If it were possible, I would give this location zero stars. My experience with the customer service…read moreon the morning of June 16, 2026, was extremely disappointing. I found the staff in the front office to be unprofessional, discourteous, and lacking the level of respect and customer care that members of the public should reasonably expect. Based on this experience, I do not plan to adopt from this location again. The interaction left a negative impression and raised concerns about the quality of customer service being provided. I hope management reviews these concerns and takes appropriate steps to improve staff professionalism and customer relations. This review reflects my personal experience during my visit and is intended to provide constructive feedback regarding the service I received.

The staff was nice, The adoption fee was cheap. they paid for my dogs shots and to get her spayedread more

I turned 18 last October and as my first big decision as an adult, I decided I wanted to adopt a…read morepuppy. I had a puppy as a child, but after he passed traumatically, I never owned another animal other than cats. When I first looked on the SPCA website, I was so excited when I found a dog I found cute. His name is Cupid!! Setting up an appointment to meet him was very easy. I made an adoption application for a meet-and-greet with him and it got approved in less than a few hours. Scheduling was very open and compatible with even my mess of a schedule. As soon as I got to the shelter, they brought out Cupid and he got to meet me and my mom's dog. He was a little bigger than expected, but besides that, I knew he was meant to be my baby. He was skittish, but he warmed up fast and I immediately adopted him. The prices listed on the SPCA website were actually incorrect... he was $300 cheaper!! Not only was it only $100 to adopt Cupid, he came with a collar and engraved tag with my phone number and his name, a leash, his microchip and its information, a bag of the food he was currently on, and a folder with plenty of information about how to make your puppy comfortable in it's new home. Thank you, SPCA, for making adopting so easy! P.S: I have to say, I've only had Cupid for a short amount of time, but I can tell you that he is the sweetest boy. I only got him last week and he knows how to sit, go potty only when outside, wait for me to give him his food, and a bunch more. He is the light of my life.

We've been here before. We brought our two cats when they were having a special on vaccinations and…read morethe staff was great with them. But this is our first time adopting here. The process was quick and easy. I booked an appt same day, we walked around looking at all the animals. They are soooo cute! The cat area is adorable, they have a cat patio and inside is decorated adorably. The cats do just want affection which is heart rending. I wish i can take more than one home. My Mariah found a kitten she liked. The fee to adopt a kitten was $150 and he was fixed and had his vaccinations up to date. We chose his name, they had a collar made for him. They sent him with a cat carrier, just fyi. Again great experience!!!

This is one of the greatest nonprofits in current county for animals. I am such a Kat person. I…read moreappreciate everything that the ladies do for the cats. I tried to donate as much as I possibly can and I hope you're able to help them too. They are here for us to ensure that these creatures in living animals have a place to be.

This place is great just recently I visited to donate items and the vibes and the place are so warm…read moreand welcoming. It makes my heart happy to see these poor cat and kittens have a safe haven where they are safe and sound. This has become one of my favorite places in Bakersfield. The way everything is set up it's so adorable, these little cat houses and adorable cats roaming around is just so pure. I admire these folks for taking time to provide these innocent little fur babies shelter. Thank you cat people

Don't bother with this place unless the animal is at deaths door…read more We walked in and I told the lady in the red top with botched lashes that we had a 2 pm appt (this was at 1:50) and she's like well it's not 2 pm yet and under her breath she said "I hate my job" and so I asked her if there was anything we needed to fill out while we wait and so another lady jumped in and said she'll take the cat to the back to see because if the cat is healthy but they can't take it in unless it's sick and injured so she checked out the cat for about 2 mins and said the kitten was fine so I was like well can we put it up for adoption and they clarified that no exceptions can they take a healthy cat which is fine because I know shelters are at capacity. My mom had a similar experience trying to rescue a cat as well so it's a pattern. That woman is the first thing you see when you walk in unfortunately and is extremely rude and unprofessional saying things unprovoked. Would not recommend.

This is a wonderful resource for those who find stray animals and want to foster/adopt them. I…read morefound my Theodore on my porch two weeks ago, and today I finally adopted him. They have provided everything I needed for him and more, from shots to microchip to neutering! Andy works the foster side and she is literally a lifesaver. Every interaction I've had with her she has been professional, compassionate, and friendly. There was a situation that I was pretty upset with and Andy perfectly de-escalated it and made me extremely happy. I'm a little embarrassed at how angry I was (and I never get angry), but she really did a great job of bringing me back down. I would highly recommend this place!

This place is pawsitively amazing! They're a nonprofit…read morededicated to helping more pets get spayed and neutered while keeping our furry friends healthy and safe; which also means wallet-friendly vaccine prices! (Seriously, thank you!!!) They take walk-ins Monday through Thursday from 10am to 2pm, and you're in and out in about 15 minutes. The staff is the sweetest and gave my pup ALL the love , tail wags approved!

This is my first review, but I've been taking my pets here for a few years now…read more I got there by 10AM and was out before 11:30AM. The two girls checking in the pets were efficient, patient, and very friendly. The girl who took my Bella inside while I waited outside was so sweet. She even carried my Bella since she was a bit scared and a baby. Services took only but a couple of minutes. Thank you, Critters without litters

This review is for the grooming department. I brought my golden doodle for her first puppy cut they…read morekept her for little over 3 hrs. They make you pay for her cut before they let you see your dogs cut. I just paid and left tip on the cashier bill. When I received my doodle she was definitely just chopped up, it was not the teddy bear cut I was expecting. Numerous areas there were bald spots and the tail was not even touched. Her eye looked like they nicked it. It was her first cut, I was let down. The price was over 95 bucks so I expected more. I would not recommend Petco, I am also thinking about stopping my auto ship items because of this.

First of all why haven't I left any reviews for here ? Anyway I have been going to Petco since…read more2016 to take my dog to the groomers. They have a wonderful staff team like Lorri and Pam who goes above and beyond for what they do. They are always friendly and very well polite if I needed a sitter I'm sure they would watch my dog lol. My dog is in good hands whenever I drop him off for any grooming services I need.

They did such an amazing job with my Aussie, who absolutely hates being brushed! She was full of…read moreblown coat, and they got it all out--she looks and feels so much better now!

My dog got a wonderful grooming. It was exactly what I asked be done. She only had to arrive…read moreshortly before her appointment instead of being there all day like our previous groomer. It was a calm environment and she didn't seem to stress at all. Communication was friendly, helpful and timely. Thank you so much for your kind care.

My experience at Cooke's Veterinary Hospital (3232 Landco Dr A, Bakersfield, CA 93308)…read more Telephone number (661)323-1130. Has truly meant more to me than I can put into words. From the very first visit, Whitney has made a lasting impression. She doesn't just check you in and move on she takes the time to really listen. She remembers your pet's name, asks thoughtful questions, and makes sure you understand what's happening and why. When you're worried about your animal, that kind of care makes all the difference. Her warmth and calm presence immediately put both me and my pet at ease. Dr. Cook is simply amazing. He's thorough, patient, and incredibly knowledgeable, but what stands out most is how intentional he is. He doesn't rush through appointments. He explains things clearly, walks you through options, and treats every concern as valid. You can see how much he genuinely cares about the health and comfort of the animals he treats. This isn't just a vet's office it's a place where you feel supported during both routine visits and stressful moments. I'm truly grateful to know them. If you want a veterinary team that treats your pet like their own, Cooke's Veterinary Hospital is the place to go.

Five-star experience. Amazing vet, friendly staff, affordable prices, short wait. This was my first…read moretime coming here for my dog and now I'm sold. Very happy client. Will return!