I was having what I was pretty sure was an asthma attack. Went in first thing Friday morning and…read morereceived great care. Breathing better and I'm extremely grateful to know I have this place when I need them. This is where I always go when I am sick. I know I am going to get great care, I don't have to wait days for an appt, and it's not going to cost me a ton of money.

I had blood work done on Sunday. They said they should have the results in 2-3 days and would give…read moreme a call. Wednesday I got a text from them asking if I was doing ok and if not to text 'call' and someone would call me. Thursday morning I texted 'call' and received a text saying someone would call me within 24 hours. Friday morning I called and was promised a return call. I called again Friday afternoon and the automated system told me someone would give me a call. Here it is 8:28 Friday evening and I still haven't received a call. This is absolutely not acceptable. I would love someone in management to give me a call and explain how this is acceptable. I will think twice before I return to this clinic.

I've been there several times and have had no problems. Wait time isn't long, I've waited longer…read moreat a doctors office. Once you get back to see nurse/PA, there's not much of a wait. Will be going back.

The receptionists aren't the best (which stink since they are the "front line" for customer…read moreservice) but the doctors/nurses are kind and helpful. The wait time is what you'd expect at an urgent care facility.

On May 11th 2017 I slipped and fell at work and was taken to this place to be drug tested and to be…read morex-rayed let me tell you the staff at Concentra are awesome they are a group of wonderful people helpful respectful they remember your name each time you come in they call you by your last name and they're so very friendly the physical therapist Jackie she is awesome I actually would have loved to keep going to physical therapy just to hang out with Jackie she is so funny she makes you forget that you're in pain at times I was on the table crying from my pain but laughing at Jackie and her jokes she is the coolest person ever in physical therapy dr. Cochran is great he gets to the point gets you better get you in and out I like his cool laid-back Manor if you ever are injured hopefully not please see the people at Concentra to get you back to help I really enjoyed my time at Concentra and would consider going back just to hang out with the group of women at Concentra

My husband and I did not have a good experience at all with Piedmont Urgent Care…read more On January 19, 2025, I called Piedmont Urgent Care and asked how long they would be open prior to taking my husband there. I was told the place would be open until 8 pm My husband and I arrived there approximately 7;20 pm to check him in to be seen by the doctor or PA. We were told by the receptionist they already had their last appointment, and we would have to come back the next day to be seen. According to Piedmont Urgent Care information Walk-Ins are accepted as well as appointments. So why were we turned away if we were walk-ins? The receptionist said she had taken her last appointment. She didn't say she had taken her last Walk-In. Besides, keep in mind, the place was to remain open until 8pm. We were there approximately 40 minutes before closing. All my husband wanted was to be tested to see if he still had the flu or some other ailment. (Twelve days prior he was told by this clinic he had the flu). If the clinic will stop seeing patients, by a certain time before 8 pm, that information should be known to the public. or it should not be stated the clinic will be open until 8 pm. We are not from San Francisco. We are from Columbus, Ga.

Urine testing for employment. Walk-in took over 1.5 hrs & strict protocol or receive a negative…read moretest result. Don't think an appointment would have made a difference. Very uncomfortable wait before specimen was finally taken. Several people doing the testing.,-

The staff is very professional and the wait time for treatment was in and out less than an hourread more

I woke up this morning with pain in my left ear and not being able to hear well.. Not a good time…read morewith a musical performance coming at FBC Columbus and middle school kids so eager to sing! Tonight I'm already feeling better. A cleaning of my right ear (not the problem ear)) and an evaluation of the left by the skillful physician resulted in a diagnosis of an inner-ear infection! Thank you so much ACE for being open, for seeing me quickly and for giving me such excellent care that I needed. It's wonderful to have this group of caregivers in our community!! :)

So disrespectful and lazy. I went in today at 12:30 (they close at 1) for sore throat and headache…read more They act annoyed to see me when I come in, and then they take me to the back to check my throat/ears, etc. Then, the old lady with a short brown bob and splotchy skin just says she's going to send over antibiotics. WITHOUT EVEN TESTING FOR STREP. (Which is illegal). I then ask to be tested for strep and she leaves the room. As I'm waiting, I hear her mumble to her coworkers "so much for getting out on time" These people consistently close early, are lazy, and do not want to do their jobs properly. They also locked the door Twenty minutes early. They are in the wrong profession. Maybe an office job where they sit on their ass all day would suit them better.

This is the best urgent care in Columbus hands down!!! Everyone was so friendly and I didn't have…read moreto wait long at all. The staff was very thorough and took there time with my son. The Dr was very informative and made sure I understood everything. They even gave me multiple formula samples as well. And when it was time for us to leave one of the staff members saw that I had a lot to carry, so he helped me all the way back to my car. I had such an amazing experience here, I would recommend this place in a heartbeat.

Very rude dr. She just straight told me that she didn't know what it was and that she can't do…read moreanything for me. So why did I just pay you?? for your plastic surgery?? Cause clearly that's all you have going for you is the face plastic on your face. I'm so upset, why waste my time and money if you have no responsibility to help your patients. Never go here

Theee hours of waiting and a desk full of nurses just sitting around listening to music. Very rude…read morefront office staff. Do not recommend

I had a. Virtual appointment today and the doctor was VERY professional listened to me and allowed…read moremy daughter to help me talk due to hoarseness. She was even helpful in giving me a referral to see a specialist who treats the lungs She also sent a prescription t o my pharmacy.

Like any other person reading the reviews threw me off and made me nervous. And we went toward…read moreclosing time and it still didn't affect the quality of care! Clean waiting area. Restroom so so. Receptionist was quiet but friendly. Nurses/MAs were very nice and interacted with my toddler. We saw Dr Brad and he was attentive, answered questions and was awesome with my toddler. Anyway, overall great experience and highly recommend. Especially for kiddos.

Long waits in the ER, shabby furnishings. Staff were pretty nice, care was up to standards, but it…read moretruly felt like prison medical care. It didn't feel safe. I also don't think they staff as they should.

I traveled to be present for the birth of my first grandchild. What should have been one of the…read moremost sacred moments of my life was stolen by cold, inflexible policies enforced without an ounce of compassion. We were removed from a waiting room that was barely occupied. There was plenty of space. There was no valid reason to turn away a grandmother who simply wanted to be close to her family during one of the most significant moments of her life. What Piedmont Midtown fails to understand is that childbirth is a family event. My son, the father, needed support just as much as his wife. That support doesn't stop at a waiting room door. Keeping family nearby is not a privilege -- it is basic human decency. I missed the birth of my first grandchild because of a rule enforced by people who showed zero regard for what that moment means to a family. No apology. No flexibility. No heart. If you are planning to welcome a baby at this hospital, know that your family may be treated as an inconvenience rather than a part of the experience. I would not wish this heartbreak on any grandmother, any father, or any family. My grandchild arrived into the world and I was not there. Piedmont Midtown made sure of that.