Really, they couldn't care less if they do the job right the first time - or the second time - or…read morethird. I paid them in full - but for the babysitting I had to do - I should have been compensated. My "project manager" (Brice) who was supposed to manage the job - was a "no-show". I never got a call from him when things went sideways. He never visited the site after selling me the job. In the end - I would use someone else for my next drainage project.

Would highly recommend foundation specialist to anyone! Great team,awesome communication,…read moreexceptional pricing, they really value their work and their customers! The team is professional, knowledgeable, and honest. Thank you!

Remarkably still in business. I guess they sold the company in 2019-2020…read more They still don't honor their warranty; We will apply the money spent on failed system, "Bento Clay," but then they mark-up 200% over their competitors. Just extremely compromised. When we asked to speak to out sales rep who was supposedly a Master Plumber, they said he died of an heroin overdose? Not sure if that's true or not, their business model includes blame a dead guy???

Great service.,Very honest, highly recommended ! Did not need service done ... just a estimate…read more. the rep was very honest ! Thank you!

I had a great experience with their company. They were so helpful about the whole foundation repair…read moreprocess and they were prompt and efficient too. I would use them again if needed.

From the owner: Grand Rapids Foundation Repair Pros offer the highest level of foundation repair solutions for…read morehomes and businesses in the Grand Rapids area. We are extremely proud of our experienced crew, industry-leading equipment, and passion for getting the job done right the first time. We offer a complete array of foundation repairs, including basement repair, foundation leak repair, foundation crack repair, crawl space encapsulation, waterproofing and much more.

Highly recommended! John fixed two foundation cracks. He was professional, communicated well, did…read moreexcellent work, and you would never know there were 2 giant holes in our backyard

Honestly one of the worst experience with a trade company I've had recently…read more My wife and I were in the process of buying a home and there was water issues in the crawl space that needed to be remedied before the sale went through, so we called this company to have them waterproof our foundation. After the $13000 bill and "finish" of the project we noticed water still in the crawl space and our back step mysteriously pitched towards the house. We didn't think much of it because we had bigger projects to tackle. Fast forward a few months and it's time to figure out what happened. We call and explain the situation, and somehow it doesn't fall under warranty. They offer to come look at what's going on and potentially have to finish the project, for another $1500 plus $1000 to take out the step. We consider this to be ridiculous and attempt to take the step out ourself (which we do after another week of back breaking work), only to discover that they dug under our step, likely the cause of the collapse and pitch towards the house and only placed 6 inches of barrier without even attaching it to the house. Now after about 5 calls with no contact back I'm for ed to leave this review warning other homeowners from working with this crooked company. PLEASE STAY AWAY.

I cannot stress enough the value of West Michigan Waterproofing's warranty or the amazing customer…read moreservice and the owner Jeramiah's dedication to making sure the customer is happy! 10 years after our system was installed Jeramiah went above and beyond to make sure we are happy! We have in fact used WMW 3 times on 3 different homes and recommended WMW to other friends and clients they always step up to the plate and hit it out of the ballpark! Thanks WMW for taking great care its truly hard to find a company that cares as much as you do!