I am leaving blue prints tomrrow and my experience there has been life changing, I have faith that…read morethe d b t skills will save my life

While receiving therapy for Alcohol Recovery at the Lancaster Blueprints location, my son told his…read moretherapist that he had slipped and drank. He was immediately discharged from the program because he did not agree to go back on disability. How is this helpful to a recovering addict? Isn't the point of therapy to help the patient when they need help? Admitting that he drank was a huge step for him.

I want to thank everyone for a wonderful afternoon. Everyone there is so supportive and caring. She…read morereally enjoyed her 90th birthday, With all of you. We feel so blessed to have such a wonderful place. Thank you!

My Mom moved into Juniper last September. She passed away on June 4th of this year. This is one of…read morethe saddest times of my life with losing her. But I wanted to send a wonderful review of the staff and facility. My Mom was no longer able to live by herself in her home because of declining mobility. It was a difficult decision to persuade her to move to assisted living, but she knew she had no choice. We picked Juniper because it's so close to our home and the staff seemed very caring and helpful. Her first week was difficult. She spent a lot of time in her room. We encouraged her to get involved in activities along with the staff and she did. Now when we called her she wasn't in her room. She was bowling, playing bingo or doing another activity. The staff really got her involved. She made a lot of friends. The nursing staff was very caring. They took care of her medications and all of her other needs. I can't thank them enough for the love and caring they showed my Mom. These ladies loved my Mom and would do anything for her. I can say that I would recommend this facility to anybody looking for a safe place to place their loved one. I miss everybody there. They made my wife and I along with our children and grandchildren feel welcome.

The agency has been caring for my loved one for about 6 weeks. The staff provides 24/7 care. The…read morestaff is very kind and friendly. The office provides a weekly schedule and adheres to it. They assist with housekeeping and meals along with personal care.

Do Not Recommend! Horrible Scheduling! Office people that Hang Up On You! Almost Never on time. My…read moregrandmother can not get my grandfather out of bed and showered in the morning. They have been inconsistently sending people when and when not scheduled. Then out of the blue Cancelled their service and left them Stranded.

I have the privilege of working at this beautiful community everyday, our residents are truly "…read moreliving " every minute of each and every day. To be a part of Paramount is to watch the residents admit and excel in their daily living. A non medical look and feel, it is te most affordable community in the area and beyond and our residents are able to age in place. So as their needs increase we move forward with them, skilled nursing care isn't a move that your loved one will have to make. I am thrilled to be a part of a great work family and enjoy watching our community grow every day! This is a must see community if you're searching for your loved one

When my family and I were looking into assisted living communities for our sister, we were…read moreoverwhelmed by the choices and associated costs and amenities available. But when we toured Paramount Senior Living and met with Starla Press, Director of Admissions and Marketing, we were immediately impressed. Starla spent an enormous amount of time patiently answering our questions and asked many, many questions about our sister and her specific needs. Then she went to the hospital the very next day to meet with our sister and talk with her directly. It was so very clear that Starla was interested in making this work for us and our sister - more than any other community that we met with!! So what makes Paramount Assisted Living so special and superior over other similar communities? It's the people. From Starla - to Olivia Perry, LPN, Resident Care Manager - to Shiryl Stanley in accounting... everyone who works there puts the patient and their family first. When I call to ask a question or discuss my sister's care, they go above and beyond to help. They also know who I am and more importantly, who my sister is and how she is doing. This is a beautiful community and my sister raves about the food!!! She looks forward to all of her meals in the dining room and rates then 5-star. My sister went from a picky, non-eater to actually starting to gain a pound! Thank you, Paramount Senior Living, for taking such good care of my sister and caring about your patients and lovely community.

This is a difficult review to write. Some aspects of care for OL were phenomenal and we were very…read morehappy, other considerations not so much. I'm going to base my star rating on CARE GIVEN and not the other aspects although they will be mentioned. I've never had to explore nursing home options before, and unfortunately like many, when it was needed it was at the time of need so we were ill prepared. I selected this nursing home based on a visit I had years ago and thought the residents were happy and well cared for. I enlisted the help of an elderly solutions "broker" I found online thru google, who was the foot in the door, although I don't know if that was necessary. Like many, I heard horror stories about nursing homes, and have been in several that were subpar visiting relatives over the years. It's believed that many will force you to sign over your house and assets. Surprisingly at OL that is not the case. In fact, they don't ask anything financial. They operate on a base rate and a $310/per month upcharge for every level of care needed. A level of care is based on every 30 minutes a day they tend to you, this is evaluated every month for accuracy so you could be paying a higher level one month and lower the next. Please note that the prices I'm providing here are based on a single room, single occupancy, non-dementia care. Memory care has a different set of pricing, and other style rooms, suites, efficiencies are available. The base rate was $4300/month + each tier of care. The nonrefundable entry fee is equal to one month. They operate on a month-to-month basis. Again, they ask no financial information. My dad lived out the last two months of his life at their Landisville facility and overall, we were very pleased with his care. The pros, aside from the pricing structure is the place is gorgeous, well kept, and the residents and staff seem happy. Residents are dressed and involved. There's a variety of activities every day, as well as outings. Transportation, move in assistance, medication management, all meals and activities, housekeeping, furnished room (if you choose), cable tv, basic supplies such as toilet paper, linens and laundry service are all included at the base level. Kara, who was our initial contact, was very friendly, and it felt like she had our dad's best interest at heart. She really knows how to "sell" their lifestyle, although some of her information was inaccurate. She promises the sun and the moon, however, either by miscommunication or staffing issues, not everything she promised was delivered. Some key furniture pieces that were promised upon check in were missing, but rectified. We were told 181 channels, however my dad complained that some required an additional payment, and channel offerings seemed to change every day. One day a channel would be free, the next it wasn't. We were told a landline phone with his own extension was included, which was a highlight for us given his difficulty in using a cell phone, only to discover we would need to have someone install the line, pay a monthly fee, and purchase a phone. A thorough nursing assessment was also promised when he arrived, but not done till later in the day when I mentioned it. Small things like that were all addressed both worth mentioning. Some things we can't overlook; dad was proud of his military service, and they have a veteran's wall complete with a picture/nameplate. I provided his picture a few days before he moved there, however by the time he passed - two months later it still wasn't hung. I had contacted the activity director on this several times prior. It was heartbreaking to see my dad look for it every day as he passed the wall on the way to meals, knowing he should be up there and wasn't. There was also an issue with obtaining a wheelchair thru insurance, which was a result of something as trivial as the provider needing an insurance number, which they had and never provided them, which once we got involved was addressed. As my brother put it there was a little more "hand holding" on some matters than we expected, however at the time of his passing I thought we worked out a lot of the kinks. What also was disappointing was that we & dad had grown to like the staff a lot, and since we were very hands on as a family communicated with them on the daily. However, when he passed no one reached out, sent a card, or acknowledged his death. The day he passed at the hospital I cleaned out his room, and a few staff came forward to offer their condolences but not key players, which was sad. The care he was given however was very good. They were attentive to his needs and treated him well. His room was spacious, newly renovated, and comfortable. PT & OT therapists work out of that building so getting his therapy needs met was easy. Communication was daily between us and key employees. He was clean, dressed, and tended to daily. Coming here probably gave us more time with him. He is dearly misssed.

My Great-Uncle has been living at Oak Leaf Manor (Landisville) for about a year…read more I have visited him at least twice a week since he has been there, so I am very familiar with Oak Leaf. The grounds are beautifully landscaped and well maintained. There is plenty of outside seating including two gazebo's. There is also an outside picnic area and nice walkways for the residents. The interior is wonderfully decorated for whatever season it happens to be. There is also a water fountain inside that is quite nice so sit around and relax. The dining room is nicely laid out and the food is good. The residents rooms are spacious and clean. The staff at Oak Leaf Manor is very friendly and caring. If any problems arise, the staff do their best to accommodate you as quickly as possible. There are a lot of activities for the residents, including BINGO, a theater room, scenic bus rides, crafts, and veterans activities. Overall Oak Leaf Manor has a very comfortable friendly atmosphere. If you are looking for a home for a loved one who can no longer live alone, I highly recommend Oak Leaf Manor.

Just wanted to give Dr. Terefenko and his staff kudos for their help! The entire office was…read morefriendly and very accommodating in helping my son with his knee injury! Special shout out to Aubrie for going the extra mile after hours getting our files ready to transfer and pushing for quick appointments for scans and results! Unfortunately we've had a good amount of experience with issues like this and I'd say Dr. T is the best knee doc in town! I would recommend these guys to anyone having knee issues in the Reading area.

If I could have given them ZERO stars I would have. They over billed me and when I tried to…read morestraighten it out with Aubrey, she cut me off and spoke to me like I was 5. When I asked her to stop she got worse. So I hung up. The doctor is good at what he does but his staff, except Casandra, are rude, short tempered with explanations and down right difficult to speak with. I had problems EVERY SINGLE TIME I called the office. Try another surgeon if you don't want to be tormented to death.

1. Lebanan VA patient advocates, while initially seem nice, do nothing to solve your problems. I've…read morehad to call the white house hotline several times to get them to do the job. This last time i called the patient advocate office 16x with no resolution! 2. Lebanon VA prosthetics office definitely doesn't work for the patient at all! Applied for a ramp to access my home giving full details. The 1st time was denied. I appealed and was approved. A ramp specialist did an estimate and gave it to the Lebanon VA. Never heard anything back. Tried to call (14 March 2026) and discuss with no viable response from (sounded like from rep) Stef, chief of prosthetics. Called wh hotline (7 May 2026). Received call 14 May 2026, from what sounded like pronounced Stef Morland, from prosthetics. She said a letter would be sent (it's only 7 mos late) ramp denied because not enough space available. I told her there is space available. She became very kurt and would not discuss further and could appeal the decision. Why is it so hard for deserving veterans to be denied the help they need to access their home???

I had an appointment this morning,not seeing my email to after wards,that my video appointment was…read morecancelled,I guess I was expecting a phone call.

It's been a week-and-a-half and things are going much better at Country Meadows than they were in…read moreanother facility. Sue and Chastity were fantastic in helping with my parents' transition and in showing my wife and I how a professional facility can ease our burden and provide excellent care without us having to hover or hound them. CM is on top of Mom and Dad's care in Connections (Memory Care) and has already been successful in using various methods to accomplish a task (like getting a resident to bathe). The staff is friendly and highly competent. We're thrilled and expect that it's not just the honeymoon period--it's the way they operate.

We feel very blessed to have Mom at Country Meadows. All of the staff in every department is superb…read moreboth in competency and in personality. They take excellent care of her and always make her feel cared for. The food is excellent, nursing and personal care exceptional, transportation and recreation fantastic. Highly recommend.