On May 17th, I was transported via ambulance to Marlton Virtua Hospital. Jeremiah and Morgan were…read morethe EMTS or Paramedics. I was not well so I am not sure their title . They were terrific. I was scared and sick. When they came to my house,my pup was barking with all the visitors. They didn't blink and he is a big guy. By the time they got me in the ambulance, they had calmed Wilson too. The thing is, they didn't just transport me and dump me off t the hospital. They stayed with me till the Emergency Nurse came to take over. This helped. It's hard to be alone when you are not well.. I appreciated their care and kindness. Then the RN, I think Tiara? Began her professional attentive care calmed me. When you can't breath it creates fear and she was quick to give me care. Jade was already waiting to do a chest x-ray and was as kind as could be. They don't want you to drink anything, when you first arrive till they determine your care. But when you are struggling to breathe you become very uncomfortably dry. My Nurse gave me a sponge wipe for my lips. It sounds small but it so was not. Dr. Sing was terrific and efficient. Answered my questions and admitted me to the hospital. I was eligible for hospital at home because I am a senior . An excellent choice. I had been in this program before. I have asthma that can get out of control and they have been able to stabilize me before. The care you can get at home without being in the hospital is a big plus. A virtual doctor visit every day and 2 RN visits give you the support that you need without the trauma of being hospitalized. The Doctors were fantastic. I can't remember all their names but I do remember a Dr Leu and Dr Malek. There were 2 others and I am sorry I cant remember their names. The Doctors did not just give me medical directives, they partnered with me and planned with me. Very noble. Thank you. My Nurses, Christine, Michael, Joe, Sarah and Emily, all very thorough and compassionate. Even the couriers who delivered needed medicine, equipment and even food were prompt friendly and professional. I am feeling better and those partners are the reason why. Wilson Cheese made a bunch new friends. It's nice when the folks are caring for you, accept and understand your extended family. Thanks to you all.

Clean, organized and everyone from the security police at the front door, to the woman who…read moreadministered me to the nurses and the transporter, to the woman who performed my CT...everyone was caring, professional and genuine. I would like my doctor to have listened to me a bit more about what I thought was going on rather than being told that she didn't know and that it may have just been a virus. She was friendly and didn't rush me, but I felt we could have had a better dialogue.

**Update posted at the end**…read more I am not a patient of NovaCare but my husband is...or was, until this happened. To start, my husband was injured at work and referred to NovaCare for a spinal and shoulder injury. He had always kept his appointments with the exception of one or two because he was in so much pain and couldn't fathom the thought of being "worked on". He was due to have surgery on May 15th. Prior to this he went to NovaCare for one of his appointments and learned they would not treat him because it appeared he had pink eye. (the surgery ultimately was also cancelled for this reason). That was the ONLY time they have ever turned him away from an appointment. He was ordered right after the accident not to drive. Therefore, I have driven him to all his appts. After the very first appt, he came out smelling of "alcohol". I said something like, "oh God, what's that smell??" We could only conclude it was the hand sanitizer he used as soon as he walked in the building....THEIR hand sanitizer. With the pink eye cleared up, he set up more physical therapy appointments while he waited for his new surgery date. Then his lawyer called and notified him, that he received a letter from workers comp insurance, that per NovaCare my husband often came to therapy smelling of alcohol and "acting drunk". The letter went on to say that he had been turned away from several appointments because of this and if this behavior continued, it would affect his workers comp claim. My husband and I are two weeks shy or our 31st wedding anniversary. In this time, I have seen him drink maybe twice. The last time being when our daughter graduated in 2013. Alcohol does not sit well with him and he suffers excruciating migraines with even a small amount. As I witnessed years ago and has always been known. There's no question if he'll drink. It's always an astounding, NO. I, at this time, without thinking too hard, can contact 20 people that have known him for a decade or more and can vouch that he NEVER drinks. This claim is not only untrue but it is defamatory and hurtful. This is in his charts, medical records, and now, who knows, may impede the outcome of his workers comp claim. I think everyone needs to be aware they are engaging in this practice of making up untruths about people. Who knows what else they've said about anyone else. And who knows why they're doing this. Its sickening. I can't imagine hearing these claims about myself knowing there is absolutely no truth to them. He has canceled all the appts that he set up earlier this week and will never go back. He does not recommend this business to anyone. Beware. ***Update- I posted this review on several forums, including, but not limited to, Google and Yelp. Not until this morning did I post it on NovaCare's Facebook page. Not long after the Facebook review a manager or supervisor (my husband did not get her title) called to speak to my husband. She, in a round about way, without taking full responsibility, apologized and said it was a miscommunication. She went on to say that the claim that was made was that my husband had a faint smell of alcohol on him. She insisted all other statements were exaggerated by the insurance adjuster handling his workers comp claim. She agreed that the hand sanitizer they used at all NovaCare locations does have a faint (or strong, depending on who is being asked) alcohol smell. My husband would also like everyone to be aware of the poor practices exhibited during his treatments. Practices that include the following- two therapists leaving my husband lying there in between exercises while they massaged each other. One therapists smelling "like a brewery", as if she had been out drinking all night before reporting to work. He also witnessed therapists sitting around while he was doing an exercise, talking about other patients. Including private information. The bottom line is, unless you want to be labeled an alcoholic, do not use their hand sanitizer. If you don't mind being a bystander to gossip, or being ignored while they massage each other, you may not mind going here.

In August 2022 I fell from a porch and dislocated my right shoulder, I thought that was it. I did…read moredislocate it, but also broke the coracoid process as well, super small bone that is a critical anchor for several tendons and ligaments. I also had a radial fracture in my right arm. I started PT about 1 1/2 months after my accident at NovaCare Medford, and this was the BEST decision I could've made. I have never left there in more pain than I walked in. I have had PT for other reasons in the past, but I have been shocked at my progress to be honest. My doctor has told me with very hard work I may possibly get back to about 70% range of motion after a year of PT. The staff at NovaCare have paid attention to everything I have said, but more importantly, how I look EVERY SINGLE time I am there. If they see a small wince (I thought I was hiding it) they ask me which part of the exercise is uncomfortable and they ALWAYS go to the EXACT spot that is giving me an issue and with some pressure/manipulation/stretch/traction I feel immediate relief. Some days I walk out and on the way to my car I lift my arm up in different motions and am amazed that I can do it. My doctor is astounded at my recovery due to the severity of my injuries, I am at 100% range of motion 6-7 month after my accident! Oh, the BEST part...I was having severe numbness and pain in my hand and arm so was also doing OT at NovaCare Medford. Both the OT and PTs said they didn't think it was my hand, arm or shoulder, but my neck. Not gonna lie, that had me confused. They convinced me to mention it to my shoulder doctor who set me up with a head/neck specialist in his office. Turns out I fractured my C5 in my accident. They knew it was related to my neck, but I wasn't having any neck issues, confusing right?! They gave me some exercises and now I have slight numbness once in awhile, and when that starts to happens, my fabulous PT team has given me ways to alleviate that as well! Did I mention I'm 53, overweight and out of shape to top it all off. Imagine not being able to use your dominant hand, arm or shoulder in any way. How do you wash your hair? Get on clothes, let alone a BRA? I could move my arm, MAYBE a couple of inches, if I was having a great day, from my body. How do you eat? Write? Type? The PTs at NovaCare Medford asked me about my job and what I do there. The exercises they implemented in my therapy were designed to help me with everyday functions as well as helping me with work. I will never be able to say thank you enough for the time, dedication and care I have received from every staff member at NovaCare Medford, but I'll try. THANK YOU! THANK YOU! THANK YOU!

Penn has a great reputation for a reason…read more Today I saw Dr, Guggenheim for a concerning matter. He was so pleasant, positive, and definitely put my worrisome mind at ease. I now have a battery of labs to get and return for a follow-up visit. Hands in prayer ... I found Penn's overall staff to be kind, courteous, and proficient. The building was big and sunny; its sections are designated by colors, which is nice.

The facility was pretty nice- very clean, the staff was speedy. You walk into a main lobby where…read moreyou're greeted by a very friendly greeter, who points you in the direction of the department you're going to. My appointment was pretty on time, which is huge for a doctor!

Excellent care. Doctors show a lot of compassion. Sometimes getting your appointment you may have…read moreto wait a while depending on the situation . I am seen for orthopedics, primary care, gynecology and I use the lab on an occasion. I also use the radiology department as well . Physical therapy as well . The parking lot can get really packed but you will find a space .

When I decided that I needed a "grown up" doctor, I looked for a practice that was affliated with…read morethe best. (And I was working at HUP at the time, soooo I was a little partial!) I started seeing Dr. Costa and he was awesome! Between my crazy schedule, crazy stress and endless questions, he handled me like a pro. Convenient appointments, convenient location, great docs and nurses! I'm no longer with this practice (moved out of state), but if I ever had any issues when I was back in NJ, I'd totally call! :)

Well staffed, knowledgeable, answers all questions and friendly. Would definitely recommend.read more

Currently receiving PT . Staff is understanding and professional- and very patient .I am seeing…read moreresults.