He new want I wanted even though I did a very poor Job articulating it. Heath was very knowledgeableread more

Ray Johnson carries the highest quality products as we can attest to after using our gas-driven…read morefireplace logs since 1987! The fireplace looks as great today as the day it was installed. Ray also provides exceptional customer service, and in my opinion, he is the most knowledgeable & trustworthy person in Hampton Roads for gas-driven products. You can call Ray Johnson with confidence, and we are lucky to have had him serving Hampton Roads for so many decades. Mark Broughton

Peggy Montgomery I have bought several times from Ashely…read moreFurniture and have always been pleased. Even this time, service in the store was amazing! I am not however pleased with their delivery service, Furniture Options Virginia. I bought a piece of furniture on 05/24/2025, It was to be delivered on 06/08/2025 between 4-7 pm. They called on Friday to confirm delivery, which I did. It is now 7:43 pm and still no furniture. No phone call, nothing. Great Customer Service skills have gone away since Covid. Now you are at their mercy. I paid a $1000 for this furniture and paid for delivery, so what do I have to do to get it?

I'm so disappointed with my experience so far.. I went into this store with a couch I've been…read morewanting for months. I came to this store with high hopes! 2 months ago I came in the buy this couch. First I was really happy with my sales person finding me what I was looking for and getting me situated with financial assistance to be able to bring this couch home. After 2 weeks my couch gets delivered but with 2 left facing arms. I needed a right facing arm recliner and a left facing arm chase, so they take back the recliner that the sales person put wrong on the paperwork.. 2 more weeks pass and I finally get my correct facing recliner. In the meantime we find that the chase back that's suppose to recline back doesn't work and cannot stay up, but only when it's leaning against my wall. So 2 more weeks pass until an inspector can come by to check it out, when he comes he says the frame is broken. Cool, cool. Brand new and it's already broken. 2 more weeks go by and you send me another new chase, awesome. Until I get it delivered and I sit on it.. and it still doesn't work!!!! 2 more weeks and today, another inspector to tell me I'll get a call either tomorrow or by Saturday. Mind you I've had to take days off of work to be home all these days! Yall need to get your stuff straight.

My motorcycle broke down on the side of the street and the assistant manager allowed me to come…read moreinto the store, gave me a phone charger, even offered me a ride to get back to school. he went above and beyond just to make sure I was safe and had a way of getting home. I could not have asked for more help 10 out of 10 experience. it spoke levels to the character of all of the employees with an East Coast leisure. They don't just care about your service. They care about your safety.

I invested in a fiberglass pool expecting it to last decades. Instead, after about nine years, the…read morepool had a structural failure and had to be removed. I hired an independent structural engineer to investigate the failure. In the engineer's written report, he concluded that the pool failure was not the result of excessive hydrostatic pressure, but the result of two installation errors. I was disappointed not only by what happened, but by how my concerns were handled. This was a major investment and the outcome was heartbreaking. I made multiple attempts to resolve this directly before posting this review, and I remain open to a constructive conversation. I encourage anyone considering a pool project to ask detailed questions about installation methods, drainage, long-term support, and what protections are practically available if problems develop. I expected the pool to last 25 to 30 years. It lasted about nine. This review reflects my personal experience.

If you're in Kill Devil Hills area, Coastal Consignment Boutique is an absolute must-visit! I was…read moreblown away by the selection of cute clothes, beautiful linen, and designer brands like Free People, Boden, Cosabella, and Vineyard Vines lots of it brand new with tags. Gene was amazingly helpful and friendly, picking out pieces that matched my personal style perfectly. This is officially my new favorite consignment shop in the area! I'll definitely be returning.

YesterToys is a fantastic spot for collectors. The owner, Mike, possesses an impressive level of…read moreexpertise and is wonderful to chat with about figures, shows, and the world of collecting. I will definitely be returning to YesterToys in the future!

I loved everything about this place. The Bakery smells amazing, bought four Hugh cupcakes for only…read more$10. What a great find, furniture is beautifully crafted as well. Lovely lady named Kathy was so helpful. Can't wait to visit again.

Wow. Much larger inside than expected. This store goes on for quite a while and has several rooms…read morefull of beautiful and well crafted Amish furniture! There is season and elegant decor like lamps and table runners, as well as bedding and quilts. You can get bedroom and dining and living room furniture inside.

At Home store has great pots for plants. Different colors and sizes. They had tables, rugs, themed…read moredecor. It's so fun going up and down the aisles. I got a really nice water pitcher and a new cat bed. Prices are decent. Parking is ample. Staff is extremely nice and friendly. You can find everything here. It's a cool store!

The store is very clean and has a great selection. I just moved to the area and found a lot of good…read morethings. The checkout experience was disappointing. The cashier was having a conversation with a customer while me and about five other people were waiting to check out. She questioned why I had a coupon. I told her it was because I recently moved the area. She was very abrupt when I told her I didn't want to join their loyalty program because the store was further away that I thought. I won't be making a special trip back there.

Everyone here is so friendly and helpful! I have gotten many things over the years and am happy…read morewith all of it.

It's been a few years. I really like browsing Williams-Sonoma, I have for years. Over the years I…read morehave enjoyed purchasing gifts around Christmas and this is what brought me in. I specifically was looking at espresso makers and boy do they have a lot of models, most higher end that I was looking to purchase. The Breville is one of the stores main brands. However, they do offer Delonghi, Phillips and others. While browsing for 15 minutes or so there were staff around stocking and doing administrative task. I was never approached for help and asked. Once I engaged the staff I revived adequate assistance. Ultimately we looked at models to ship and dates. They were offering free shipping anywhere in the country. Unfortunately the ship date was almost a month out. I ejected to purchase elsewhere. I did decide to purchase their famous dish towels. They are the very best, not cheap, but quality. While checking out I snacked on peppermint bark samples, so yum! I'm sure I will be back, but I regret the downgrade with slow service. 3.5 rounding down.

This is a nice BBE store and is well-stocked with all the goodies you expect seasonally and new…read morereleases. Staff are friendly and they provide a consistent BBW experience.

This Bath & Body Works is located at the Pembroke Square Shopping Center (formerly Pembroke Mall)…read more I've passed the place many times, but I had never gone in there. My visit here was on August 29, 2024. This store is very easy to see when entering into Pembroke Square from Virginia Beach Blvd. Parking in front of the store is limited, but there is other parking available as well, so there is plenty to go around. When I first came in, it looks similar to other locations, except that it is a much larger location. There was quite a bit of stuff to choose from. At the time, there were lots of fall and Halloween themed items here. They always seem to have some type of sale going on, and this time was no different. I explored the store for a while to see what they had. On this particular visit, I didn't find anything I wanted to get that day, but that doesn't mean anything as I wasn't necessarily looking for anything in particular. I ended up not staying too long because it was hot in there that day as their A/C had gone out. Overall, the staff were very friendly and helpful for any questions. Since they are a larger location and have more things to choose from, I will be back in the future to see what else I can find there. I like that they change with the seasons and holidays. If you're in the area and looking for a Bath & Body Works, this location is worth visiting.