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    Ken's Colors

    3.7 (3 reviews)
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    Services - Ken's Colors

    Auto body restoration

    Bumper repair

    Collision repair

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    2 years ago

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    Drive By Color L.

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    Precision Finish - Before photo with chrome trims and door handles also missing half the vinyl decal

    Precision Finish

    (25 reviews)

    Customer beware. I…read moretook my car to Precision Finish in November 2023 for insurance-covered collision repairs that included replacing the A/C condenser, cooling fan motor, bumper, and other parts. Unfortunately, it has been one problem after another ever since. The day after I picked up my car, I noticed it sounded like it was still running after I shut it off. I brought it back immediately, but Orlando assured me it was normal. A few months later, when the weather warmed up, my car began overheating so badly that I had to pull over multiple times to let it cool down. Over the next two years, I brought my car back several times. Different parts were replaced, but nothing solved the problem. Eventually, Honda diagnosed the issue: the aftermarket cooling fan assembly installed by Precision Finish was drawing too much amperage. Honda tech note stated "the fan motor, shroud, and blades do not match exactly what's needed." Once the correct parts were installed, the overheating finally stopped.The A/C also never worked properly after the original repair. The aftermarket condenser installed by Precision Finish failed, and Honda later replaced it under recall. Even after that, my A/C still doesn't work. Precision Finish now says it's no longer covered because the warranty has expired, even though it never worked properly after the original repair. In my experience, nearly every major repair done by Precision Finish had to be redone because of incorrect aftermarket parts, faulty aftermarket parts or improper installation. To top it off, the paint on my bumper is a terrible match. My car is metallic silver, but the bumper is a flat gray that doesn't match the rest of the vehicle. This experience cost me countless hours, repeated trips back to the shop, and lost income because I rely heavily on my car for work. DO NOT get your car repaired Precision Finish! You will regretted! Orlando (Shop owner) will tell you himself, he's not a license mechanic and he does NOT employ a license mechanic. Save yourself the time, frustration, and expense by taking your vehicle to a qualified repair shop the first time. I will be reporting Precision Finish to the attorney general, BBB and will exploring my legal options. I intend to pursue every available avenue to hold Precision Finish accountable.

    My BMW 535i was stolen when I left it there to get some hail damage fixed. Police found the car 2…read moremonths later in Greeley. Had to take Orlando to court just to get damages and impound fees back because he obviously felt he didn't need to cover jack sh1t, and got left with $2000 in damages from the theft. He doesn't have business insurance or else I would have been covered for my loss. Orlando did not care or try and make me whole out of this whole situation, which could have been avoided if my car key was in a lock box and not left on the hood of the car after hours. I recorded the meetings to document everything taking place, and trust me, he could care less once you sign the work authorization form. If you take care of your car like I do, take it elsewhere, you'll thank me for it. Response from the owner a day ago Sorry for your experience with our shop! It was every unfortunate event that you experience. This can happen to any one any where! This hasn't happen before or since your time here. Rest assure steps have been taken to better secure our customer's vehicles so this best doesn't happens again. I had notice that you had made some false statements and accusations. "some" here and or in person. You came under false pretenses from when we first met to get the best repairs at the lowest cost, okay! and after the events of 6/2020. You had taken efforts to maximize your out come of the event. Due to the circumstances I felt I couldn't work with you to the best out come and maybe still. This is unfortunate! You signed a agreement freeing me of any liability. I can't protect you from your own arrogance! Have a better day. 11.1.22 Reply to your response today. I think it's laughable that you would post a reply a year and a half later. Not only that, you are trying to imply that I'm "arrogant" and some sort of scammer! I would love to know what statements of mine are not truthful. The part where my key was left on the hood of my car after hours? The part where you have no business insurance? The part where you have no security cameras? The part where you have no lock box for customer keys? Orlando, you are a joke. Your smug attitude in Colorado Springs Court makes me assume that you knew that once someone signs the work authorization form, you're off the hook. Probably has happened before, I'm sure. My car was located by police in Greeley, CO. Recovered from a homeless drug addict that was using it as shelter. Orlando took no responsibility for the theft of my vehicle or the damage that was done, and Orlando said it himself in his own reply above... he was released from my car being stolen due to my signing a work authorization form. Now you are trying to discredit me and imply that I had some motive for taking MY BMW to HIS business to have work done. Yes, it was MY mistake for choosing this place. For anyone reading this - Don't make the same mistake!!! Read Orlando's reply to my original review and that will tell you all that you need to know about him and his "business ethics"... or lack thereof. He'll smile at you and may give you a good price, but if something goes wrong, don't expect that Orlando will to the right thing. Truly a piece of garbage.

    Ken's Colors - bodyshops - Updated September 2026

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