I had to get insurance in place for my home fairly quickly. I called several companies in Halifax…read moreHRM and was getting discouraged by the lack of interest, mediocre customer service and prices. When I called Cluett Insurance it felt like coming home. My agent Sherisse Doucette was immediately responsive and her caring attitude, product knowledge and efficiency was bar none. My insurance was in place expeditiously and she communicated with me throughout every step of the way. I am confident that I am in good hands and I would not hesitate to recommend both the company and this agent.

Ian B was awesome. He was so fast, so helpful, and was able to help us find insurance that had been…read moreso difficult to find in the past. HIGHLY recommend!!

We signed up for rental insurance towards the end of August 2018. Unfortunately as there was a…read moresignificant increase in crime throughout Halifax Regional Municipality and this lead to the decision to take out rental insurance with TD Insurance. As we already had banking with TD getting our insurance through them was a natural choice. This choice soon became an 7-month nightmare which subjected us to unanswered calls from our claims officer Troy Read along with improper handling of the claim from day one. It was not until almost 2-months into the grueling process that the police report had been filed. We had to resubmit the proof of loss form and supporting documentation towards the middle of January. Not this week but the previous week I tried numerous times throughout the week to contact Mr. Read via Telephone and email my calls and emails were not returned. I would caution anyone from doing business with TD Insurance. We should have taken our insurance out with a better organization such as RBC Insurance. The way that TD Insurance is treating this matter would suggest that it is a significant claim. The claim requested is under $5,000.00. We have a complaint in with the Better Business Bureau and the matter is being review by the TD Ombudsman yet again. Perhaps this time these efforts will result in right thing being done after all this time which is the payout of this claim.

I've been with these people for 6 years now. Their prices are reasonable and they DID treat me well…read moreon a claim BUT their service has completely gone down the toilet. I bought a new car and called from the dealership to switch coverage from the old car to the new one. On hold for 40 minutes, Person 1 said she couldn't handle a Nova Scotia policy so she would transfer me. She didn't. She put me back in the queue and I waited 45 minutes. I swear the person I ended up with was someone's child helping them out or someone who had just started the job that day. It took her almost an hour and she put me on hold 5 times!! I know things are strained because of Covid but there is NO way that it should have taken over 2 hours to make the switch. The Financial Services Manager was aghast and gave me the card for another agency so looks like it's time to switch

They were polite and fast to call back and sending email. I would recommend them to everyoneread more

Maritime Insurance has been a family business for two generations now…read more They treat their customers with the extra care needed in sometimes the worst situations. We have been with them for some time now. They are very competitive with their prices and the staff are very friendly.

This company lied to us, then when asked to review the taped conversation denied responsibility for…read moretheir employee's advice. When cancelling they penalised us financially and again lied to us. Then we cancelled car insurance and they dinged us again. It's a shame that I have to give a star, they deserve zero stars. Do not use this company. In my opinion they are liars and untrustworthy - not a trait you want when relying on them.

I have been fighting with them for an issue that they caused last year. One of their agents told me…read moreI didn't have to pay for the last 2 months since I paid a down payment when I joined. Little did I know that I DID need to pay, but for the next years insurance so I was 2 months ahead. Now I have been playing catch up, and they have been trying to take payments out without telling me the dates. I was prepared to pay the payments but I needed time as I couldn't afford 700 in one month. They have taken NO accountability for the situation THEY put me in. Once I am done with this year of insurance, I am switching. I wish I would have done more research before I got entangled with this horrible company.

If I could give more stars I would to Dawn Mengering. I have been buying insurance for over 45…read moreyears and would highly recommend her to anyone looking for a reputable & caring person to represent your insurance best interest. Dawn's knowledge and skills to work with my specific needs have been unmatched in my relationship with insurance brokers over the years. If you value great processional service, kindness and reasonable rates, Dawn at OTC is your person

I have to give a PSA (public service announcement) for Dawn at OTC. I have been a customer of OTC…read morefor 5-6 years now and have dealt with many kind employees there. But, when Dawn came aboard a few years ago-I've only been dealing with her for any and everything. She is always kind; dedicated; efficient; professional; helpful to me throughout the time that she's been there. She is a kind soul and enjoys what she does; and that translates outwards to the public. Thank you Dawn for all your kindness!

Gabriella reached out to my initial inquiry, collected my info and told me she'd have a quote, then…read moreghosted me. Emails and requests for call backs ignored. Thanks.

They were great at first Gabriella seemed to be very knowledgeable and friendly, however that…read morequickly changed over 2 months I will add that nothing that happen was Gabriella's fault it was how she handled her self and the situation. I found her to be very short. When I emailed her with a major concern she told me to read the paper instead of taking the time to try and explain it to me.. there were other remarks by her that did not sit well with me. When I was trying to get this straightened away she told me I was being aggressive witch I definitely wasn't she didn't like what I had to say I guess... I have the emails I would share option request and no where in those email was i aggressive with her. She made me feel like it wasn't her responsibility or job to help me. When I explain my frustrations with her she very short seemed annoyed. The start of this policy was great however that went down hill fairly quickly. She had no advice and was ZERO help and made multiple mistakes trying to pin it on the customer. I have recommended a few people to cheep insurance however I will not be agin. When I asked how I could talk to someone higher than her she completely ignored my request so I guess I have to change my review and views on this company

My decision to purchase home and auto insurance was based on the fact that as a Dalhousie Alumni I…read morereceived a discount off my insurance, and by purchasing house and auto insurance together, I would save an extra 5% off my car insurance. Since that time, I have been greatly questioning this decision. It seems I get a call from Meloche nearly every week. They keep calling me over and over for the same things. There have been 3 separate incidents where they continued to call and leave messages after I had already spoke with them and advised them accordingly, but for whatever reason the communications kept getting lost. Overall, I've been quite dissatisfied with Meloche's level of customer service and don't intend to renew my insurance with them once it is up.

Have been with them for 20 years or more. Used to be good when you could call Halifax directly,…read morebut now go through Quebec or someplace and the friendly Maritime service is GONE ! Wait on line forever and they seem to care very little about customers.

Excellent service. I really felt that they were in my corner. Thanks.read more