I had an ear infection that had started up, decided to stop by as a walk in and was taken straight…read moreback. After a quick exam and answering a few questions I was out the door with the meds I needed to clear it up. Dr. Vance and his staff was very welcoming and professional. Highly recommend!

Rachel,who did my C.T. scan was awesome She was kind and made me feel much more at ease.read more

I was extremely disappointed in this practice. When I first walked in you had the ladies at the…read morefront desk refuse to check anyone in. You had to check in through mychart which I already did but for some people that would not work well. Then when I saw my provider Dr Amin she would not let me express my concerns. She kept talking over me and explaining that my leg pain was because of changes in activity. Even though my pain has lasted me for years. Safe to say I will not be returning to this practice

I can't speak to the clinical staff at Midtown OBGYN, however, I had a very negative experience…read morewith the front desk staff. I scheduled my appointment three weeks in advance and confirmed verbally with the practice that they accepted my insurance. I did my due diligence and called my insurance company to confirm as well - they affirmed that Midtown was in-network. I took time off work to attend my appointment and showed up at 9:45 for my 10:00am appointment. The woman at the front desk was a) rude straight off the bat and b) informed me that she was unable to verify my insurance, so I immediately provided a copy of my card and went to sit down. I sat in the waiting room until 10:40 (40 minutes past my appointment time) before being called up and told that the practice cannot accept my insurance due to "office policy", but that I can self-pay $200 if I'd like to keep my appointment. I briefly stepped outside to call my insurance company who confirmed (yet again) that Midtown is in network. A second, slightly more pleasant receptionist informed me that the reason the office will not accept my plan is because it is a "limited plan" (10 covered visits per year), which in my interpretation translates to a money hungry practice (they do not want to accept patients who will not be coming in frequently, and thus bringing more money into the practice by only accepting frequent fliers). The front desk staff treated me like it was an inconvenience for THEM, not me, to deal with this issue and did not seem even slightly apologetic for the inconvenience. I wasted hours of my work day due to Midtown OBGYN's failure to correctly verify my insurance coverage when explicitly asked to THREE weeks ahead of my appointment. Extremely disappointing experience to have as a healthcare worker myself, will never return.

Stay as far away from this business as you can! I'm a former patient and decided to leave after…read morethey refused my legal right to decline services. Overweight pregnant woman? You'll face discrimination and excessive services that they refuse to allow you to decline. Before I even met Dr Fortson, I was scheduled for an ultrasound every single month of my pregnancy without my consent. I was scheduled for a pap-smear at 16 weeks of pregnancy without my consent. I have no other risk factors that would consider my pregnancy to be high risk. Someone sitting behind a desk saw my bmi, and scheduled these extremely expensive and excessive procedures without a physician from their office ever having met me. When I called to decline the excessive services and procedures, I was transferred to a nurse and was told it was their "treatment plan" and I could go elsewhere if I didn't comply to their demands. I repeatedly asked "so I do not have the right to decline services?" And the nurse would not answer my question. I told them I would not be back and hung up the phone. I immediately called another provider and scheduled a new patient appointment. I went to see him, and he was very surprised at all of the excessive ultrasounds. He thought it was "very strange" that they scheduled them without any other risk factors, and they wouldn't allow me to decline a pap-smear during pregnancy. Thank God, I found a provider to help bring my child into this world that will allow me to have a say in my medical care. It is our right as American citizens to have a say in our healthcare, and is 100% our right to decline services. This isn't even my only complaint about this place of business. At my 3rd appointment, I was taken into an office and given 3 options to pay off my $5000 bill over the next 4-5 months. We have a high deductible and coinsurance, so I knew we would be paying a lot out of pocket, however this business has no compassion for their patients. We were shocked when we saw that we would owe them over $1000 a month, and our total bill had to be paid in full before 28 weeks of pregnancy. That is A LOT of money for the majority of working Americans, and can be detrimental to a family living on a budget. I spoke to multiple people in the business office looking for solutions to this mess, and finally ended up speaking with a woman named Kelly. She could not have been more cold hearted towards me. I was in tears after getting off of the phone with her, and we had to make the decision to put our family into debt and put our monthly payments on credit cards. Today, over a week later, I received a letter in the mail. I knew exactly what it was before even opening it. Midtown OBGYN (Kelly) decided to further hurt my family and send us a letter firing me as a patient. As if I had not been the one to end the relationship. They labeled me as "non-compliant" and difficult to communicate with. To me, this is them covering their behinds. They are fully aware that I ended the patient-provider relationship because of the reasons I've listed above. Bottom line: if you are overweight, seek prenatal care elsewhere. If your family is on a budget, seek care elsewhere. If you believe you should have a say in how you are treated by the healthcare system, seek care elsewhere. If you think you deserve to be treated with compassion, respect, and dignity, please seek care elsewhere. I am fully expecting a response to my review, so I'll be waiting. You'll find my response to their carefully planned/plotted response here.

Exact Care Homecare in Columbus Ga, offered me a sense of relief when my dad got sick. Ms Michelle…read morewas very helpful with our needs for home care to our dad in his home. She explained her service in detail and she provided us with a knowl staff member to assist our dad back to his normal she. She is always there to provide fill in caregiver when needed. We appreciate her.

Ms. Smith is very Unprofessional. Understand that if they are late or not there for an entire day,…read moreyou are getting charged for a full day regardless. We had questions before payment was rendered and because we wanted to know what we were paying for as far as hours and the time they were there before we paid, apparently she didn't want to be questioned. Mind you she was rarely on time. It was always Im leaving another patient but I'm on my way, but we're paying for specific times.On top of that she didn't reach out to let someone know they were not coming and left my Grandmother in the home alone for an entire day. Anything could have happened. Super unprofessional! If she cared about the care of the elderly, leaving a patient in a home by themselves without notifying the family would have never happened. Lastly, she cancelled our contract last minute without a notice because she said we failed to pay which is false. The first time we were late, not due to funds, my Aunt just forgot (human error) and this last time we needed answers to our questions as to why it was so high when they were only there half a day, didn't come at all, or were late. her policy states she needs a 14 day notice before cancellation. She gave us no notice and now we're scrambling to find care for my Grandmother! COMMUNICATION needs to be worked on!

We came to this practice after several friends recommended it and couldn't be happier. Jan, the…read morenurse, is pleasant, helpful and always in a good mood. VERY responsive if you need a refill, they called one in for me to Fort Hood, TX when the airline lost my luggage for over two days. They then called to be sure I'd been able to get the medicine without further problems. Very pleased with Dr. Boroughs - thorough, attentive, doesn't rush you but doesn't keep you there needlessly, either. We are so glad we found this practice! I feel like I'm more than a number with them.

Dr. Burroughs has been my primary care physician for the past 5 years. She is an excellent doctor…read morefor my annual bloodwork and wellness visit, as well as the occasional trips to see her for illnesses. Jan, the office nurse, is one of the friendliest people I've ever met, and she will quickly take care of whatever you need, including referrals and sending prescriptions to the pharmacy. The whole staff is very friendly, including reception and the phlebotomist.