Welcome to New England, (H "calgal" H.)...it's where you are a stranger to everyone until you get…read moreto know them...and people see multiple doctors for opiate prescriptions/abuse... Dr. Jacobellis is a wonderful doctor who is warm and knowledgeable. Although I've only been going to her for only the past four years, she and her staff have never made me feel less-than or belittled by lecturing me...even though I'm not perfect...or in perfect health. My husband and neighbor (neither who will 'Yelp') also are in the Westford Internal Medicine/Dr. Jacobellis fan club. They have never led us wrong, nor been negative in any way...and there have been mild to severe diagnoses given. There office is clean and I never feel anything is lacking when I leave.

I felt very judged by her when I told her what I was dealing with. She seems unfriendly and cold…read more She treated me like she didn't like me, right off the bat. I felt like she was lecturing at me and not really hearing me. I told her she didn't seem too trustful in me she responded with "well I don't know you." I'm not sure what I could have done in such a few short minutes. The office staff and her techinician were nice though.

Love love love love love this doctor. The office is great…read more Ease of appointments, they call you back, you get the help you need. The doctor actually takes an hour, yes, an hour! On your annual visit. Who does that these days? I've had the doctor call me back when I have been sick after hours, two or three times, just to check on how I was feeling. No one does that anymore. Awesome bedside manner. I can't say enough about her.

We've finally convinced my elderly mother to go elsewhere. This doctor' practice isn't organized…read more Not only will you wait HOURS to be seen, the ball will often be dropped on orders for labs, tests, procedures. Also if you're going to be working from home during a pandemic and you're a doctor - get a nanny. It is unprofessional to have your kids hanging off you when we're dealing with serious medical issues. Also known medical issues were not noted in my mom's chart, procedures that were supposed to be ordered weren't for weeks.

Cathy D'Augusta is by far my favorite PCP/NP I've ever had. She is patient, friendly, extremely…read moreknowledgeable and makes me feel like I'm talking to a friend every time I visit. I've been a loyal patient of hers for well over two years now and even though her location isn't near me I continue to go to her because she's THAT good. On top of her amazing bedside manner, she always seems eager to assist me with ALL of my issues, not just the one that I came in for. I don't feel rushed or intimidated when I visit her, which can definitely happen to a lot of people visiting the doctor. If you're looking for a gentle, knowledgeable, and very patient doctor, please see Cathy! You'll forever be grateful you did!

So happy I chose Dr. Costiagliola and Cathy D'Agosta, NP for my care. Wilmington is close to home,…read moreso much easier than going to Burlington, and tons of free parking. Their care here is outstanding, the staff call you back within a short time of leaving a message, and answer all questions. The care from Dr. Costagliola is excellent. He doesn't order unnecessary testing or visits, and handles issues with expertise and care. Cathy is the best also. I have recommended them to many and will continue to do so. I have always had confidence and great care from Lahey, but having a local office is great!!

I have been seen by this office a few times and I am amazed how on the first appointment dr. Desa…read morediagnosed me with Bipolar and right away prescribe medications to help my mood. she's amazing! thsy are very professional and have always gotten back to me at a reasonable time. this place is a hidden gem!

I have only been to one appointment with this office, but it was very professionally run and I felt…read moreheard by Cristina Desa when I went in there, which has not been the case at other doctors I have been to. (looking at you GLPA). She found out a medication discrepancy that has been making my life really hard, and fixed it, which is more than I can say for my last doctor. Will continue to go here!

I cannot thank Dr. Shafer and her entire staff for making my reduction surgery easy, painless, and…read moreworry-free. From the consultation to my post-op apt a week after my surgery, Dr. Shafer and Leslie have gone above and beyond. I am beyond thrilled with my results! I plan to highly recommend Dr. Shafer to anyone looking for a surgeon in this area. This practice is professional, knowledgeable, and committed to helping patients feel good in their own skin.

I did not have a good experience here.The nurse/assistant was very friendly. The minute Dr.Shafer…read morecame in the room she brought a book of pictures and was selling me on something that was much more expensive. She was overly attentive (in my opinion) in a condescending way. She spoke to me with her face about 5 inches from my face (it felt intrusive to me - maybe other people would like it). We had not even talked about what I originally came for yet. She did seem to know what she was doing medically. That was a relief. Well, the procedure did nothing. No change at all. So I spent approx. $1400. (if my memory serves me right) for nothing. I called to discuss. Doctor said there is nothing she can do because I should have gotten the more expensive procedure. I requested a refund - at least a partial refund. After insisting, she was only willing to pay her cost for half of the product she used ($300). That's it. So I wasted approximately $1200.

Although it took me months to talk with someone who didn't steer me wrong, once I got hold of Tina…read moreshe was immensely helpful and everything fell into place. My doctor, Dr. Ting, is everything I could want in a doctor--knowledgeable, thorough, and compassionate. She really seems to care about her patients. I'm happy to be able to revise my review.

One visit, so far, and I was most comfortable and pleased with the knowledge, kindness, and…read moreexpertise I experienced!

He should not be in practice. He gave me three (3) Vivitrol injections during ONE office visit, and…read moreended up paralyzing me due to spinal cord injury. CAN BARELY DRIVE SOME DAYS. The shots should be given a month apart, NOT DURING ONE OFFICE VISIT, and his "assistant" injected me directly below the bottom of my spinal cord. 3x, yes three times. Was injected not only three times but also directly at the base of my SPINAL CORD. CAUSED ME PERMANENT SPINAL CORD INJURY. THEN THEY LIED ABOUT THE DATES WHEN I REQUESTED MY MEDICAL RECORDS. AVOID AT ALL COSTS.

My experience at this facility has been exceptional. Dr. Fragala is my physician and find her to be…read moreone of the best family physician I have ever had. My husband sees Dr. Powers and is equally impressed. They are thorough and their staff is excellent. I'm sorry if some of you have to wait but if you needed extra attention to your needs I think you would appreciate their attention which may put them behind for others. I have and will continue to highly recommend westford family practice to all! Lisa Demoura

Westford Family Medicine is fantastic. I've been a patient there for 13 years, and Dr. Fragola is…read moreabsolutely outstanding. I've also worked with several of the nurse practitioners, and they have always treated me with the same level of care and professionalism. I've consistently had great experiences with the entire staff. I highly recommend this practice to anyone looking for attentive, compassionate, and reliable care.