I had to get insurance in place for my home fairly quickly. I called several companies in Halifax…read moreHRM and was getting discouraged by the lack of interest, mediocre customer service and prices. When I called Cluett Insurance it felt like coming home. My agent Sherisse Doucette was immediately responsive and her caring attitude, product knowledge and efficiency was bar none. My insurance was in place expeditiously and she communicated with me throughout every step of the way. I am confident that I am in good hands and I would not hesitate to recommend both the company and this agent.

Ian B was awesome. He was so fast, so helpful, and was able to help us find insurance that had been…read moreso difficult to find in the past. HIGHLY recommend!!

I was with Eisenhauer Insurance for almost a decade now and they have always be amazing and very…read morequick to respond. Even when i was working away in a different province and buying a new vehicle from home they made the process so easy and very fast. They deal with a lot of different insurance companies and make sure you always get the lowest price. When one of my vehicles was stolen from my property they made the experience less stressful and easy. There is not another insurance company I would want be with.

From the owner: A Reputation Built on Service, Price and Fairness! Eisenhauer Insurance Inc is a reliable full…read moreservice auto and property insurance company in Nova Scotia. We represent a number of leading insurance companies in Canada to provide you with the best variety of insurers to choose from. This allows us to offer the best insurance protection at the best rates possible to ensure that you, your family, your property, and your belongings are protected at all times. Our personalized insurance products and services are designed to accommodate your unique insurance needs and can be easily customized to fit your particular situation. Since our inception in 1980, Eisenhauer Insurance has quickly become one of the largest single office insurance companies in Nova Scotia. This is primarily due to our personalized support and honest insurance services. Our fully licensed and trained brokers will provide the best possible service to take the stress out of finding insurance and filing a claim.

This company lied to us, then when asked to review the taped conversation denied responsibility for…read moretheir employee's advice. When cancelling they penalised us financially and again lied to us. Then we cancelled car insurance and they dinged us again. It's a shame that I have to give a star, they deserve zero stars. Do not use this company. In my opinion they are liars and untrustworthy - not a trait you want when relying on them.

I have been fighting with them for an issue that they caused last year. One of their agents told me…read moreI didn't have to pay for the last 2 months since I paid a down payment when I joined. Little did I know that I DID need to pay, but for the next years insurance so I was 2 months ahead. Now I have been playing catch up, and they have been trying to take payments out without telling me the dates. I was prepared to pay the payments but I needed time as I couldn't afford 700 in one month. They have taken NO accountability for the situation THEY put me in. Once I am done with this year of insurance, I am switching. I wish I would have done more research before I got entangled with this horrible company.

Every where I went to pay my off home/car insurance dues, it appears all the Brokerlink offices are…read moreclosed. Here are a few examples of those few closed offices as follows... Wyse Office Branch (closed); Old Cole Harbour Road Branched (closed); Bedford Branch on Dartmouth Road (closed); and a few more branches like this all closed. I always pay my dues in person and I want to keep it that way. This is the first time ever happened after my 50+ years of my loyalty with this company. They did not even inform me about their closures of the branches. I might take my business elsewhere and I can look for good service. They are likely to lose very many customers like me they stop res[ponding and act like this... All these past years they did excellent job but provided poor service this time. I expect an answer !

When moving across country during my divorce I called to ask them what to do about my insurance…read morebecause I'd have to change it. They didn't advise me that changing the car ownership from joint between my husband and I to just myself voided our insurance and I drove it to Ontario before I found out. I also wasn't advised that I would need a letter of experience an an abstract even though I phoned them to find these types of things out. This delayed me replacing my insurance by more than a week and I was stranded. Probably better off if you ask any random person on the bus for insurance advice.

Excellent service. I really felt that they were in my corner. Thanks.read more

We signed up for rental insurance towards the end of August 2018. Unfortunately as there was a…read moresignificant increase in crime throughout Halifax Regional Municipality and this lead to the decision to take out rental insurance with TD Insurance. As we already had banking with TD getting our insurance through them was a natural choice. This choice soon became an 7-month nightmare which subjected us to unanswered calls from our claims officer Troy Read along with improper handling of the claim from day one. It was not until almost 2-months into the grueling process that the police report had been filed. We had to resubmit the proof of loss form and supporting documentation towards the middle of January. Not this week but the previous week I tried numerous times throughout the week to contact Mr. Read via Telephone and email my calls and emails were not returned. I would caution anyone from doing business with TD Insurance. We should have taken our insurance out with a better organization such as RBC Insurance. The way that TD Insurance is treating this matter would suggest that it is a significant claim. The claim requested is under $5,000.00. We have a complaint in with the Better Business Bureau and the matter is being review by the TD Ombudsman yet again. Perhaps this time these efforts will result in right thing being done after all this time which is the payout of this claim.

I've been with these people for 6 years now. Their prices are reasonable and they DID treat me well…read moreon a claim BUT their service has completely gone down the toilet. I bought a new car and called from the dealership to switch coverage from the old car to the new one. On hold for 40 minutes, Person 1 said she couldn't handle a Nova Scotia policy so she would transfer me. She didn't. She put me back in the queue and I waited 45 minutes. I swear the person I ended up with was someone's child helping them out or someone who had just started the job that day. It took her almost an hour and she put me on hold 5 times!! I know things are strained because of Covid but there is NO way that it should have taken over 2 hours to make the switch. The Financial Services Manager was aghast and gave me the card for another agency so looks like it's time to switch