It's a step up from a visit to the DMV. However, you'll discover that the bureaucratic system that…read moreHungary runs on, as well being woven into the multi-national EU tapestry, makes it all a very sloooooow-moving process. Perhaps it's just my luck as I've heard of people handling their affairs quickly. Like some of my friends were able to renew their valid Hungarian passports in 30 days. Well, never my luck though. All that aside, the 2025/2026 team under the leadership of Dr. Gróf István are professional and seem to want to help, even if it's impossible to assist with all the red tape involved in handling paperwork. Since my family lives overseas in Hungary, I've visited this branch many times over several years. I'll admit that the previous crew in place during the Covid period wasn't very courteous and there was a lack of consideration and aptitude, as well. So it's no surprise that they have so many poor reviews and 1-star reviews in 2020-2023. However, for Hungarians and ex-pats who want to vote, handle affairs, update passports, create wills, and keep in touch with their homeland, it's really the only place on the West Coast that's close to LA. Not that it's convenient if you're an LA Eastsider, so pad your visit with some extra time. There are great restaurants nearby, including Sugarfish, Joy Luck Kitchen, and Diddy Riese's freshly baked cookies over in Westwood to put a smile on your face. One thing to keep in mind is that this office handles the following regions: Alaska, Arizona, California, Colorado, Hawaii, Idaho, Kansas, Montana, Nebraska, Nevada, New Mexico, North Dakota, Oklahoma, Oregon, South Dakota, Texas, Utah, Washington, and Wyoming. 19 out of 50 states! Perhaps that's the reason for so many delays in addition to Hungary being on the other side of the world, many time zones away. Last tip: If you can set your expectations for the longest period time to handle whatever you may need to handle, then you won't be disappointed. If they tell you it'll take 9 months to 1 year, just expect it to be 1 year--at least. Like I said before, it's a teeny-tiny step up from the DMV, but rarely will you need to do business with them, so at least that's the silver lining.

Very helpful with the documents. They were kind as well. Very knowledgeable. Great location.read more

everything went smooth was in and out within an hour for my grandpa. The women who helped us out…read morewas very friendly and helpful. Also, for those struggling to schedule online the password needs to be in lowercase not upper case. This is not specified on the website. Good luck to all !

Ok I have cracked the code to this place, so hear me out! If you try to get anything done by using…read moretheir archaic, user UNfriendly website, you will never get anywhere. Step One: Start off with sending them an email. They will be fairly unhelpful and send you the links that will be equally unfriendly but at least you're in! Step Two: look through all of the different links and you will eventually find one that says "cita previa". If you are registered with the Consulate, you can then make an appointment! Step Three: make sure you have EVERYTHING before you walk in My son and I went today to get his passport renewed. If I were reviewing the website, it would be 1 star, but the staff was super friendly and kind, so they get a solid 5 and only removing one star because it was a total headache to get the appointment.

Took two years, rejected and left hanging. stated Navy then Marines. I was just trying to chase a…read moredream of mine and it seemed I just couldn't do it. I managed to get into this office in Burbank and well dream came true, I'll be leaving soon. it was som hard work and time but my recruiter never gave up on me. He worked with me the whole way, communicated, and kept me updated. wasn't easy but he got me the MO I wanted. You might feel hesitant at first but the office is very warm and welcoming. never felt pressured to do something I didn't want

They are the best people you will ever meet, as soon as you walk in they treat you like family…read more It's an awesome environment to be part of, and there's not a single recruiter in the office that won't make you feel welcome when you walk in.

It was one of those days I came through waaaaayyyy too early for a flight (like I had at least 2…read morehours to kill before boarding) so I decided to chance it and see if I might just be able to score this perk! I walked in without an appointment and lucked out: there was no one ahead or behind me, so the timing was perfect. I just happen to have all the documentation they require with me, so after a few keystrokes and verifications, I was outta there in less than 30 minutes. The interaction with staff was great, and that is always a plus. It really was a painless experience for me. If you travel a lot, I'd suggest going through this (especially if you travel through this terminal given the lines are always long.) TSA PRE has already come in incredibly handy a few times since I got it! I guess I got lucky. Timing certainly IS everything. And I'm really glad I did it. I have hopes my fellow Yelpers (and everyone else interested in this!) get the same experience as I did.

You never answered my questions, I applied for Global Entry and wanted to set up an appointment for…read morea required interview !!!

Some hot tips: 1) The office closes 12-1pm for lunch, you…read morehave to wait outside until they open again . This was not on their website. 2) Street Parking only. Meter maximum is 4 hours 3) If applicable , fill out applications online in advance 4) Schedule an appointment in advance 5) Bring cash to avoid surcharge ($1.75 I think?) otherwise you can use credit card. I didn't book an appointment and showed up at 12:15pm. But after waiting outside in line for 45 min they had my business taken care of in 5 minutes ! Amazing!

Don't bother calling them to get a question answered. All you're going to get is a recording with…read morehours, address, etc. For some reason this location opens up later than other LA County Service Centers. I'm not sure why. I showed up thinking they'd be open at 8 only to find out they opened up at 8:30. Why? I'm not sure. Be advised there's a good chance there's going to be someone out there asking if you are there for anything related to registering a business. He's very friendly, but he's not with the county. He's there to hawk his company that will help you with anything legal in regards to your business. I came in to get my son's birth certificate. The young woman who helped me out was once of the nicest government employees I've ever dealt with. I was dreading getting the form thinking it would be like going to the DMV, but once they opened, the line really moved along. And like I said, the service I had was A+. If I ever need any other forms, this will definitely be the location I go to. I'll just be sure to get there knowing they'll open at 8:30. Not 8.

Outstanding!…read more Although I faced difficulties booking my appointment online for several weeks, it was a breeze once I spoke to them over the phone and they explained the necessary steps. Finally, after successfully renewing my passport, checking in, and being served promptly, I had a wonderful experience. Everyone was incredibly friendly, and the time it took to enter and exit was incredibly quick. They also informed me that I can now obtain dual citizenship without the approval of the German government. Vielen lieben Dank, Martina!

After trying to get a Schengen visa at the Italian consulate for almost TWO MONTHS, going there…read moreonce, getting the WORST possible customer service from absolute jerks working at the Italian consulate, and then trying to unsuccessfully schedule a follow-up appointment on their completely useless website, we finally gave up, and decided that if Italy doesn't want tourists, then we don't want to go to Italy. Instead decided to go to Germany. The application process at their BLS Services visa center was flawless! We scheduled an appointment online for the next morning. Brought all documents, some were missing, but the lady looked thru every single item, corrected and reprinted the application, redone the photo, and helped to prepare the package as needed. The same day, the package was at the consulate. LESS than a week later, we got an email that the passport is ready for pick up. We drove to LA, picked up the passport without waiting, and now packing our bags to go to Germany! What a difference! Don't waste your time on rude, obnoxious, classless clowns at the Italian Consulate, not worth the stress. Go to where people mean business and actually want you to visit their country!

We were pleasantly surprised with our recent visit to the consulate in Los Angeles. They were very…read morekind on the phone and in person. One of the ladies working there was especially nice and helpful.

Incredibly rude staff, waste of time. Open barely from 11 to one. Do not answer their phone…read more.. 310-479-6000. If you leave a message, they won't even get back to you. After taking the time to go into the Consulate at 12020 Wilshire Blvd. Suite 700 in West Los Angeles, 90025 and waiting, they take your phone away from you at the door. You can't even get in there because of security measures, probably because they're so incredibly rude. Spent over an hour only to be told to go online and had none of my questions answered. They wont to tell you how long it takes to get the visa, they won't tell you how much it cost if you just need a day pass or a transit visa. They basically won't answer any question. Now, I understand all the ongoing reviews of one star.

I recently got my Austrian citizenship via 58c and from the start of looking into this new 2020 law…read moreon how to get my citizenship, I contacted the consulate. I had a lot of questions to see if what I researched was true and how to go about the process. I spoke with Tanya and Martina. Both of them throughout all of my annoying questions over and over again helped me through the process as well as helping me with my Dad's pension issues too. Just this past week, I went into Los Angeles to get my passport and ID card done. Once again, when I got there people were friendly and very helpful. Danielle at the consulate processed my passport and ID card in a professional manner and was very helpful too. This entire process of getting my citizenship only took me 3 months and 2 more months prior to get my documents in order to apply. Having the ability to reclaim something that was wrongfully taken away from me and my family means so much to me. I can now reconnect my roots in Austria, travel and possibly now live in Austria as a forth generation Austrian. This is a huge game changer for me and I look forward to visiting Austria next year. I cannot say anything negative about the consulate nor it's employees. I am extremely happy with the results, the service and assistance I have recieved over the past few months. Vielen Dank!

If you plan to come here to apply for a Schengen visa (where Austria is your first and/or primary…read morestop in the Schengen region), you have to make an appointment through their online registry: https://appointment.bmeia.gv.at/?Office=los-angeles. They don't have them readily available and they're only open 3 hours per weekday so plan a few weeks ahead. My best friend, a U.S. permanent resident/green card holder, came here to apply for a Schengen visa. This office generally serves the Western region of the U.S. but my friend sent them an email inquiring whether she can come here while she's in LA and they said yes and to please print out and bring with her a copy of their email reply. DOCUMENTS NEEDED: A list of everything that's needed for a visitor's visa can be found on this page: https://www.bmeia.gv.at/en/embassy/los-angeles/practical-advice/visa-and-residence-permit/visa-regulations.html. Note they do want to see other visas you may have for travels on this "trip" outside of the Schengen region. They want details for your entire visit in and outside of Austria and your visa issue dates/number of date limits will be issued accordingly. FEES: As of April 2017, the application fee for a visitor's visa is $65. Make it easy for yourself and bring cash in this exact amount. PASSPORT PHOTOS: They recommend this photographer for your passport photos: LA: Photo Experts, 11766 Wilshire Blvd, Los Angeles, CA 90025, Phone: 310-903-3941. The dimensions they want are different than you would need in a U.S. passport. INSURANCE: Applicants are required to carry travel insurance which includes medical repatriation and with $0 deductible and no reimbursement. When you look online for these policies, you get LOTS of options and none seem straightforward. Although I'm not required to carry a policy for myself, while researching with my friend, I decided to buy a policy, too, and will encourage our travel companions to, also. It couldn't hurt. The consulate requires you to purchase a policy equivalent to 30,000 euros (though the Austrian Embassy in DC requires 50,000 USD or about 47,000 euros). I purchased a 100,000 "Europe" policy from a company called AXA Schengen. This policy covers the Schengen region and European Union for about $33. RETURN OF PASSPORT BY MAIL: If you want them to mail your passport and visa to you, you must provide an envelope (FedEx or UPS) with a prepaid label. You can make those labels online and the delivery date doesn't matter on these types of orders. They adjust the delivery date based on when they receive your envelope. They only mail back what you ask for (via photocopies) and the passport with the visa so the size of a FedEx or UPS envelope will suffice (as opposed to a Pak). PROCESSING TIME: My best friend had a Monday early afternoon appointment. On Tuesday afternoon, they called and said her application was approved and has been sent off with UPS. That's a one business day processing/approval time although they told her it could take several days. No complaints here.