I heavily rely on reviews before trying new places and therefore needed to give my feedback to…read moresomeone else who may do the same. I really enjoyed my hydrofacial given by Kendra! She was so so knowledgeable about products, gave me step by step instructions on what she was doing throughout the facial, and offered a very inviting, calm, enjoyable space to receive the service! My skin looked like a glazed donut by the time she was done and I haven't had any breakouts or reactions to the products they used. (Which sometimes will occur.) I feel it's worth the money and when I'm back in town intend on booking another facial there! They have a plethora of services offered as well so it could be your one stop shop for all things self care related. They do sell products but they're not pushing them down your throat like some salons can do. I'd recommend to friends and family looking for a high quality spa.

The location manager responded to my review saying there was not an "online store". I found this…read morelocation online, and when I called I was required to prepay the appointment in order to secure a facial. I purchased a package, however as mentioned in my review the "facial" was simply a slathering of cream over and over and it felt terrible. It was an expensive and disappointing experience. On top of that I had to listen to the sales pitch on their product line which was not a suitable product. Their products are greasy.

Brittany truly cares and is well prepared and an expert in her field. My services were provided by…read moreBritany, the Owner, who was truly patient as i had to plug in my payment information into the parkmobile app. I had called ahead for a last minute appt; gave me excellent directions, explained the Sugaring process and had a room ready when i arrived. Shop could not be any cuter and professionally appropriate. I would recommend 10 out of 10! Caring, Professional, Respectful, Kind, Knowledgeable, Patient, Genuine along with a great price point! Go see Brittany at Sugar Coated across from the Emporium on Gay Street near the bridge and you will not be disappointed.

EDITED: removed two stars. When I got into my swimming suit on my first day of vacation (48 hours…read moreafter the sugaring) I realized there were TONS of spots of hair on my upper legs. If I was not on a cruise ship where it was hard to get shave gel and razors I would have probably just shaved. I don't know if it is because they are more fine hairs on my upper legs, but there were giant patches of hair missed. I have never had this happen in my standard waxing experiences. I was shocked how much hair was left on my upper legs (baby fine hair) and over both knees. If this is a difference in sugaring versus waxing I will definitely have to stick with waxing as it looked like I had no hair removal done at all in big patches. Sooo bummed. ---- Original review: Overall a good experience. They were friendly and helpful making my appointments and the facility is clean. They're also easy to find. I had a number of services head to toe so they split my time between two estheticians. The first one was good but I felt like she talked almost too much. It felt forced and I am sure she was just trying to distract me but I just kinda wish I'd have been able to lay there quietly. I had asked to leave a strip of hair and she did but it was lop-sided and looked funny. I didn't realize it until I got home and ended up having to just shave the small area. The second girl was very friendly but was better and reading me and didn't push conversations. When it slowed down she let me sit quietly. She did a very good job and was even willing to clean up a few missed hairs by the first woman. I'm not sure I think sugaring is less painful than watching (which is what I'd heard and was why I tried it) but overall it was a good experience. If I went back I'd ask for the 2nd girl to do my whole service. Her name was Megan but she joked that they should call her "Emily" because there's 3 Megans that work there.

Lox is great for the guys too! If you want to have your beard look the best go to Lox! Brynn is…read moreawesome, I get my beard trimmed by her every two weeks. The atmosphere is very chill and you get to see art from local artists with a different artist featured each month. Thanks for the great service. :)

What a terrific experience I had at Lox Salon. I am new to the Knoxville area. My husband saw…read moreother positive Lox reviews and while it was along way to drive from Loudon, TN. I never know what to tell a stylist I want. Brynn was so patient and kind as well as knowledgeable about what she believed could be done with my hair. I will plan to make the trip again, not only a cut again but also for highlights as well. Thanks Brynn!

Kim is amazing! She always goes above and beyond. She is very accommodating with my schedule as…read morewell. Highly recommend!

I had an amazing experience here. I was in town from South Carolina to visit family…read more It is a female owned and operated barber shop that offers everything from mani and pedi services to full barber treatments like cuts, straight razor shaves, and relaxing face and shoulder massages. You can tell right away that they take pride in offering a wide range of services without sacrificing quality. We walked in without an appointment the day after Christmas and were greeted with genuine enthusiasm. Kim, the owner, is incredibly down to earth and you can feel how passionate she is about her craft the moment she starts talking to you. She creates an atmosphere that feels welcoming, comfortable, and professional all at once. Her prices are extremely fair for the level of service you get. I have been to plenty of other shops that charge outrageous prices for half the attention to detail. Here you get skill, care, and a great vibe without feeling like you are being overcharged. If you want a place that treats you like a valued guest and delivers top tier service, this is it. I will absolutely be coming back. This place deserves more attention!

I saw Rachel for a hydro facial and she made me feel incredible but my skin so clean and smooth…read more She really cares about her work and the shoulder/head rub was cherry on top. Lost lagoon is such a vibe and the aesthetic makes me feel tiki beachy!

Amazing place to get sugaring done! Emily does an awesome job & is so sweet and friendly. I love…read morethe ambiance, very calming and welcoming. I am always more than 100% satisfied, I love this place :)

If you're a woman you know the side effects of a bad haircut. Crying, unable to look at yourself…read morein the mirror, feeling ugly, etc .... After my visit to this salon I experienced all of those things and more. I advised the owner/stylist, Melanie, EXACTLY what I was looking for and how best to cut my hair. I left the salon with the look that she wanted not what I wanted. I think this is a salon for clients of a certain age. I can only hope my hair will grow fast because every day is a struggle to look at myself and not let my emotions get the best of me. Please do yourself a favor and look elsewhere. I know that I will.

Old City Med Spa is one of Knoxville's gems! I've been coming here for a couple of years for waxing…read moreand recently started getting facials, and every experience has been amazing. The team is knowledgeable, welcoming, and always takes the time to answer my questions. As someone with acne-prone, sensitive skin, I really appreciate how understanding and attentive they are, especially Taylor. I see Taylor for both waxing and facials, and I recommend her to everyone! She's personable, knowledgeable, and always leaves me feeling more confident than when I walked in.

Emily Langford is hands down the best aesthetician in the Southeast. My first appointment with her…read morewas about three years ago when she was offering a discount for a sugaring session. At the time, I was getting my brows threaded, however after my easy, painless sugaring appointment I figured I'd book an appointment for my brows as well. Since that day, I've been hooked. I see Emily about every 2-3 weeks to get my brows done. There's been a few occasions that I've been in a bind and I've had to see another aesthetician and their work doesn't measure up to what Emily can do. My brows are always even and have the perfect arch to them. She doesn't leave a single stray hair. Her brow waxing skills are a work of art to say the least. She will ensure that you leave Old City Medspa looking AMAZING! On top of her phenomenal aesthetician abilities, she's the sweetest, most down to earth human. She's easy to talk to during your appointment and she plays great music. She continuously checks on you to make sure you're comfortable, not in pain, ensures the wax isn't too hot, etc. Emily does so much more than just waxing brows. She's a sugaring queen to say the least! It would definitely be worth your time to book an appointment with her at Old City Medspa! Additionally, Old City Medspa has such an awesome atmosphere. They're located in one of the older buildings downtown. The spa has so much offer all their clients! Inside is so quiet and calming - a great place to book an appointment and just relax. Follow this lady on insta to keep up with all of her awesome posts! Emilyatoldcitymedspa

Outstanding nail salon. All very talented, fast, and efficien. Plentiful selection of colours,…read moreproducts, and services. I use Amy and she is absolutely Great! Facility is clean and professional.

Walked in for a full set one hour and 15 minutes before close and they told me they could see me …read more Then two others walked in for a manicure and pedicure . They took the two other customers and came to tell me they didn't have the availability for me and had me leave . Unbelievable

Today was my first visit to Culture. I saw Andrea. I could not be more thrilled with what she did…read morewith my hair.

Do NOT go to Aaron White. Went first time and took a photo of what I wanted. He said that would…read morework. when done it looked nothing like it. He said, "what do you want me to do?, cut more here, shorten here?". Like I would know. I want it to look like the photo. But, 1st time so given that, I tried one more time. I have beautiful naturally platinum hair with absolutely no grey. He used a purple shampoo that turned it gray. I asked about while there and he said "oh it is just the light'". Got home and my husband said, what happened to your hair. I called the salon, no one answers you must leave a message. I left three. He did not return my call. Sent an email, received a reply that he would call, NOTHING. This place is $59 for a haircut. Do not go to him. He doesn't care at all about the customer.

I had a pedicure and the lady that did was friendly, but I felt rushed and there's was still dead…read moreskin on my feet. my feet do not feel any different and that's a very expensive pedicure to not be happy with the services. I definitely will not be back and will find someone that does a better job.

I waited for a pedicure without being told how long it would be. When I sat in the chair to get a…read morepedicure, I found someone's eyelashes that they had left behind. Absolutely disgusting. The nail tec quickly cleaned the armrests and apologized. I will not be returning to this salon due to the lack of hygiene. If this is what I'm seeing it makes me nervous about the things I cannot see.