my phone order. When my wife arrived, she was told that only 2 tires came in and they would be put on at this time. I should mention that we were replacing our summer tires, with only 5000 miles on them and we wanted the summer tires marked with their position on the car and returned. When we went to pick up the car, the summer tires were not marked. They claim they could mark them by looking at them. They started to mark them as if they were removed from the rear but the new tires were put on the front. I pointed this out, but in the end, I think they just guessed. When we brought the car in for the next 2 tires, the clerk attempted to charge us $20 more than the first set. Note: it was after dark when we picked up the car. Several days later, in the daylight, I looked at the tires and realized the 2 sets are not the same. Very frustrated that something so simple could be such a hasle. read more

Very courteous and professional staff. Tires were installed properly and expeditiously. Would recommend!

Beyond satisfied! I needed four tires on my vehicle and knew exactly which ones I wanted. Everywhere I called had no interest since they would have to order them. After having five places give me the run around, I called Mavis. I was completely surprised when they said they could get my tires on in just a few hours. They sent someone down to Syracuse the get my tires, and as promised, had them on shortly there after. Needless to say, they have earned my business and I will be returning for my snow tires in a few months. read more

I always return to where I have received the best quality, prices and fast work.The staff were very helpful in letting me know what was actually wrong and how they could fix it before doing so.I will be going there in the future and would suggest them to friends and family for sure! Thank You Mavis Discount Tire /Cole Muffler! read more

I was in Oswego only for the weekend and had a nail puncture a tire. They were open on Sunday, got me in right away, fixed the puncture as well as my state inspection which was due and had me out in an hour. Both employees that I talked to were very friendly. My total bill was about $37! Made dealing with car troubles while on the road a lot less stressful! read more

Have been going to Cole Muffler, now Mavis Tire for decades. Would recommend them to anyone. Won't gouge you...fair prices...nice people, and often fast service. They'll tell you when you don't NEED to fix something because nothing is wrong, as so many other places will. And, if it's under warranty from your car manufacturer, they'll tell you that, too, another not gouging you...I recommend them to everyone/anytime. read more

Have been going to Mavis Discount Tires (Cole Muffler) for several years. Not too long ago, I believed I had battery problems as my 2 year-old car wouldn't start. The manager had it checked and informed me the battery was still new and charged; he believed it was a problem with the connections and/or the wiring, and that the vehicle was still under warranty. I took it back to the dealer and -- yep -- that's what it was. They could have definitely sold me a new battery, but for them, the relationship between business and customer is truly important! Honesty, integrity, service, and professionalism are their benchmarks! read more

Was visiting a relative in Oswego and took her car in for and exhaust system repair. Had a 1999 Saturn that had a badly rusted exhaust pipe. I called them first late on a Saturday when the work week was almost over and after just giving them the model number, whether it was a certain type of engine and federal or california emissions i could here the calculator going and they enthusiastically came up with a price around $200 but they said they had to actually see it and check it out for the final price but they had all the parts in stock nothing needed to be ordered delaying its repair. That's critical because if they don't have the parts your stuck until they do. Didn't expect that kind of positive attitude late in the day like that at the end of a work week. Its gets better. I asked when was their first appointment on monday. They said bring it in at 8 am when they opened. You need an appointment on the west coast for everything but not here. That was a nice surprise. THe muffler was still under warranty and they had all the records which of course my relative had lost long ago.. So adding in an oil change, a free warrantied muffler that i had no idea it was under, IM out of there about an hour later with a new exhaust system and oil change for $202. They even added in a new oil drain plug i needed since the old one was stripped and leaking (of course charging me $6 as nothing is free). Now that's the kind of honest service customers like. They totally had their act together from start to finish. From the Service Manager to the auto technician doing the work, they are a well oiled team that knows their business and wont rip you off. Hard to find good honest auto repair shops like this one these days. read more

Great Service. Explanation of what work needs to be done is very clear. Very patient with any questions. It is a great group of folks working at this store. Bob, Tom and the whole team is obviously very dedicated. I live in Oswego, NY and wouldn't consider going anywhere else. Special thanks to them all! read more

Got some exhaust work done and it was exactly what I wanted - the service was fantastic and the prices are great. Im not sure their names but the assistant manager on Sun 5/7 and the other gentleman at the front desk are two of the most considerate people around. They deserve a raise. Excellent all around! Good job guys. read more

I was told by my Toyota dealership that I needed new rear brakes to the tune of $600. I wanted a second opinion and went to Mavis. Yes, I needed work done, but only $90 worth. I will be following up with the dealership. read more

good price ,fast ,friendly, honest ...what more do you want ?