I have been a customer of your shop since you first opened. Over the years, you've serviced not…read moreonly my family's personal vehicles but also several of my assigned work vehicles. I remember when an oil change included topping off all fluids, checking and inflating the tires to the proper pressure, and cleaning the windshield. Those little details were part of what made your shop stand out. At my most recent visit, I brought in my 2015 Ford F-250 diesel for an oil and fuel filter change. I understand that prices have increased over the years, but this service was over $400. While I was there, I also asked if you could remount a tractor tire onto its rim. I was told to check inside, and the person I spoke with said it wouldn't be a problem. After returning to my truck to wait, I was then told I would have to leave the wheel and tire to be mounted later. I explained that I needed it mounted so I could get back to work. I was then told there was a car that had to be finished by 10:00 a.m., so it would have to wait until after that--or I could take it to the tire shop up the road. I paid for my service and left. I went to the tire shop that was recommended, and they had the tire mounted in less than two minutes for $10. I realize times have changed, costs have increased, and businesses face different challenges today. However, higher prices should not have to come with a decline in customer service. One of the reasons I have remained a loyal customer for so many years has been the quality of service your shop has always provided. Unfortunately, this visit left me disappointed. I wanted to share this feedback because I value the relationship I've had with your business over the years and hope you'll take it into consideration.

Went in with a car urgency, when most other shops could not help me immediately, Brad the…read moresupervisor from Eight 81 agreed to look into my issue although his shop was very busy. Great troubleshooting and estimates. Kept me updated the whole time. Displayed transparency, service, quality care and professionalism of the higher standard. His staff were also cordial and the service cost was reasonable in line with the issues identified. Appreciate their service and wish them success. Thanks Brad and team. Mo

I got in to a minor accident and needed to get 3 quotes. I decided to go with Alpha since their…read morequote were more in line with the cost of the replacement mirror and labor, compared to the quotes that were half the cost of their quote. I tried to work with the owner of the company that I got in the accident with and Alpha and they could would work out the payment arrangement. Big mistake. I visited Alpha for the initial quote which I received. They were going to order the part and let me know when I arrived. I went back about a month later. They looked in the system, said that there was note and he said he would have to call me back. So I left. Another month went by and I did the same thing and left with the same result. My guess and its just that, the owner of the company that cause the accident and Alpha got together and decided not to work with me. I don't know. Only my mirror was damaged after a work truck crossed into my lane and decided not to stop. I filed a police report and I should have just called a lawyer. Lesson learned. Thanks for nothing Alpha. Too much time passed and now will have to replace my own mirror and I accept my mistakes for not stay on both companies.

Service was amazing!! They showed me things I needed and repairs were done to the upmost…read moreprecision!!! Thanks alpha Auto!!! James and Dave were awesome at the front desk!! Great customer service!!!

I can't say enough great things about this place. They do so much more than oil changes. They've…read morebeen taking care of all my vehicles for years. The staff are friendly and the service manager is always upfront and honest about pricing and any difficulties they may encounter while servicing a vehicle. I had an AC issue that ultimately required two return trips to get it right. Ultimately, they had to replace parts with genuine only (which costs more). I asked how much I owed and they thanked me for being a customer and apologized it took two return trips and didn't charge me the difference. I'm a customer for life as long as they keep running this place so well.

I only gave them one star because I had to so I could give my review. If you have to have anything…read moredone more than a oil change,This place is NOT the place to go to at all! They are NOT trustworthy!!

I highly recommend Southeast Automotive in McDonough! They do great work and are very up front…read moreabout all work to be done and the cost. You can trust them to do a great job on your car. I would not go anywhere else! Thanks, Southeast Automotive!

Fast, reliable and great customer service. Provided an accurate eta and got the job halfway done…read morebefore u could walk outside.

I had to leave a review because the service was outstanding. From the moment I pulled in, the…read moretechnician was friendly, respectful, and took the time to explain everything they were doing. They checked my lights, inspected the cabin air filter, and performed several other routine checks to make sure everything was in good shape. The entire visit only took about 15-20 minutes. I usually take my car to the dealership for oil changes, and I'm rarely out of there in less than two and a half hours. The business was clean, the staff was professional, and everyone I interacted with was genuinely kind. They also offer a military discount, which means a lot to our family. I'll definitely be returning for future service, and I highly recommend them to anyone looking for a fast, professional, and hassle-free oil change.

Quick, thorough service and no pressure to get the other recommended maintenance done. Will be back…read morewhen my regular mechanic is booked up and I'm in a pinch.

Do you love your car? I sure do...so much that when I got her 10 years ago, I named her. Fast…read moreforward to about 2 years ago when I lived in another town, and a mysterious, intermittent something caused the check engine light to go on. Three different repair shops fixed the problem...or not...several times. Light would come back on. Cars do not pass emissions when the check engine light is on. Carly's light had been on steadily since passing emissions last year. I now live near H3 Automotive Repair in McDonough and love those guys. When I left for a judging assignment last week, I dropped Carly off and said "she needs to pass emissions." When I got home, not only had they fixed the problem, they took her to an emissions station and got that done for me, too. She's street-legal and zippier than ever. Thanks, H3 Automotive Repair!

Great guys, honest and to the point. Get an appointment and you will be good. They fix the AC of my…read morevehicle and all has been good!

I normally perform all my auto maintenance myself... but two months ago I was in a hurry and stop…read moreby Auto Quick McDonough for a quick oil change before my long drive to Tampa. I choose their Diamond service to make sure all my levels were ok for the long drive ahead. Today I started to change my oil and noticed a tool stuck in the panel next to the oil filter and it was the clip removing tool that removes the panel to access the oil filter. The panel clip was broken also. And the oil filter was a no name generic brand while I paid for a name brand filter included in the Diamond service. Auto Quick McDonough is quick to take your money and quick to preform shoddy work your vehicle and charge an outrageous price... Diamond oil change service $55.00 out the door for what? I have come learn that quick doesn't mean quality as the old adage goes... (their) haste makes (my) waste! = /

I am so thankful for this shop. The new management is superb and so is the customer service.read more

Excellent customer service. Only place on southside I recommend for oil changes. They make you feel…read morewelcome and appreciated which is much different from other places.

This is a wonderful trust-worthy, customer-focused shop! I had an urgent mechanical situation while…read moretraveling, and they got me up and running quickly. Excellent service!

Waited in line for 20 mins and they only have one person working the reception. I just wanted the…read moretires rotated. They don't take appointments for this. However they sure will try to get you to replace your windshield wipers or do anything to charge you. I was promised I would be done by six. Still sitting and still waiting with my car in the parking lot as the winter sun sets behind the trees. Two starts because they are friendly but that is it.

Doesn't help to make an appointment. Arrived at 10:20 for 10:30 appt, it's 11:02am and car still…read moresitting in lot. Will update if my car ever gets taken in. Update: taken into bay at 11:06am.