Kens body shop fixed my truck and did a great job. Josh at the shop helped bigtime on making sure…read moreinsurance payed for it all. I had a little ptoblem at the end and they went the extra mile to make it right. I recommend this place.

My daughter was recently in an accident. Her truck was taken to Kens. Everyone was a pleasure to…read morework with. They worked hand in hand with us and our insurance company. We made several calls to both Aidan and Indy as my daughter is at school in Oswego and we live several hundred miles away. Aidan and Indy both were extremely helpful and informative. No matter why my husband called they took the time to put our minds at ease, explain what was being done and they fixed her car back to its original "new" condition. Thank you "Ken's Body Shop". We would highly recommend Ken's!

The repair is literally better then the original. They work for you not the insurance company. They…read moreare nice, professional and love cars.

I went to Jeffrey's to have some work done on my car as I was recommended by a friend. Service was…read moregreat and the communication between them and myself was perfect as far a price and when my car was going to be ready. I can't wait to have an accident just do I can go back there, just kidding. I also sent another friend there who needed some body work and he said that they did a great job and he said it was a hands off approach for him and Jeffrey's took care of everything for him with the insurance company. Car was just like new when he picked it up.

My car was being repaired for 39 days. I understand there are order delays but I received nothing…read moreon the app that's supposed to keep me updated. When I received all my paperwork from the work done, my mileage documented is more than I even have on my car to date?? I felt like it was not an issue to get my car fixed in a timely manner. The best part is, we were told it would be a bit later before my car would be ready, due to the car being "detailed " because we waited so long for its return. The car smelled clean but the car looked basically untouched. You could see spray marks on the dashboard not even wiped and the floor pads were all mud. Ridiculous! The computer screen smeared. Very disappointing seeing I bought the car there in March.

Second time dealing with the Davidson companies and would never recommend them to anyone. They take…read moreforever, constantly give excuses why their services take so long. This isnt a "waiting on parts" issue either as we know the parts were received because of the SAME text over and over saying Great news! We have received all the parts....for 3 weeks. Perhaps stop taking in so many vehicles at one time and you could exactly finish a job in a timely manner. A bit more transparency and honest vehicle updates would make this better as well. Receiving the same text messages over and over just make customers more upset knowing absolutely nothing has been done with the vehicle since the last 5 messages with the same update were sent. Perhaps actually calling your customers with regular updates would make your customers trust you more. Having a vehicle for going on two months for minor damage when parts were all received over 3 weeks ago is insane....especially considering the amount per hour you are charging for labor. And getting messages from your dealership while my vehicle is there asking me if I want to buy a new one is BEYOND LAUGHABLE. Your collision center and service center make me want to run far away from buying a vehicle from your company. Sure I am just one customer and you likely dont care if you lose out on one customer but I will be sure to share my experiences with everyone I know and on all platforms. No one should have to deal with this.

Insurance comes and takes a look at the car, that's squared away, they tell us it should be ready…read morein 8 days, we wait the 8 days and hear nothing, call them up "there was additional damage, so insurance has to come look at it again" and they weren't going to tell us anything about this, we had to call and ask, so now were waiting for who knows how long cause they can't give us any sort of time frame. Kind of unprofessional in my opinion

Fantastic workmanship. The day before we were supposed to leave for vacation a pickup truck ran a…read morered light and wrecked my 2021 GMC. The truck was un-drivable and the truck was towed to Zimmerman's. I called my regular repair shop and was told they couldn't get it in for 2 months. I started working with Keith at LZE. Keith assured me the shop did excellent work and promised to work with the insurance company to get OEM parts. He also understood I couldn't drive the truck and got it in the shop right away. About 3 weeks later I had my truck and it looks and drives like new. Really impressed with the service and workmanship!

Donofrio's did a great job in repairing the dents, scratches and loose couplings that have been…read moredone to my Honda CRV over the last 9 years since I owned it. They tried to save me money while maximizing the repair. I can't believe how well it looked with the repair cost I paid. I will have to either spend much more or be satisfied with much lessor work if it is done in other body shops. Go Donofrio's if you want a great job done at reasonable cost!

Nothing but good things to say about this Father-Son shop. They were honest and transparent…read morethroughout the whole experience. They were the only ones that didn't try to upsell me or take advantage. My car came out looking perfect for a very fair price. It was done within a few days and was a seamless process. Mike was so helpful and kind. I would go to them again anytime!