I bought a zero turn ferris stand on sixty two inch deck had mechanical issues today, took it in,…read morethey got right on it.Absolutely, best customer service I have ever had.Eric beeser and justin Hutchin our top notch in their customer service.Absolutely a hundred per cent satisfied

Had to drive a fair distance using them for a warranty repair. When we went to settle up the…read morewarranty only included the parts, which I understand. But they stated it's only covers seven dollars in parts, and if you want that cost of parts removed we would have to come back again for someone to change the ticket. I could have stayed local- non warranty and been better off, and will next time.

Our battery powered Snapper mower was brought in and the problem was diagnosed and corrected in a…read moretimely manner at a reasonable cost. The mower runs great and I appreciate their service.

I worked with Kyle at the Pontiac store to purchase a new 2018 riding mower. After some early…read moreconfusion about my trade-in, they made things right. Glad to see a business stand by their word.

From the owner: Located in Pontiac, Illinois right off Interstate 55 on Route 66, Heritage Tractor is your local…read moreJohn Deere Ag & Turf dealer, serving Chatsworth, Dwight, Fairbury, Flanagan, and the surrounding East Central Illinois region. Our experienced team is ever ready to help farmers, landscapers, and homeowners alike. We are fully stocked with John Deere parts and equipment along with an outstanding sales and service team to help you find solutions to whatever job you are working on. Come see us today on East Howard Street in Pontiac, IL for all of your John Deere riding lawn mower, compact utility tractor, and Gator side-by-side needs!

I ordered a ceiling fan and installation. Three weeks later it is still not installed. One person…read moreshowed up and disconnected my old fan and promised to return but has not. 7 others have made appointments but not shown up. I am worse off because they showed up. The fan had a light so now I dont have a light in the room and no fan.

I know the store is chronically understaffed, but the workers there went above and beyond in…read morehelping me select my weather door and repair my dishwasher. Could not have been nicer and made sure I understood the process.