Really wonder if the pharmacist understands Part D billing. I got charged a pretty high price for…read moresomething my mail order pharmacist gives me free including shipping. I understand a small surcharge but I didn't get what I expected. I use the AARP Part D plan so everything should have been clear. Maybe we should all check how Part D works this year. They had my records, so that was not the problem.

This place is AMAZING! It is shocking just how much I had gotten used to the rude, rushed,…read moreinattentive service from the chain pharmacies. This place was such a breath of fresh air. The pharmacist was not only attentive and helpful, he even showed me a in-house plastic pill divider they offer! If this wasn't enough, he also informed me that they deliver, for free, to my home. Which is fantastic because I had not been into a store until this pharmacy for many months due to covid, and I am much more comfortable with delivery right now. They were stocked with nice masks and alcohol pads and hand sanitizer as well, and even had free coffee and seats while you wait. This is how pharmacies should be I have found my home

Absolutely disappointing with the pharmacy. Worst experience ever highly don't recommend going…read morethere.. if you get the fat girl please leave she is super unhelpful especially since I just got out of surgery. I will be going elsewhere

The elderly foreign pharmacist has no empathy or compassion. He needs to retire. What a joke. He…read moreclosed early and would not fill a needed prescription at 7:59 PM. You can hardly understand them with that thick accent. Totally a jerk. He is not a professional.

Clean, wide open store with a great selection of garden plants and supplies. They also have a great…read moreselection of cactus and succulents. The location is convenient and there is plenty of parking.

They called me at 6:20 am after I worked a night shift totally unprofessional. Worst Customer…read moreService ever. They loss a Customer with the service I received. Save your time shop some where else.They ruined my morning on my daughter's Prom Day. For a purchase I made three weeks in advance online no follow-up until the day of which resulted in me driving 80 miles to refund the purchase and re purchase at Meijer, where I should have went in the first place.

Terrible pharmacy. Screwed up my provider info in their computer so badly, I had to get my doctor…read moreto reissue my prescription to Walgreens. They only know how to take your number so CVS can spam you with refill reminders this pharmacy won't fill.

Horrible pharmacy service. Refuse to fill a prescription that I last had filled on November 21st…read more It was due to be refilled on December 21st but they refused to fill it and would not tell me why and hung up on me twice.A horrendous store. They treat customers anyway they want. They might have a surprise coming for them

The prescriptions are usually ready when they say Most the…read morestaff is nice and helpful Just wish they had a drive tbru

We have been going to Pontiac Trail Pharmacy for many years now. This is the perfect pharmacy from…read moreCarl the pharmacist who is the smartest and friendliest man to the great team working there Danielle and Robin just to name a few. Great team. Wonderful Personal service every time. We drive an hour both ways to go there. I hope they never leave their dedicated customer base.

Everything! They deliver without any argument, unlike other local pharmacies, they are prompt,…read moreefficient, and very friendly as well. My only regret using them is that it took me years to switch!

I am posting this in hopes that corporate sees it .This is a rundown store and needs to be cleaned…read moreand renovated. I am giving it two stars since the pharmacy tech was very friendly and helpful it's not their fault that they have a rundown store. The employees here are friendly and nice so stars for that . I don't want to see this business fail , but it needs some more attention .

The pharmacy staff provided excellent service. They went above and beyond to ensure that I received…read morethe best price for my products. Along with their determination to deliver me the fairest price, they were also communicative which helped me understand when my products would be available. Considering most places are short staffed, they did not let this negatively impact their performance. I highly recommend this location considering it offers wonderful customer service and a short waiting time! Thank you.

Horrible experience. Sent me across town to pick up a script, said it wasnt ready , then told me it…read morewas but instead of $34, they had a price of $351. Don't go here unless you are looking for stress!

To whom this may concern, i often get my moms prescription from this pharmacy. The technicians are…read moreamazing and helpful! But, whenever i get my paperwork it's always either crumpled or folded in a weird way. Just fold the papers like a normal person. Thank you!

When a pharmacy tries to push vaccines and rolls out of long list of ailments I could possibly get…read moreif I don't get jabbed Don't CVS make enough money without pushing vaccines?

Pharmacy tech named Sandra is very very rude. She gets smart with customers, she hangs up on…read morecustomers and she doesn't know how to talk to customers. I've never had anyone that I dealt with at this location be so mean and rude. I'm going to write a letter to Cvs, I'm taking it to the top. You guys don't need representation from your pharmacy tech that are rude. This is the Novi Rd. location off 9mile. I will never patronize this location ever again.