This is a pain management center that makes it possible for people who have chronic pain- or short…read moreterm- to be able to get pain medication under medical supervision. Though the rules are specific and strict, the staff is very kind, friendly and professional. I'm very glad to have been referred to this clinic!

A pain doctor that actually "manages" pain, takes steps to alleviate the pain, and listens to their…read morepatients. I have been going to pain management doctors for years because of my back issues & I feel very comfortable recommending this practice. The Dr uses various treatment options including medication, injections & more involved procedures (such as a rhizotomy). It is all done is on an outpatient basis & you are in and out very quickly compared to a lot of other facilities. The staff is wonderful & very courteous and professional, from the receptionist, to insurance to nurses and scheduling assistants. If you have any issues with pain, I would definitely recommend this practice!

I could not ask for a better experience. Wish all doctor's…read moreoffices were like this one. They offer kind, compassionate care. Something that is rare these days. Oh, by the way the receptionist they have now is awesome. I'm throughly satisfied with my experience at Pain Management of SWVA.

Receptionist is not organized enough to handle anything.. Dr. Derek is the best ever. He listens to…read moreyou and doesn't talk down to you. I recommend him,, but the receptionist needs training..

BEWARE!!! I had a fantastic experience for the last couple years with Elise Mann. She seemed to…read moreunderstand me and empathize with my situation. I did literally EVERYTHING they asked. I called today to find out when my appt was in February because i Iost the card and was told they canceled it because I didn't pass the drug screen. They said there was thc and hydrocodone in my system, so they canceled me wout telling me. I have tried pot 2 times in my whole life when I was a teen 35 years ago and hated it, was so paranoid the whole time. I havent taken hydrocodone in decades, so canceling me wout even doing it again or talking to me is the WORST thing I've ever heard of. Beware of this place!! Telling my abuse story is SO HARD for me to do and re-live and I really thought she knew me better than that. You are HORRIBLE HUMAN BEINGS and should be ASHAMED OF YOURSELVES. Robin

It was a disappointment for me. If the neurosurgeon had told me more steroid or epidural…read moreinjections, that don't work, I won't have wasted anyone's time. I was under the misguided impression that pain management would make the best decision for my 30 year chronic back problem. There is so much available now besides injections and putting us on morphine and hydrocodone. I just wanted to get to the car and cry from frustration.

I had put in 5 stars months ago and look it up again and saw that my actual review was gone and it…read moresaid that I had put in 1 star. That's pretty ridiculous.

I was a new patient in agony, arrived well in advance of my apt, filled out paperwork and proceeded…read moreto wait. Well over an hour later I inquired to the receptionist as to how much longer. She stated that there was one nurse for new patients and that it would be at least another hour. Why don't they schedule accordingly? If I sat in those waiting room chairs any longer I would have been unable to walk so I told them I had to leave. I would advise everyone to avoid this uncaring, overbooking office. Pathetic.

They are great people here and they will help you in any way they can with coping with pain and…read moregive the medicine that is truly deserved. Love this place.

I've been a patient there for about 3.5 years now. I love the staff. The nurses and receptionist…read moreare really nice. All the physicians are very professional and try to help you to the best of their ability! I know you aren't supposed to have favorites but of course I do, I tend to favor Dr. Simpson and the nurse Samantha the most. They've made such a difference in my life and I'm so grateful to Dr. Simpson for all he has done for me! As long as you do what you're supposed to do you won't have any problems here. I seen their not so good review and could let it drag their review down. It is a great place to go!! Michelle W.