Went in with a car urgency, when most other shops could not help me immediately, Brad the…read moresupervisor from Eight 81 agreed to look into my issue although his shop was very busy. Great troubleshooting and estimates. Kept me updated the whole time. Displayed transparency, service, quality care and professionalism of the higher standard. His staff were also cordial and the service cost was reasonable in line with the issues identified. Appreciate their service and wish them success. Thanks Brad and team. Mo

I have been a customer of your shop since you first opened. Over the years, you've serviced not…read moreonly my family's personal vehicles but also several of my assigned work vehicles. I remember when an oil change included topping off all fluids, checking and inflating the tires to the proper pressure, and cleaning the windshield. Those little details were part of what made your shop stand out. At my most recent visit, I brought in my 2015 Ford F-250 diesel for an oil and fuel filter change. I understand that prices have increased over the years, but this service was over $400. While I was there, I also asked if you could remount a tractor tire onto its rim. I was told to check inside, and the person I spoke with said it wouldn't be a problem. After returning to my truck to wait, I was then told I would have to leave the wheel and tire to be mounted later. I explained that I needed it mounted so I could get back to work. I was then told there was a car that had to be finished by 10:00 a.m., so it would have to wait until after that--or I could take it to the tire shop up the road. I paid for my service and left. I went to the tire shop that was recommended, and they had the tire mounted in less than two minutes for $10. I realize times have changed, costs have increased, and businesses face different challenges today. However, higher prices should not have to come with a decline in customer service. One of the reasons I have remained a loyal customer for so many years has been the quality of service your shop has always provided. Unfortunately, this visit left me disappointed. I wanted to share this feedback because I value the relationship I've had with your business over the years and hope you'll take it into consideration.

Do you love your car? I sure do...so much that when I got her 10 years ago, I named her. Fast…read moreforward to about 2 years ago when I lived in another town, and a mysterious, intermittent something caused the check engine light to go on. Three different repair shops fixed the problem...or not...several times. Light would come back on. Cars do not pass emissions when the check engine light is on. Carly's light had been on steadily since passing emissions last year. I now live near H3 Automotive Repair in McDonough and love those guys. When I left for a judging assignment last week, I dropped Carly off and said "she needs to pass emissions." When I got home, not only had they fixed the problem, they took her to an emissions station and got that done for me, too. She's street-legal and zippier than ever. Thanks, H3 Automotive Repair!

Great guys, honest and to the point. Get an appointment and you will be good. They fix the AC of my…read morevehicle and all has been good!

Took my car here for brake service on a Saturday and picked it up on Monday due to parts needing to…read morebe ordered. Car seems to be back to normal but it's so hard to rate the service because of the rude lady helping at the counter. Not sure if it was because she doesn't like working on weekends or whatever her issue was, but her attitude was very unpleasant from the time I dropped off my vehicle and picked it up. Sucks because they were so close and I needed brakes, but I'm not comfortable spending $400 plus where I don't feel welcomed to return if other issues arise.

I ask specifically for heavy-duty breaks on my truck. I went to pick up my truck and was told…read moreheavy-duty breaks were installed. Paid and went to leave and felt the need to look up on my phone the breaks on my receipt. They installed medium duty breaks on my f-350. The manager stated "that was all that was available at the time to put on my truck". Why didn't I receive a call to confirm this change! Unacceptable on all levels. I would not recommend visiting this location at any time. Mechanics wonder why they get a bad wrap for poor service and quality, this only futhers that skepticism for me.

I was very pleased with the service I received here on my late-model Mercedes. The owner is very…read moreknowledgeable, did well to keep me well-informed as to when my parts arrived, and arranged a late afternoon appointment around my schedule that would accommodate me even if it meant he had to stay later than his normal business hours. He repaired my air conditioning unit in no time at a reasonably affordable cost, and I drove away with ice cold air blowing throughout the car once again. He is substantively knowledgeable as it pertains to foreign cars and has a obvious passion for foreign vehicles. I presume that is why he is so successful at what he does. I highly recommend his repair shop for all of your needs on your BMW, Mercedes, and other foreign vehicles. Based on my experience, you will not be disappointed. His wife who is there sometimes is as very kind and hospitable. I wish them much continued success, as they combined are a reminder that true professionalism in customer service has not yet met its demise.

I purchased a used LR4, Range Rover, and BMW 335I. These vehicles are great to drive, but…read moremaintenance can be tedious and expensive. I had no idea where to take this for maintenance, other than a dealership miles away. Then I found Chris and Griffin Import. All I can say is I'm so thankful for this business. Honest and dependable. 10/10.

Will has been my mechanic for past 20 years or so. They have always been extremley helpful and…read morehonest about any work I have needed on my vehicles. Highly recommended.

I've had several vehicle repairs done on my 2007 Honda CRV at the Auto Medics of McDonough, and…read morealways felt like I was given a decent price, sometimes done for much less than competitor prices. For instance, brake rotors and pads, air conditioner compressor, alternator, and the oil changed. As well as renting a U-Haul truck at the same location. Each time I felt I was treated fairly, and was happy to see that the owner stands behind his work and never hesitated to check something else for me free of charge.

Absolutely terrible experience. I showed up right when they opened and was the second customer…read morethere. I parked directly in front, clearly visible, expecting at least basic acknowledgment. Instead, one of the technicians rolled display tires right in front of my car like I didn't even exist--no greeting, no eye contact, nothing. Just completely ignored. I stood there for about 15 minutes while they casually went about their business. Then another customer pulls up, walks inside, speaks to that same technician, and suddenly he's right back outside grabbing a jack and immediately servicing that vehicle. So let me get this straight--you ignore the customer who's been standing there waiting, but jump straight to the next guy who walks in? That tells me everything I need to know about how this place operates. This wasn't about being busy. This was blatant disregard and zero respect for customers. I left, and I won't be back. If you value your time and expect even the most basic level of customer service, go somewhere else. There are plenty of professional shops out there--this is not one of them. Would give zero stars if that were an option.

Had a lift kit and tires installed on my 2023 Nissan frontier I was very impressed with the quality…read moreof work that was done l will definitely be giving them my business my truck looks great!!

$3500 for two converters one of them went bad at 15,000 miles He charged me additional $550 for him…read moreto replace it one of the pipes have a hole in the side of it, and the muffler tailpipe is loose and the welding job looks like a rookie did it .... I expect better service than this. I will never go back here.

Amazing service spoke with Kelly she assured me they would take care of my car and my daughter…read moregoing in my place very reasonable and my car is quiet tysm.

Came in with a flat tire and Blue was a great help and got me in and out in a timely fashionread more

Stopped in at this Mavis after picking up a rental vehicle with tire pressures all over the place…read more I appreciate the free air machines they have at Mavis shops. They are easy to use and get the job done. Also great the machine is available 24/7.