The location manager responded to my review saying there was not an "online store". I found this…read morelocation online, and when I called I was required to prepay the appointment in order to secure a facial. I purchased a package, however as mentioned in my review the "facial" was simply a slathering of cream over and over and it felt terrible. It was an expensive and disappointing experience. On top of that I had to listen to the sales pitch on their product line which was not a suitable product. Their products are greasy.

I heavily rely on reviews before trying new places and therefore needed to give my feedback to…read moresomeone else who may do the same. I really enjoyed my hydrofacial given by Kendra! She was so so knowledgeable about products, gave me step by step instructions on what she was doing throughout the facial, and offered a very inviting, calm, enjoyable space to receive the service! My skin looked like a glazed donut by the time she was done and I haven't had any breakouts or reactions to the products they used. (Which sometimes will occur.) I feel it's worth the money and when I'm back in town intend on booking another facial there! They have a plethora of services offered as well so it could be your one stop shop for all things self care related. They do sell products but they're not pushing them down your throat like some salons can do. I'd recommend to friends and family looking for a high quality spa.

Amazing treatment and service was excellent. Susan really cares about you individually.read more

Susan is amazing at getting my skin to look younger. She helps your skin to tighten & glow. I…read morehighly recommend it!

Shiva is the best skin care specialist I have ever had! She knows exactly what to do to make my…read moreaging skin glow. Her products and my monthly facials have made a huge difference in the way I look. The age/dark spots are gone and my wrinkles unnoticeable! She is a beautiful lady both inside and out. My appointment with her is the highlight of my month. Everyone needs someone who cares like Shiva does in their life!

I recently had my Botox and cheek and lip filler treatment with Hannah. Having someone you trust…read morewho really cares and isn't trying to oversell you is important to me. I have lost a pretty significant amount of weight and wanted a natural fresh boost. Hannah is a perfectionist. She WILL get it right.

Old City Med Spa is one of Knoxville's gems! I've been coming here for a couple of years for waxing…read moreand recently started getting facials, and every experience has been amazing. The team is knowledgeable, welcoming, and always takes the time to answer my questions. As someone with acne-prone, sensitive skin, I really appreciate how understanding and attentive they are, especially Taylor. I see Taylor for both waxing and facials, and I recommend her to everyone! She's personable, knowledgeable, and always leaves me feeling more confident than when I walked in.

Emily Langford is hands down the best aesthetician in the Southeast. My first appointment with her…read morewas about three years ago when she was offering a discount for a sugaring session. At the time, I was getting my brows threaded, however after my easy, painless sugaring appointment I figured I'd book an appointment for my brows as well. Since that day, I've been hooked. I see Emily about every 2-3 weeks to get my brows done. There's been a few occasions that I've been in a bind and I've had to see another aesthetician and their work doesn't measure up to what Emily can do. My brows are always even and have the perfect arch to them. She doesn't leave a single stray hair. Her brow waxing skills are a work of art to say the least. She will ensure that you leave Old City Medspa looking AMAZING! On top of her phenomenal aesthetician abilities, she's the sweetest, most down to earth human. She's easy to talk to during your appointment and she plays great music. She continuously checks on you to make sure you're comfortable, not in pain, ensures the wax isn't too hot, etc. Emily does so much more than just waxing brows. She's a sugaring queen to say the least! It would definitely be worth your time to book an appointment with her at Old City Medspa! Additionally, Old City Medspa has such an awesome atmosphere. They're located in one of the older buildings downtown. The spa has so much offer all their clients! Inside is so quiet and calming - a great place to book an appointment and just relax. Follow this lady on insta to keep up with all of her awesome posts! Emilyatoldcitymedspa