Dr. Goldman and his staff are extremely helpful and have a great attitude. I called last minute to…read moretry and be seen today after suffering from a bad ear infection for a few days. I had some hearing loss and it was due to ear wax buildup. Within an hour I was in and out. And most importantly I can hear again!! He accomplished in 30 minutes what two of my regular doctors visits couldn't. Highly recommend this practice.

From the owner: Specializing in: - Physicians & Surgeonsread more

Dr. Westbrook and his staff are wonderful. He corrected my deviated septum. I had minimal pain…read moreand healed quickly after my surgery without complications. Dr. Westbrook answered all of my questions and made me feel very comfortable prior to the procedure. He has a wonderful bedside manner and his staff is very warm and professional. If I could I would give Dr. Westbrook and his staff 10 stars. I would definitely recommend El Paso Head and Neck Center for ENT issues.

Two years removed from going under the knife twice with Dr. Westbrook and still have pain on the…read moreleft side of my neck. I had throat cancer and would not recommend this provider. There was a time during a check up that he didn't even remember who I was! He seemed more concerned with salvaging his business during Covid than doing was right for me. His office staff were super nice and helpful.

We saw Dr. Jamison for my wife's hearing problem. He was excellent and his follow up was better…read morethan we have had before. He seemed very understanding and his skills were the best we had seen so far.

tried to make an appt. no one answers the phone. no one returns messages left on their machine…read more you check the hours on their website and it says they are only open a total of 7 hours in the entire week. why do they even call themselves health providers?

Horrible staff and service. Dr. Arango performed a surgery for my 85 year old grandfather, and did…read morenot want to see him during the follow up appointment. It wasn't the doctor personally, but he needs to get other staff and/or systems in place. He has 3 offices and they each just blame the other offices for not answering phones and failing to set up appointments. Very frustrating and upsetting!!!!! They asked me to go back to the primary doctor t get a referral after they had set up an appointment for us. I lost a day of work. This is a follow up after a surgery. But they failed to schedule him in during the 90-day window and now we have to do their work.

Took care of my ear problem. I've been to 5 ENT in 3 other states over the past 7 years without a…read morediagnosis or cure. Dr Contreras figured it out. Thank you Dr Contreras!!!

I was having dental issues caused by sinus infections. My primary care MD sent me to Dr Nanez at El…read morePaso Ear Nose and Throat. Dr. Nanez did not hesitate to check into the situation and sent me for a CT scan. He followed up with some medication that cleared things up quickly. The staff here are great and helpful.

Dr. Reiersen is great, as are his medical assistants. Very…read moredisappointed by the customer service provided by the office staff. They don't answer phones at this office. Instead, you are instructed to leave a message for a call back, but they don't call back either. I called several times over 2 days without an answer. Had to go in person. When I arrived, there were 4 people at the front desk, yet no one could answer the calls and no one could call back. It's unbelievable how a medical office can run a business in this manner. These physicians are going to lose business due to the staffing and how they run the office. I won't be going back.

A disgusting place that scheduled my mom as a self pay patient, which she disclosed at the time of…read morebooking her appointment just a few weeks ago, and today she arrived and supposedly they "just" changed their policy to not accept self pay patients anymore. So my mom waited WEEKS for her appointment just for them to have her go in and not be seen. I should also add she's been seen here before and paid her bill, so idk why they'd change their policy and would not have the human decency to notify their patients who are self pay that they're s*** out of luck now. Extremely frustrating and a DISGUSTING place, would absolutely NOT recommend. Now my mom is on the hunt for a new place that can see her ASAP because of the problems she was hoping to get answers to at this place. Would give them ZERO STARS if I could!!!!

I cannot say enough wonderful things about Dr. Rosen and his staff! From the moment I walked in,…read morethe staff was incredibly warm and welcoming, making me feel comfortable right away. Dr. Rosen is not only highly knowledgeable but also truly compassionate. He took the time to listen to my concerns, explain everything in detail, and answer all of my questions without ever making me feel rushed. The level of care I received was exceptional, and I left feeling confident and well cared for. The clinic is spotless, organized, and runs efficiently. I am so grateful for the outstanding care and would highly recommend Dr. Rosen to anyone seeking a dedicated, professional, and empathetic medical provider. He is the best gynecologist I've ever met and that is why I chose him to bring my kids to this world for me. I do miss him and his staff so much. I just had a procedure done and all I kept thinking was "oh why did Dr. Rosen retire"....thank you so much for everything you did for me and my family Dr. Rosen. We will miss you.

I had several bad experiences with this office. First, while I appreciate that Dr. Rosen takes a…read morelong time with each patient and genuinely seems like he cares, he needs to make his schedule accordingly. If you know you take an hour per patient, then schedule 1 patient an hour. I ended up waiting HOURS for appointments. The last time I was there, I knew I was having a miscarriage and my husband had missed work to come with me for support. I kept telling them that he had to go soon after they were 2 hours past my appt. They didn't care. Finally he had to leave and come to find out I was having an ectopic pregnancy and had to go to the hospital for methotrexate. Also, I have NEVER been treated so poorly by a medical office front desk staff. There were a few other little things that ultimately led me to the decision that this health care provider was not a good match for me. So, as long as you don't mind rude front desk staff and wasting hours of your day sitting waiting for you appt, then maybe you'll like this practice!