To say that I am deeply disappointed with the care my mother received at the SN Genesis HC - Holly…read moreManor Center (84 Cold Hill Road, Mendham, NJ 07945) is an understatement. What should have been a safe and supportive environment for a two-week rehabilitation stay after hip surgery turned into a constant source of stress and concern for our family, ending with the subsequent decline in health of our loved one and her passing away. The facility has issues with being short-staffed. This created an atmosphere whereby staff seemed overwhelmed and inattentive to the needs of the patients/residents they were responsible for providing quality care. My mother entered this facility with no issues related to incontinence and within a few days the facility was putting her in an adult diaper. Family members witnessed call lights going unanswered for extreme amounts of time. This could lead to an increased risk for patient/resident injuries due to falls as well as incontinence. My mother was transferred to this facility with medical notes from nurses and doctors at the hospital she had her surgery in. As the receiving facility, Holly Manor Center was privileged with the knowledge that my mother was being treated for Congestive Heart Failure as well as finishing up a course of antibiotics used to treat pneumonia. Part of Holly Manor Center's care plan reports included vigilant assessment of her CHF and for resurgence of infection(s) since this was still a critical post-operative period for a geriatric patient. I was assured by the social worker that this facility was able to provide those assessments and cares should the need arise. This, however, was not the case. Communication was another major issue. It was difficult to get updates about my mother's condition, and when I reached the nursing staff and asked questions, responses were dismissive or felt like there was an uncertainty in how to respond to questions. On a few occasions, receptionist could not even find nursing staff to receive my call, and would leave a message, but no nursing staff called back. Nursing staff were often aloof with responses and this left you with the overall impression that they did not care. My mother's health began to decline within a few days of being at this facility. Nursing staff would not take our concerns seriously, despite their own care plan including vigilant assessment of signs and symptoms related to possible infection(s). Less than a week after she was transferred to this facility for physical therapy/rehabilitation, she had declined so badly that we demanded she be transferred back to the hospital. With reluctance, they finally agreed. Once readmitted to the hospital, it was determined her pneumonia had become so severe that now she was septic. She was received back to the care of the hospital with a noted bed sore, and visible decline and health. Within a few days of this, my mother passed away. I would strongly urge others to carefully consider their options before placing a loved one in this facility. What was supposed to be a short-term stay of two weeks, showcased how problematic elderly care is in this country. Poor quality of care, lack of medical assessment, and a reluctance to see the actual signs and symptoms as serious will forever leave our family wondering if this facility's dismissive treatment of my mother hastened her decline subsequently her death.

Terrible. Short on staff, didn't receive a shower in 2 weeks. Finally…read morewhen I was getting ready to go home I received one. Left a catheter in for weeks when it should have been removed in days. Dirt and stale smell. Didn't get the rehab scheduled. Husband had to bring in drinking water. Bed was broken. Refused to change it till I threatened to call the police for senior abuse. The bed folded and kept me in a V SHAPE. I had fractures in my back and to this day I can not walk without a walker. Should have sued for medical malpractice but I left in too much pain and duress. Some of the staff were trying so hard to make up for the deficits and were lovely people.

Michael came to our hotel on very short notice and accommodated multiple massages for our cycling…read moregroup seamlessly. He was professional, organized, punctual, and incredibly skilled. Every member of our group was impressed with the quality of his work and the overall experience. His ability to coordinate everything efficiently while still providing personalized, high-quality massages truly stood out. We greatly appreciated his flexibility and professionalism, and we would highly recommend him to anyone looking for exceptional service. Thank you, Michael, for going above and beyond to make today happen!

Michael went above and beyond to accommodate our group, as we came in from out of town! Highly…read morerecommended!

Our LO was born with a tongue and lip tie. Once it was corrected, his eating got better but he…read morestill had a lot of tension in his body and favored one side. In-home pediatric physical therapy was a HUGE help. They helped our son rediscover his tongue and helped loosen up his neck, shoulders, and back. They were safe with masks and gloves while still being personal and warm. There was also a great blend of in-person services and exercises/activities we could do at home to support his recovery.

I was referred to Dr. Tadros for my son's plagiocephaly. He was born prematurely with torticollis…read moreand it was affecting the shape of his head and his ability to latch/feed from a bottle, amongst other issues. We started working with Dr Tadros when he was about 7 weeks old... by 10 weeks my son was able to latch and was receiving most of his at home meals directly from me vs the bottle. When he was using the bottle, he was much more efficient and we weren't losing most of my pumped milk to his shirt! We've now been working together for 3 months and his head shape has drastically improved and he's stronger than ever -- he just loves tummy time! She also has given us tons of advice for at-home activities, toys and other supports. I'm actually not sure what we'd do at home with our kids, if it wasn't for her guidance. We're now working with Dr Tadros to help our daughter (they're twins) with some muscle tightness and feeding issues. At 16 weeks my daughter finally learned to latch, her clicking while on the bottle has stopped, and like her brother, she's much more efficient while feeding from the bottle. I can't recommend Dr Tadros enough. She has been a Godsend to our family!

I've been going to Jim now for the past couple of years. He has helped me relieve and heal my neck…read moreand back pain. He is very knowledgeable when it comes to the human body and its functions. He knows what he's talking about. I'm very grateful to have found Jim. Whenever i come back from California I always stop in to see him so he can adjust me and see how I'm doing. The most important thing is he's a great guy and truly cares about the well being of his clients. Thanks a lot Jim! your friend, Freddy

We'll be return very soon, the service was amazing and I was overjoyed when the owner allowed me to…read moreexperience cupping. This is my favorite self-care

I live at Arbor Terrace in Middletown, New Jersey. FOX Rehabilitation is the in-house…read moreoccupational and physical therapy company here. I have been in P/T and O/T many times in my life and this has been my best experience. They never take it easy on you but rather meet you where you are and establish goals to get you to the next level. I am far stronger and mobile than I was when arrived. Truly a delightful group of therapists to work with. I've witnessed them build one on one relationships with each patient and all resulting in positive results- emotionally and physically. Physical therapy and occupational therapy becomes part of the weekday To look forward to - not one that is dreaded. I could not put it more simply than that.

Therapists are great, administrative services ONLY care about reimbursement and will stop seeing…read moreyour loved one as they begin to make progress leaving them to deteriorate because they do not get paid the amount of money they want to make. TOLD TO ME BY FOX THEMSELVES. They refuse to work with insurance to get paid higher rates because they do not wish to do the extra work (EVEN WHEN I DID THE LEGWORK FOR THEM AND TOLD THEM WHAT TO DO). They make errors in running insurance so they can get you on services and then abruptly have your therapists stop coming when you point out their errors to them. They will only see patients with the highest reimbursement rates and do not care about the patient.