Ms.Tara Palmore, her customer service, excellent, product knowledgeable got my attention, now…read morelooking at life insurance. No decision, but was comfortable with the presentation!

I would never recommend this place, the people here is super rude. I went there to get polish and…read morethey gave me what ever they wanted. I got demage and they washed their hands denying

Extremely rude receptionist! Nothing but attitude, RUN!…read more Looking for new State Farm agent or different carrier.

Terrible customer service, no call backs, and very condescending. All they want to do is sell you…read moremore and more insurance, they couldn't care less about you. Be especially careful with life insurance. I lost 3K with them because everything was not fully disclosed, honestly and professionally. Definitely not who they used to be and I'm a long time customer. Tried to switch to a different State Farm agent but was not allowed to. You need to cancel all your current polices, switch to another carrier for awhile and then contact another agent if you'd like to go back to State Farm.

I have know joe for more than 30 yrs He works hard to get…read morethe best insurance for your family. Love this guy Angel Salinas

I read all the reviews for Joe and well yes, he is a nice guy I cannot say the same for the company…read morehe represents which is ALLSTATE for which I urge everyone who may read this to find a different company. My home sustained significant damage days before Christmas of 2022, the siding of the addition was torn on two sides and the other two sides came lose beyond repair. I got three estimates each was between 13k to 14k. Unfortunately, I got stuck paying over 10k out of my own pocket. The ALLSTATE adjuster APRIL HERRERA took a whole year to close my claim which I reported right away to only award me about $3,500.00 or so for the damaged my home sustained. This company is not honorable, I got rid of them even for my car insurance. I'm glad to say that several family members and friends have dropped ALLSTATE since. As nice as Joe might be, there's nothing that he can actually do for you he is just the middleman. it's like a car salesman who can't do anything for you if the car breaks down after purchasing. We all switch to PROGRESSIVE and personally I saved over $350.00 with better coverage. So much for their MOTTO "You're in good hands will ALLSATE" I learned the hard way, NO ONE IS!!!!!!! I LIVED IN ARCHER HEIGHTS CHICAGO AT TIME OF OCCURRENCE.

Excellent customer service and great product quality. They were able to help me with all my…read morequestions regarding my car insurance and I was able fully understand my insurance policy

Do not get insurance from this agent. I purchased rental insurance online and was appointed this…read moreagent. I purchased basic rental insurance. When I received my paperwork the rental policy was not mailed to me or available online. I did receive the insurance coverage which included things I did not ask for or needed with rental insurance. Fuel oil release $10k was added. I had to google what it was. Fuel oil release coverage is necessary if you have a fuel oil tanker on your property for heating to remove the oil from the soil in case of a spillage. WHY IN THE HELL would I need that renting a apartment in Chicago. Trees, shrubs, and landscaping coverage was added, I do not need this nor did I ask for it. These were added by the agent...FRAUD. DO NOT GET INSURANCE FROM THIS AGENT unless you're willing to pay extra for coverage you didn't ask for or need.

Noemi was very polite, knowledgeable, professional, polite, and helpful. Answered all my questions…read moreand best price.

From the owner: Insurance Agency ,Home Insurance ,Life Insurance ,Public Notary ,Mexico Insurance , workmans comp…read moreinsurance, Bond Insurance, Trucking Insurance

I switched over to state farm about a year ago now, thanks to Raquel De Luna and I could not be…read morehappier!! She introduced and offered the services to my family and I . I am very thankful for all of the information/help that Raquel has passed on to me and the importance of being properly insured, not only with our vehicles but with life insurance. Not until we hear it from such a wonderful, experienced, knowledgeable, and passionate person on what she does we realize the importance of having the proper coverage. Thank you Raquel for all you do for us your clients and for making us feel safe!

You can email Evelia or her staff and they do not respond. They only time they reach out is when…read moreyou are renewal time. They are the worst insurance company around. If you like customer service stay clear of this office.

What a friendly, helpful agent! She is awesome. And parking is easy as can be. I parked right in…read morefront of the door on Ashland Ave!

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Chicago, IL area since 2018, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.

Norma always provides me with the best service, always answers all my questions and makes sure that…read moreI understand the policy. She is the best representative!!

So attentive to clients needs and very responsive in a timely manner. It's been great having…read moreinsurance policies with these lovely folks. Superb overall costumer service both in english and Spanish.

In my opinion one of the worst agent I had "pleasure" to deal with. I had insurance with (paid…read moreyearly in advance) him from August 2021 to August 2023. In July 2022 we had tornado and bad wind and my roof start to leak. I made claim and first inspector was here in August 2022 ( he said that was old roof and wether had nothing to do with it) and I request another inspector who said the same thing ( he came end of September 2022 and I received report on October 15th) They send me a letter right after 1st inspection that they will kick me out on February 24th 2023 if I won't repair my roof even my policy was still valid for another 6 months. So literally they give me 4 months in winter to actualy fix it. After he spoke to me, he said that I should fix my roof right away, when I told him that I couldn't do it because I was scheduled for another inspection he told me that was my problem ( so how would 2 nd inspector even see the damages). This conversation was on 1-2 week of February and he told me he can not help me with anything and I was on my own and didn't even wanna move the date for few weeks until wether will allow me to fix the roof ( which I did on March 15th- brand new roof which I paid in full) Never again pick up his phone ( only secretary) or call me back after my masseges. Terrible agent and nobody should go with that coward.

Wow, what a help they were in helping me choose health insurance. Now with Obamacare I have been…read morepaying a fine on my taxes since I wasn't covered. I met with an agent, Zenon, and he helped me choose the most cost-effective plan. I am considering also using them for car and house insurance because I am so happy with the level of attention and all the information they provided. This type of quality service doesn't happen often nowadays.