Susan, the cashier, was extremely rude. I didn't realize going to the bank could be such a negative…read moreexperience, but apparently all it takes is a grumpy older employee who clearly doesn't want to be there to ruin a simple five-minute visit.

This branch always has a friendly and helpful staff…read more Drive up window teller was so nice and patient and quick... Wish more banks were like this! If you sign up for a checking account (with a local coupon that comes in the mail) you get an extra $150 just for opening the account. Woot!

I'm glad I switched banks in Feb 2012; it's close & convenient .read more

This bank cares only about people in the community who "are somebody". The tellers in the…read moreSoutheast NY branch are rude! They speak loudly, call you by your first name and don't hesitate to tell everyone out loud if your account has insufficient funds!!! The manangement tell you they will handle it and then the tellers do the same thing over again. This bank is full of gossipmongers!

They try to make you happy. Will work with you to resolve a problem. So much better than the…read moreFishkill Branch

Not a very good credit union if you owe them $10 on your credit card statement they will lock up or…read morefreeze all your accounts with no notice it happened to me twice already why they would freeze up tens of thousands of dollars over a $20 late payment is beyond me don't put yourself in a bad spot and deal with these people and if you do ask them about it

PCSB approved a stolen, photo-copied check from me not once, but TWICE, to be withdrawn from my…read moreaccount. On top of it, there was NO signature on the endorsement line, and they let the same check (#1200) be approved, until my account was in the NEGATIVE. Now I may be broke for a few weeks, and have to wait for them to put my money they HANDED out, back into my account... despite it being due to their inability to legally process checks. They are blaming the other bank that the thief deposited the check into. They are taking NO liability or responsibility. very upset since I have been a client here for the better part of ten years

I went into the Mt. Kisco office to cash a check that was signed over to me. Myself and the person…read morewho the check is from, both have accounts at Putnam County. Maria would not let me cash the check. I explained I have had no problem in the past with the Yorktown or Somers branch, including my Chase branch. She told me they are all not following restrictions if they are allowing you to cash this check. She made me feel like a criminal. I have been with Putnam for many years and will be withdrawing all my money to another bank. Putnam lost my business, because Maria was not educated on the rules. Terrible!

I've been with HVFCU for 25 years. Always listened and resolved any issue that came up in that…read moretime. Great place to prequalify for any type of loan. Given good ammo to go out and car shop without getting ripped off-by having their terms in your hand to start with. Don't see myself leaving them so far.

Love this branch everyone is so friendly. Als I enjoy the snacks at the end of the work week.read more

Wasn't acknowledged at the drive through. Was waiting for 5 minutes and no one came out. Would not…read morerecommend this branch .

TD bank doesn't care about proper Identification anymore. Just show them your debit card and enter…read morethe PIN number and you can have access to the account. This is HORRIBLE!! A picture identification SHOULD be used for all withdrawals. I worked at a bank once and I can't tell you how many of the same family members had the debit card and the PIN number for one persons account! This is not safe! Go back to asking for proper identification such as a drivers license or passport!!!!

Much better than the Jefferson Valley branch. The staff is very accommodating, understanding &…read moreprofessional! It is frustrating that their hours have changed to 9:30-4 as it makes business deposits really challenging. If anything I wish the would just open early and close early. But overall is your picking between the Jefferson Valley Branch & the Carmel one, go with Carmel! They are so much better.

Much better than your average bank. Open, friendly atmosphere, with free coin redemption, Sunday…read morehours and more. In the age of zero percent savings rates, you might as well enjoy something about yoir banking relationship

What is the point in having to make appointments when they don't stick to them and take people who…read morewalk in over you? its the third time this has happened which is enough. I will never use this branch again.