Customer beware. I took my car to Precision Finish in November 2023 for insurance-covered collision repairs that included replacing the A/C condenser, cooling fan motor, bumper, and other parts. Unfortunately, it has been one problem after another ever since. The day after I picked up my car, I noticed it sounded like it was still running after I shut it off. I brought it back immediately, but Orlando assured me it was normal. A few months later, when the weather warmed up, my car began overheating so badly that I had to pull over multiple times to let it cool down. Over the next two years, I brought my car back several times. Different parts were replaced, but nothing solved the problem. Eventually, Honda diagnosed the issue: the aftermarket cooling fan assembly installed by Precision Finish was drawing too much amperage. Honda tech note stated "the fan motor, shroud, and blades do not match exactly what's needed." Once the correct parts were installed, the overheating finally stopped.The A/C also never worked properly after the original repair. The aftermarket condenser installed by Precision Finish failed, and Honda later replaced it under recall. Even after that, my A/C still doesn't work. Precision Finish now says it's no longer covered because the warranty has expired, even though it never worked properly after the original repair. In my experience, nearly every major repair done by Precision Finish had to be redone because of incorrect aftermarket parts, faulty aftermarket parts or improper installation. To top it off, the paint on my bumper is a terrible match. My car is metallic silver, but the bumper is a flat gray that doesn't match the rest of the vehicle. This experience cost me countless hours, repeated trips back to the shop, and lost income because I rely heavily on my car for work. DO NOT get your car repaired Precision Finish! You will regretted! Orlando (Shop owner) will tell you himself, he's not a license mechanic and he does NOT employ a license mechanic. Save yourself the time, frustration, and expense by taking your vehicle to a qualified repair shop the first time. I will be reporting Precision Finish to the attorney general, BBB and will exploring my legal options. I intend to pursue every available avenue to hold Precision Finish accountable. read more

My BMW 535i was stolen when I left it there to get some hail damage fixed. Police found the car 2 months later in Greeley. Had to take Orlando to court just to get damages and impound fees back because he obviously felt he didn't need to cover jack sh1t, and got left with $2000 in damages from the theft. He doesn't have business insurance or else I would have been covered for my loss. Orlando did not care or try and make me whole out of this whole situation, which could have been avoided if my car key was in a lock box and not left on the hood of the car after hours. I recorded the meetings to document everything taking place, and trust me, he could care less once you sign the work authorization form. If you take care of your car like I do, take it elsewhere, you'll thank me for it. Response from the owner a day ago Sorry for your experience with our shop! It was every unfortunate event that you experience. This can happen to any one any where! This hasn't happen before or since your time here. Rest assure steps have been taken to better secure our customer's vehicles so this best doesn't happens again. I had notice that you had made some false statements and accusations. "some" here and or in person. You came under false pretenses from when we first met to get the best repairs at the lowest cost, okay! and after the events of 6/2020. You had taken efforts to maximize your out come of the event. Due to the circumstances I felt I couldn't work with you to the best out come and maybe still. This is unfortunate! You signed a agreement freeing me of any liability. I can't protect you from your own arrogance! Have a better day. 11.1.22 Reply to your response today. I think it's laughable that you would post a reply a year and a half later. Not only that, you are trying to imply that I'm "arrogant" and some sort of scammer! I would love to know what statements of mine are not truthful. The part where my key was left on the hood of my car after hours? The part where you have no business insurance? The part where you have no security cameras? The part where you have no lock box for customer keys? Orlando, you are a joke. Your smug attitude in Colorado Springs Court makes me assume that you knew that once someone signs the work authorization form, you're off the hook. Probably has happened before, I'm sure. My car was located by police in Greeley, CO. Recovered from a homeless drug addict that was using it as shelter. Orlando took no responsibility for the theft of my vehicle or the damage that was done, and Orlando said it himself in his own reply above... he was released from my car being stolen due to my signing a work authorization form. Now you are trying to discredit me and imply that I had some motive for taking MY BMW to HIS business to have work done. Yes, it was MY mistake for choosing this place. For anyone reading this - Don't make the same mistake!!! Read Orlando's reply to my original review and that will tell you all that you need to know about him and his "business ethics"... or lack thereof. He'll smile at you and may give you a good price, but if something goes wrong, don't expect that Orlando will to the right thing. Truly a piece of garbage. read more

Precision Finish - Auto Repair Near Me - Colorado Springs, Colorado

I ran into a median on the road and needed to find someone who could give me a fair price. I have Geico but didn't want to pay my deductible knowing that my premiums would go up. Came here and the owner hooked me up! Highly recommend everything was done in a timely manner:) read more

Precision Finish - Before car was fixed - Auto Repair Near Me - Colorado Springs, Colorado

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Orlando went above and beyond to make sure our Honda looked brand new after it was worked on it. He was kind enough to make sure to fit us in his busy schedule. He was very professional throughout the entire process and was in communication by email or phone and was always reachable. He also dealt with our insurance company. We received a very thorough report including pictures of what needed to be done on the Honda before he started it. Orlando went above our expectations and I highly recommend him and his body shop. My son is new to Colorado Springs and I am glad he was able to find such a nice and efficient shop after getting a taste of what the snow on Colorado roads can do to a Honda Civic. Highly recommend. read more

Came to have my car fixed. Orlando was cool at first, gave the estimate of $1500 which was fine. I payed it, only to have my car returned a different color. The bumper doesn't match & I brought it up and he said that maybe it was cloudy when he checked it? That's not my fault. Who gives an unmatched car? He said he could maybe fix it for $300. MAYBE. So. Safe to say, I'm going somewhere else. read more

I had a minor accident and needed a quick repair. Other shops I called couldn't get me in for over a month. I called Precision and they were able to take my car within a week. The repair took a little longer than we expected due to difficulty getting parts but I am extremely happy with the result. The car looks great. In addition, they were able to identify and repair mistakes made from a previous repair by another shop. Throughout the process Precision kept me informed and was even able to complete the repair under cost and save me the deductible. It is a small shop but they do excellent work. I highly recommend their services. read more

I brought my car here for an estimate because my rocker panel was starting to come off my car after I hit a curb. Orlando found some clips that fit my rocker panel and put it back on to the car so that it would no longer slip off and he did not even charge me. I was looking at paying a $500 deductible and having an increase in my insurance rate but now I don't have to worry about anything. Thank you Orlando and Precision Finish. I'd recommend these guys to anyone and will definitely use them if I have the unfortunate need of auto body work in the future. Just for a little SA, my GPS brought me there to the correct building but it was the front part which is preferred construction; you need to drive around to the very back side of the building and that's where Precision Finish is. The place is clean and Orlando and his brother are very professional. read more

This was my first time doing business with Orlando and his brother and I didn't have high expectations since I am very particular about my car and I know every square inch of it. I took my car in for PDR after a hail storm beat it up pretty good and I figured while it was there I would add to the list and get a few other things done like rock chips and previous scratches, That being said these guys have more than exceeded my expectations the car looks amazing and trust me I've spent 6+ hours looking for any and all mistakes and I did find some but I don't think a regular person would have noticed these minor flaws one being a small amount of over spray inside a vent in my bumper that absolutely no one will notice unless I told them. Second flaw is a new scratch on the drivers side A pillar that was 100% not there before, it is minor and I should be able to buff it right out and I truly don't care about it considering how much work was done and how much time it spent in house it is a small price to pay. Lastly and the only thing I'm not happy about is my car was driven 118 miles while it was there, I personally don't like it when other people drive my car that being said I truly believe that even with the joyride included my car was well taken care of. I will 100% be continuing to do business with these guys and would recommend them to anyone just be aware they may take your car out to lunch lol. read more

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I had some body work done on the rear quarter panel of my vehicle at Precision Finish and it looks just like new. Very professional workmanship and finish. Orlando is very welcoming and easy to work with. He made getting an appointment easy and performed the work as outlined in my insurance adjustment with no problems. This is a customer friendly small business that makes you feel that your car is in trusted hands, and you get the professional quality service of a larger auto body shop. read more

Took my 2004 Monte Carlo in cause I had a bent drive side door frame that needed to be fixed as it was causing a big leak to come in when it rained, I took it to Orlando and he gave me a very fair price and had the problem repaired within 48 hrs. When I went to pick up my car Orlando showed me the repair and what was done to fix the issue. Will definitely be going back for all my auto body needs! read more

This place was awesome! Very upfront and helpful. The body work was impeccable. They truly take pride in their work! They totally dealt with my difficult insurance company without problems. I love my car again. If looks perfect! You guys are amazing! read more

We had to replace the passenger door on our 2017 Jaguar XF. Parts for these are exceedingly hard to find--4-6 week wait for a new door from England and no other body shop we called could find a recycled part. But Orlando did! He had a door in excellent condition shipped within two days, stripped it down, moved all of the electronics, etc. from the old door to the new, and then did a beautiful finishing job. The replaced passenger door closes more solidly than the original driver's door! Orlando is forthright, a good communicator, and meets his promised dates. We in the future will not take our work anywhere else. Most highly recommended. read more

Took my 09 BMW 328i for a fender bender, I'm picky on where I take my car for any work done, but he took care of my car and fixed everything to perfection! Very happy great price during hard covid times, had it done within less than a week even during the holidays. Thank you! read more

My Honda Civic was hit by a 15 passenger van on the right back quarter panel. It didn't look horrible, but the damage was very noticible. I took it to another shop that was recommended by a friend. The estimate was over $4,000. The insurance adjuster from the party that hit me came in at $2,600+. Needless to say, I didn't want to have to make a claim with my insurance, so I decided to get a 2nd opinion and looked on yelp. I was very impressed the the great reviews on Precision Finish, so I called and made an appointment. He saw me that same day and said he could make the repairs for the amount the insurance company was willing to pay. It was a great relief. As well, the insurance company was only willing to give me a rental car for 2 weeks. The other company said the repairs would take a minimum of 3 weeks. Orlando said he could make make the repairs in 2 weeks or less. Meanwhile, I had some hail damage I had not gotten around to getting fixed, so I thought it would be a good time to do that as well. Orlando did the paintless repair and only charged me a fraction of the cost of a previous estimate. He also did a few repairs extra at no additional cost. My car looks as good as new, I am so pleased. I can't say enough what a great company this is. They complete the work with no surprises, unless you count the extra perks. They explain the entire process and meet all the promises of cost and time. You don't find too many businesses that meet all your expectations and then go beyond. I give them 10 Stars!!! Margarita O. read more

Precision Finish repaired 2 panels on my van and it looks like the dents were never there. They completed the work exactly on time and for the estimated price. I highly, highly recommend them! read more

Thank you precision finish for fixing my Hyundai Sonata!!! My garage door scratch my bumper pretty good and Precision Finish got it fixed within one day!! Orlando is super nice and funny. I'm so happy I came here! Also the price was half of what other places were trying to charge me. read more

This place does excellent work with integrity at a very fair price. I highly recommend them. My husband has brought his car here twice and we've been very satisfied both times. Orlando and his brother do great work, and we've been impressed with their honesty and fairness. read more

I had a little mishap offroading in my truck, and my insurance wouldn't cover it, meaning I was paying out-of-pocket. So i wasn't looking for a full-on, replace-every-part-that-the paint-was-chipped service. I only wanted to get the major dents fixed, because I only wanted to pay for the major ones. I was surprised to find that body shops in Colorado Springs don't work for you, the customer. Sure they'll talk to you and pretend, but in reality they work for insurance companies only, and they will not listen to you if you have specific requests. After visiting several shops that quoted more than $5,000 over what I wanted to spend (and one shop where the owner was drinking a beer and encouraged me to commit insurance fraud), I talked to Shannon at Precision Finish. Shannon is an offroader himself, and he understood when I explained I didn't want "the works." He listened to me when I explained what I had to spend, and what I wanted done. He seemed like a competent professional, and indeed, he did good work. When I came in after my truck was done, I saw that he did more than he promised, for the same price he quoted me in the beginning. I hope I never need body work again, but if I do, I won't waste time with the idiots at "High Class Body and Caviar," I will get the work done here. read more

I would absolutely recommend this place to anybody. I got rear ended and came here to get my vehicle repaired. The main guy that helped me was very polite, respectful, and made the process very clear. He gave me a time frame of when it would be done and it was done right around that time. I have a 2016 4runner and the parts were back ordered in colorado springs so he went out of his way to get the parts from Denver to make the turn around time as hasty as possible whilst keeping me updated the entire time. When it was time to get the vehicle, everything looked perfectly brand new. He went through everything with me, cleaned the car, and told me I can bring it back anytime if anything somehow goes wrong. That's great customer service. If anything else goes wrong, I'll definitely bring it back here. read more

I had a quote from another body shop down Academy and they were going to charge me over $400 to repair the minor dents and scratches on my rear bumper. I felt like that was just too much for minor repairs. So I found this shop on Yelp and of course read the reviews and decided to give it a shot. I brought my car in to get a quote and booked with them immediately. The owner and his brother (I think) were so friendly! Customer service won me over before he even gave me a price. I paid $250 and my bumper looked brand new. They were quick too. I just left my bumper there with them and I had it back in just a few days. They had really nice cars in their shop so you know that means people trust them with their expensive cars. I will most definitely go back for future repairs. Thank you guys!!! read more

Had to edit my post due to their terrible job on my 2nd vehicle. Firstly, this guy cannot manage his time properly. He had the nerve to say, "Well, when being rushed..." um, definitely not! He promises you date after date and your vehicle still isn't done. Secondly, he caused 2 burn marks on my 2nd car, and did a shitty hack job applying touch up paint. This dude got $5000 from my insurance company and he couldn't fix it properly. And no, don't tell me it's because the door was replaced and painted, because, you also put a burn mark ON TOP of my vehicle. They also broke a piece off my seat and glued it back together. As a responsible business owner, you replace that out of your own pocket, and fix the burn marks you left. Thanks for your hack job. read more

This shop is not reliable at all, and way over priced. They seem to be on drugs and fail to know what they are really working on. I would reccomend going to another shop if you want it fixed right. read more

This past Spring I was in search of a good Auto Body Repair shop for my 2005 Acura MDX. After reading several reviews online of local body shops, I decided to try Precision Finish based solely on all the positive reviews and regardless of the 25 minute commute from my house. I was not disappointed. Orlando Jiron of Precision Finish was courteous and professional! He replaced the hood, matched the paint and touched up all the scratches and minor dings on my car. It looked as good as new! Thanks Precision Auto, you've gained another loyal customer!! We'll definitely come to you for all our auto body needs in the future. Lorena D. read more

My son lives in CO, but I (Mom) live in FL.. He took his truck to 3 places, 2 of the three were such rip offs in what they wanted to do that was all in unnessary work to charge extra or they just weren't good enough to to fix the problems without replacing parts. Orlando fixed in a week. Even worked Labor Day weekend just so he could get it back to him since he's there alone without much of a support system. The truck looks great! He fixed things we weren't even aware of. The cost was perfect to what he could afford and was way under what the other two wanted. Precision Auto Body is our go to place from now on. Thanks Orlando for making this process a lot less stressful! read more

I took my beetle convertible in due to a dent and crack in the clear coat on the driver's side door. Not only did Orlando deliver what he promised in terms of time in the shop, but he performed the repairs in such a way that I can't even tell there was even any damage. My car looks brand-new! He did an amazing job and if I ever need this type of auto body work done in the future (hopefully won't ;-) I'll call Precision Finish! Thanks again! read more