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    Kent Builders Management

    4.0 (1 review)
    Closed 9:00 am - 4:30 pm

    Services - Kent Builders Management

    Property management

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    Preferred Management Inc - Middle pond with soothing LED aerator, adjacent to pool house at Hopper Ridge - Ridgewood NJ

    Preferred Management Inc

    (25 reviews)

    I am very surprised that Preferred Management has bad reviews and I am 200% sure that Preferred…read moreManagement company deserves much better stars. I am giving 5 stars to Preferred Management and I claim myself as a reasonable and fair person. It became our management company about 15 years ago when we were almost on the way to bankruptcy. Since then, it has not only helped us to survive but also improved our property value significantly. Whenever I talk with my friends about management companies, they are always envious of me because the preferred management always takes care of the issues much better and faster than their management companies do. What else can I expect our management company to do?

    Review of Preferred Management Preferred Management has…read moreconsistently demonstrated poor communication, lack of accountability, and an unprofessional approach to building operations. As unit owners, we expect clarity, fairness, and responsible oversight. Instead, we have repeatedly encountered dismissiveness, incomplete follow‑through, and policies applied only when convenient for management. Despite notifying the superintendent about important issues, Preferred Management places full responsibility on owners while ignoring the superintendent's failures. For example, the ceiling repair was delayed for months, forcing us to hire and pay an outside contractor. Management has never acknowledged this negligence or offered reimbursement. Additionally, the superintendent frequently enters the building's units and parking areas without proper boundaries or respect for owners. He uses parking spaces at will, leaves areas unsecured, and fails to monitor tenant move‑outs--yet management still charges owners fines for "unscheduled" moves. This double standard is unacceptable. Preferred Management's responses are often curt and unhelpful, focusing on fees rather than solutions. Their unwillingness to address the superintendent's behavior or their own operational gaps shows a lack of professionalism and respect for residents. Overall, Preferred Management needs significant improvement in communication, accountability, and fairness. Owners deserve a management company that enforces rules consistently, supports residents, and takes responsibility for its own staff.

    RPPM

    RPPM

    (4 reviews)

    ok so I don't really write reviews but felt like i should for these guys. I have 2 properties in NJ…read more(one in kearny area, one further out) and was having a really hard time keeping up with everything especially the compliance stuff which honestly goes over my head half the time. Someone referred me to RPPM and I called them kind of skeptical bc I've had bad experiences before with management companies that just take your money and don't really do much. But these guys are different. John was straight with me from the jump, explained everything they do, didn't oversell it. They handled some violation issues I had pending and I didn't have to stress about it. Communications with my tenants have been way more professional than when I was doing it myself lol. I used to just text my tenants which I know is not the right way to do it. Only thing I'd say is sometimes I wish they responded a little faster but honestly when they do get back to me everything is thorough and correct so I think its just they are busy and doing things right rather then rushing. Not really a complaint just something I noticed. Overall very happy. Would def recommend to other landlords in NJ especially if your portfolio is growing and you cant manage everything yourself anymore. 5 stars from me

    One of RPPM strongest qualities is their communication. They are clear, timely, and consistent,…read morewhich builds trust and makes working with them easy. Questions are answered directly, updates are provided without having to chase them, and expectations are set clearly from the start. Their professional skill shows in how smoothly issues are handled and how well they navigate complex situations. It is clear they know what they are doing and take their responsibilities seriously. Based on my experience, RPPM stands out for strong communication and competence, and I would recommend them without hesitation.

    West of Hudson Properties

    West of Hudson Properties

    (43 reviews)

    DO NOT RENT FROM WEST OF HUDSON PROPERTIES! My unit flooded less than month of me moving in because…read morethey don't have the piping insulated in NJ of all places. The building is DIRTY and smells like old water and mildew. Maintenance requests don't get responded to in a timely manner, when someone does finally come, it's always a botched job. Management doesn't answer or call you back, specifically the GM Tiffiny Andino. I signed an 18-month lease and my unit has flooded 4x in 15 months of me living here. I was without use of my shower, washer/dryer, and dishwasher for almost 2 weeks. There's water stains in the hallways from units flooding! DO NOT RENT FROM THESE PEOPLE, they only want your money and care nothing about the tenants. I had to call the housing department several times and have an inspector come out to see the poor living conditions because management would NOT respond.

    This whole building can use an improvement. The elevator has been down for months and we have…read moreelderly people on the 4th floor that have trouble going up and down on the stairs. We have put in many complaints on the app seeclickfix and the inspector comes out and writes a ticket yet nothing has been done since the winter time. The heat does not turn on on cold days but on hot days they blast the heat which makes it unbearable to breathe. The boiler room is constantly setting off the alarms in the building and we have firefighter coming here more than maintenance or management. The radiator is soo hot in the living room it's burning the wood floor where I cant put anything there and when you step on it its extremely hot to be barefooted. Management do not care for the tenants all they care about is rent and they increase it every chance they get. This building needs extreme work the lobby has a whole in the ceiling where all the rain came in and also the elevators get rained in and also flood the hallway and nothing has been done. They also dont care about the tenants where people are allowed to have several dogs and the dogs bark constantly all night and when you complain management does absolutely nothing about helping the tenants. It's horrible here they have a portal for you to make your complaints and it will take maintenance damn near close to a year to come fix anything . Im done and also looking for another place to live. The rent I am paying here I can use it on another nice apartment with working amenities the building on kensington ave the landlord need to be held accountable for his neglect and negligence.

    Kent Builders Management - propertymgmt - Updated September 2026

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