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    11 years ago

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    Diamond Dental

    Diamond Dental

    4.4(24 reviews)
    3.5 mi

    Everytime I come here it's a great experience. The staff is thoughtful and courteous. I was there…read moretoday. They never have you in pain when working on you. Great dentist to go to.

    I had a TERRIBLE experience at Diamond Dental today, with Dr. V specifically!! I went in because a…read morecrown of mine (that was done in their office) fell off, for the second time. It was originally done in 2020, and fell off for the first time in 2021. She told me that she was going to have to charge me to re-cement it. (I don't have insurance) I asked how much. After about 10 min of runaround with her & the billing specialist, I was told the charge would be $150! I told her that I would pay it because I have no choice, but that i thought it was ridiculous that I would have to pay that much money to glue a crown back on. (I had a previous crown on a different tooth that lasted me 15+ years without ever coming off!) At that point, she told me that she was not going to put it back on for me because "I don't trust her work"! So, after spending almost 2 hours there, I had to leave without getting the crown put on, at 3pm. She was aware that I was going to NC tomorrow and there's no way I would be able to get in with any other dentist this late in the day. And she actually looked really pleased with herself for refusing to do the work. It was honestly the most unprofessional experience I have ever had at any dental office. I hadn't been into the office for a long time, for personal reasons. She took several opportunities to point that out to me as well. As if that was the reason my crown (which to my understanding is permanent & should not be coming off multiple times) came off. I have a lot of dental issues. I have spent thousands of dollars at this office & have family members that have spent tens of thousands. I actually talked to Dr. V today about finally putting together a plan to get to the bottom of all my issues. And now I have to find another office. I really loved Dr. Wong, but he is there anymore. The rest of the staff in the office are AMAZING & SO KIND!! The office is beautiful, with all the newest technology. There are so many nice things I can say about the office in general. But after today, I will not be returning. The way that Dr. V handled the entire situation was extremely UNPROFESSIONAL & UNETHICAL. I now have to drive to NC without my fragile tooth unprotected and deal with it when I come back. All because the crown that they did has fallen out twice in less than 5 years, and I told her that I felt taken advantage of for being charged $150 for that!!

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    Kessler David DDS - oralsurgeons - Updated May 2026

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