John and Brian in charge of rack storage keeps my wife and I coming back and we are extremely happy…read morewith their personal caring service. They have a terribly tough job, but they do it with professionalism! They have both been very helpful when questions arise, and are more than happy to help. We all need to exercise with them because they're pulled in 18 different directions all at once daily!!

TAKE YOUR BUSINESS ANYWHERE BUT HERE. By far the WORST customer service I have ever received…read more Becky, I hope you take this as constructive feedback and can learn how to treat paying customers with respect, especially if you are going to keep your title as manager - which a person with such lack of respect and rudeness, think you shouldn't never have had this title to begin with. First of all the owner is a thief. Steals your money. My family has been with this marina for 9+ years. We had an issue where we did not put our boat in the water in time. They stole our deposit, sold our slip and pretty much told us there is nothing we can do for you. THEY ARE THIEVES.

My aunt stores her boat here and after initially being directed incorrectly from the gate, I was…read moreable to find her well and we were able to enjoy a lovely day on the water. Couple of things I noticed on my detour, lots of families have patio furniture or hang out areas on the grass or in the parking spot near their well. There is a pool (or two) and the bathhouse is updated and clean. Driving around, I thought this looked like a great place to hang out and I bet people have a lot of fun. The guy at the gate was super friendly, the place is huge and has a ton of amenities. If I had a boat, I would give this marina a lot of consideration.

Service has really gone downhill since the Safe Harbor acquisition. As I sit here at the rack…read morebuilding waiting for someone, anyone to put our boat in the water. I give up on this place.

Stay away from boat rentals at this marina. The lady that runs it screams obscenities at people who…read morelive on the river and does so when customers with children are onboard. Totally disrespectful to everyone nearby.

We had such an amazing day thanks to Boat Town Marina! Booking was very easy. Communication was…read moregreat. The boat was absolutely spectacular. It was very clean and very comfortable. We used it to go watch the airshow and could not have had a better day. I will absolutely be back!

Sun - up marina is your best choice! I have to recommend sun up and their staff to all my fellow…read moreboaters. I have stored my boat(s) and had service done for a decade there. While no boat repair rhymes with " inexpensive " , sun-up has always been fair and gotten the job done. The sun-up staff also get 5StarZ

Sun up marina is a joke! Beware! We had our boat there over the winter. It was taken out of storage…read moreand my husband unwrapped it, looked at the hours. He gave it to them for an oil change and got it back with 30 extra hours on it! They are denying it and taking absolutely no responsibility. Giving us $120 back from the oil change and told us not to come back. Completely unacceptable!

I've been a customer for over 48 years and can confidently say we are fortunate to have the Mikes…read moreTeam available to help us keep our boats functioning When I purchased my first boat I knew nothing about boating and the maintenance required. Mike Sherigan and his son Doug and Mike Tulsa Sr and Jr along with Bob taught me so much They are wonderful people and I consider them friends

When I first went there 15 years ago I went to purchase a oil change change pump, when he rang up…read morethe price he said "I charged you $50 less because it's on sale in two weeks. Fast forward to this week - was told to buy the steering cable kit but I just bought the cable, turns out it wasn't compatible. They didn't blink an eye and accepted the return and I ordered the entire kit for 40 bucks more and I'm going out this 4th of July weekend! The guy that appraised my boat 15 years ago said "Mike ain't never done anybody wrong". If you want the best service why go to anywhere else?

Fish have been sick and die shortly after buying them. Witnessed a puffer fish stuck to a filter…read morewhere a worker soon after pried him off of it, but he did not look well. Was so good when I first started going, learned more about the fish hobby and soon found out that they are not healthy or well taken care of :/

I brought my children in the other day and was disappointed in how the staff was talking to a…read morecustomer. A woman with tattoos was chatting with a man with a superman hat. Not sure if he was her boyfriend or not but their conversation was not suitable for young ears. She also paid more attention to the man than us who actually required her assistance. Good selection but I will not be returning.

I have used Kean's Marina for winter storage and hoist launch and fall retrieval. I feel their…read morecosts to be acceptable and I have always been treated more than fairly. The marina office staff are efficient and friendly. Staff who handle hoists, bottom wash and movement to and from storage spot are hardworking and skilled. I just donated my boat and trailer to charity but will certainly turn to Kean's for my future needs.

I emailed Kean's Marina to inquire about rental of their clubhouse space for a graduation open…read morehouse. Below is my email and the response that I received from Carrie Lefever the Events Manager. Good afternoon Carrie, I would like information on renting your marina for a graduation Open house on a Sunday in July. Can you please email or call me at your convenience. I left you a voicemail also. Thank you, Adrienne Cornell-Smith ******************************************************************************** Hi Ms. Smith - Thank you for your interest in our facility! Unfortunately, we do not do Graduation Open Houses. We have had some security issues in the past and with people in and out and different times, crowd control becomes very challenging. Please let me know if there are any other events I can help you with! Enjoy the rest of your week! Sincerely, Carrie Lefever Office Admin./Events Manager 313-822-4501 x101 Kean's Marina 100 Meadowbrook St. Detroit, MI 48214 ****************************************************************************** Good afternoon and thanks for your reply. I do understand your issue with security etc. but just for clarity, this is a dinner for my friends and my husband friends to celebrate our son. This IS NOT a "graduation party" for a group of teens. I respect your NO but I want to clarify my request. ****************************************************************************** I decided to call and speak with Carrie voice to voice instead of emailing. I wanted her to explain her email to me because it was somewhat unclear and partially offensive. She was assuming that graduation open house meant a graduation party and each time she said party, I corrected her and said open house. She said they mean the same thing. I corrected her over and over. She continued to say that they didn't like lots of people coming and going because it became a security issue. However, we never talked numbers so I'm not sure what "lots" of people meant. She never asked me for a time. Not sure if she was assuming an evening event with "lots" of young people. She also said normally at events like this, people are coming and going the entire time. I said so if my event started at 4pm and ended at 8pm, you would expect everyone to arrive by 4? The guests could not arrive at 5pm or 6pm. she had no answer. She stayed with her line about not being able to accommodate my request for this type of event. Again, I respect the No, but still not clear about the Why. Carrie's customer service skills need some fine tuning in my opinion.

The best cheeseburgers I've had in forever. Better than most bar burgers I've had over the years…read more The fries were those hand cut variety and were also outstanding. Next time I plan on trying the fried chick which looked great. Don't be fooled - check it out!!

I've been to at least a thousand gas stations and I personally don't like any of them in the…read moreDetroit area but this place is honestly the best one that I highly recommend the most when visiting the area or if you're in the area in general. This place is really big. It's got a solid restaurant as well that's never too busy. It has plenty of healthy drinks and food too for those in particular. Prices are fair. Establishment inside and out is clean. Staff here is great as well. One of the best gas Stations in the area. Solid recommendation.