We just recently moved out of a property we were renting from them about a week ago. We only moved…read morebecause we were looking for a bigger place. We were hoping Royalty Realty had something available for what we were looking for (sadly they didn't at the time) since we've had the best experience over the past 4 years with them. Our amazing property manager Michelle Lum made living in one of their units such a joy. Any little issue that came up she was right there and always so helpful every step of the way. We appreciate everything they've done for us, especially her, and making our living experience so comfortable. We will definitely always check back in with Michelle for our future property needs. Thank you for the last 4 amazing years. Aloha!

Renter Beware: Avoid This Property Management Company…read more I rented through this agency for over 4 years, always paid on time, and left the apartment in better condition than when I moved in. Despite this, they withheld most my security deposit and tried to charge me for furniture that was never even provided in the unit. This wasn't an isolated incident of poor service -- I had requested replacement curtains after mine fell apart, and it took the agency over a year to follow through. Communication was consistently unresponsive and unprofessional throughout my tenancy. What makes this worse is that I now own a rental property myself. Having seen how this company treats tenants, I would never use them -- not as a renter, and not as an owner looking for a property management company. They seem far more interested in squeezing every dollar from deposits than treating good tenants fairly. If you're considering renting from this agency, think twice. And if you're a property owner considering hiring them to manage your property, look elsewhere.

If you're reading this, I strongly encourage you to reach out to Joe and his team. Like someone…read moreelse wrote in their review: "Their professionalism is unmatched, especially their care for details." I couldn't agree more. I worked with another real estate agent before Joe and the difference was night and day. Not only did I need to sell my Hawaii property long distance, the market at the time was challenging and the apartment building was scheduled for repiping. But Joe and his team came through every step of the way. From the beginning, they provided a clear break down of costs vs. expected actual net profit and offered various options for marketing packages. Finally, when my unit sold, they provided weekly updates of the current timeline till closing. If you're still reading this, just take one meeting with Joe and you'll know.

Just closed the sale of my condo in Honolulu yesterday--exactly one month after I first reached out…read moreto Joe and his team about listing it. Amazingly smooth process from start to finish. While I was away from the island, Joe stayed on top of everything--from listing and maintenance to inspections and final closing. I truly appreciate his hard work, responsiveness, and dedication throughout the entire process. Thank you Joe, for making the sale so seamless!

I honestly don't even know where to start! From our very first consultation all the way to closing,…read moreJustin Taparra & Team were there every step of the way. As first time homebuyers, my husband and I had so many questions and at times, felt overwhelmed, but they made the entire process feel so smooth, organized, and stress-free. Justin did an exceptional job guiding us, reminding us of important steps, answering our questions, and making sure we understood everything along the way. What really stood out to us was how genuine and caring he was, he even took the time to answer our questions outside of office hours. He truly felt more like a friend than just our real estate agent. Buying our first home was such a huge milestone for us, and we are beyond grateful that we found Justin and his amazing team to be part of this journey. They made what could have been an overwhelming experience into something amazing, exciting, and even fun! Thank you, Justin & Team, for helping us make our dream of becoming homeowners a reality. We are truly grateful for everything you've done for us! HIGHLY, HIGHLY RECOMMEND Justin Taparra & Team! If you're thinking about buying a home, you're in great hands with them! 5 stars is not enough!

Working with Justin Taparra made our home selling experience remarkably smooth from start to…read morefinish. His excellent communication kept us informed at every step, and we never felt left in the dark about where things stood in the process. Justin's knowledge and experience in real estate were evident in how he understood exactly what we were looking for and guided us accordingly. His professionalism and attention to our specific needs made what could have been a stressful transaction feel manageable and well-handled. We're very happy with the entire experience and would highly recommend Justin to anyone looking to buy or sell a home.

As a first-time homebuyer, I couldn't have asked for a better experience than working with Tony…read moreKawaguchi and Valentina Haberman. From the very beginning, they went above and beyond with truly first-class, personal service. They answered every one of my questions with patience and care, making what could have been an overwhelming process feel comfortable and exciting. Thanks to their deep knowledge of Hawaii and their commitment to understanding exactly what I was looking for, they helped me find my perfect dream home in beautiful Kailua. I honestly can't sing their praises enough -- Tony and his amazing team were with me every step of the way, making sure no detail was overlooked. If you are looking for a home in Hawaii, I highly, highly recommend Tony Kawaguchi and his team. Their dedication, expertise, and genuine care set them apart. You will be in the best hands possible!

We highly recommend Tony, who helped us buy a house in Kailua. He spent a lot of time listening to…read morewhat we were looking for in a home. He's quick to respond to any questions or concerns. He's honest about the good and the bad when looking at homes. He's very knowledgeable about the market and what one can expect. We highly recommend him to anyone looking to buy a place on the island!

I was referred to Caron by my realtor in Southern California. We communicated for a couple months…read moreprior to my visit to Honolulu in August. Once we arrived, Caron already knew what we were looking for and had several properties scheduled for us to tour. Unfortunately, we were unable to find the ideal property during our visit. Inventory was low and being that we live on the 9th island, the cost per square foot was no comparison to Vegas. I was very impressed with Caron's enthusiasm and knowledge of the local market. I know she keeps very busy, but during the time she spent with us, we felt like we were her only client! Without a doubt, when we find our home in Oahu, Caron will be our agent! In the meantime, she will continuing to keep her real estate radar searching for the perfect property that will have our name on it!

Caron is incredibly thoughtful, customer-oriented, and importantly, knowledgeable about the local…read moremarket. When my husband and I started to seriously contemplate our move to Honolulu from SF, Caron selected a great range of properties within our price range to help us understand the options. Caron was super easy to talk to -- you will never feel pressured and will only feel grateful to have her on your side. I could tell during our short time together that Caron was a huge advocate for her clients and would go above and beyond for them. Now that we have made the move (renting first), we cannot wait to have Caron help us find a more permanent option.

Had a great upfront experience and conversation with Gill Mara about a few of the rental property…read morelistings posted by RedFin. Overall he was courteous and incredibly responsive via email and online inquiry. A few of the rental properties weren't available for immediate showing, which I understand, but Gill did a great job at scheduling me for the earliest dates and times. Unfortunately, things quickly turned when Gill began asking for a (maybe refundable) deposit prior to the official showing date. A rather large deposit amount may I add. I just didn't like feeling pressured into putting money into a rental property that I hadn't seen or experienced yet. Ended up withdrawing my interest due to the pressure.

Ms. Veronica Munez is the best real estate agent of my experience in 5 different home buying and…read moreselling experiences! Unlike another real estate agents, she is the most professional, honest, trustworthy, patient and sincere person that I ever met. Although she must deal with many clients, she makes you feel that you are the most important person, listening to my preferences, and gave me many great guidance, lead me to successful purchase of beautiful property and selling for more than what I was expected even with high interest and major HOA special assessment! She really knows how to deal with other parties, even when I was undecisive and became weak minded, she always gave me the perfect solutions and guidance, and she was right every time! Redfin has the best organized system for signing documents, Q&A, schedule and process of the timeline, coordination with other agent and title company etc. This time Ms. Pooja Luitel did the great job informing me all these via email, made whole process so much clearer and easier!

Christina came very highly recommended to me from a close friend who has a lot of experience in…read morereal estate. My experience with Christina from Day 1 to Closing was excellent. Christina is the kind of real estate agent that makes you feel like you are her top priority -- not other clients, not the commission, not the minimum amount of work required to keep you happy. She diligently and patiently seeks to understand your specific and unique needs as a client; she always has time for your questions and concerns; she hustles with speed and precision towards mutually agreed upon goals; she has a very mature understanding and masterful navigation of the real estate landscape and the negotiation/closing process; as a long-time industry insider, she has knowledge of most major players and can leverage that knowledge to your advantage in the negotiation process. And, even while achieving several major financial wins for me in the closing process, she conducted negotiations in a way that both respected my objectives as a buyer and respected the perspective of the selling party. I suspect that other realtors respect her professionalism as much as clients like myself directly benefit from her significant industry experience. I am so grateful for the expertise, thoroughness, and friendliness she brought to our working relationship. I will highly recommend her to my friends and family, and I look forward to working with her again myself.

We highly recommend Christina and Primary Properties! She is very good at what she does. At all…read morestages of the process, from my first phone call to my questions weeks after closing, she has not failed to impress with the speed of her responses, professionalism, and knowledge. We were first time homebuyers and just recently moved to the island, but she helped make a potentially overwhelming and confusing process into something painless and efficient. Because she's so good at her job, there's lots of people wanting to work with her, but she does a good job at giving you her focus when it matters, making you feel like you're her only client. With her help, we were able to visit 50 homes within the first 25 days of us being on island (and I was still working, too), we got our third offer accepted, and we were able to speed up the normal closing timeline from 50 to 35 days. Honestly, my wife and I asked each other towards the end, "Why does everyone say this is such a stressful process?" With Christina, we enjoyed the process and got a home we love. We've been in our new home for almost 4 weeks, and are so happy with how everything went. Again, we highly recommend Christina!

Tiffany did a such a great job helping me sell my property that I just had to have her help me buy…read moremy new home. She was always available by phone and text to answer any of my questions and concerns. She took the time to explain things I didn't understand and put my worries at ease. She also was very good at ensuring I met all my deadlines in the buying process. She is an excellent negotiator and was able to get me the price I was aiming for, as well as additional credits that I wasn't expecting. Overall, the buying experience went very smoothly. Tiffany is a great realtor who I trust and will recommend to all my friends!

My husband and I greatly appreciated working with Ashley in the process of selling our condo…read more Ashley was extremely supportive and responsive every step of the way. She had great suggestions for staging our home, proactively sought feedback from potential buyers and their agents after open houses, and worked hard to help resolve unexpected challenges along the way. We greatly appreciated Ashley's guidance and excellent communication, as well as the savings made possible through her 1.5% commission. We would highly recommend Plumeria Properties to any homebuyers or sellers.

Michelle was the perfect guide for buying a home in Hawaii. From the initial consultation to…read moreidentify our preferences, through to closing she worked tirelessly to help us buy our dream home. During a drawn-out escrow period, as issues with the property were uncovered, she identified solutions and kept our hopes up when a successful close seemed out of the question. We heartily recommend Michelle Wood to help guide you through your successful home purchase.

Michele is an incredibly hardworking and knowledgeable agent committed to support and guide you…read morethrough your real estate journey. My wife and I appreciated her invaluable thoroughness, follow up and sense of urgency that allowed us to make timely decisions. We highly recommend Michele and her team!! Andy A.

As a Realtor in Texas I really hit the jackpot when I found Jordan when I need Real Estate…read moreassistance in Honolulu. Very responsive and pro-active. He went above and beyond. Huge Thanks to Jordan!

From the owner: Meet Jordan Toohey,…read more Since starting his Real Estate Career with Tongg + Partners his #1 mission has been to help as many families as possible to reach their goals. One of Jordan's biggest passions in life is helping others, while being a small step in their journey to finding a home and/or building wealth. Jordan has helped over 100 Families in the last 4 years, build wealth and reach their goals. He looks forward to helping many more, through his charisma, experience, hard work & strategic ability.