Service is the worst food is good Ambiance is good i have been here waiting for 30 min read more

This could easily be the worst KFC in the United States. Food was lukewarm, greasy and possibly cooked twice Employees would rather talk to each other and their friends then give proper service to the customers on site Floor was slick and greasy had a smell of old dirt Pass this place up read more

This KFC is just begging to be shut down, every time I come here they are rude as hell. They seriously have an attitude problem but I think this last time I went is definitely my last time going, I pulled into the drive through and the conversation went a little something like this: them: "give me one minute please" me: "okay, take your time!" Them: "how can I help you?" Me: "yes I would like-" them: *cutting me off* "uh you're gonna have to speak up, what the hell would you really like"? The attitude this time was astounding. I will not be going back; if you want to eat somewhere with McDonalds attitude and chick-fil-a prices go ahead but, if I wanted a side of attitude and rudeness with my food I'll just head to McDonald's because it's cheaper. read more

Super slow doesn't seem like they know what they are doing kept telling me to hold on for 15 mins an there's 8 cars waiting in drive thru smh quality an improvement much needed read more

The food was good just no, utensils or napkins in the bag. The chicken sandwich was hot and delicious though, and the people were nice. They just like they were kind of in a hurry, which probably explains why there was no napkins or utensils. read more

how is the meal of the week gonna be chicken livers and they have none? just to lazy to make some is what it was it was TWO HOURS before closing! read more

The food was horrible!!!! Placed a order for the original chicken sandwich with fries and a order for the sliders with fries. The chicken taste like it sat there all day long and had the texture of raw hide! After a long day in a medical facility then receiving this was a disappointment to say the least! KFC on Cumberland Rd, Bluefield WV. read more

Food bad. Don't freaking eat here. It was like way to greasy. Wouldn't recommend if you have diabetes.

Stale fries and chicken. It was nasty would never plan on going back. The after taste makes me genuinely sick

Excellent food for amount paid very clean and employees are very respectful would recommend eating dinner here

never once have ate here without being sick , got food poisoning and relatives have as well.. service is awful too

So, i ordered online just a few minutes ago and went to pick it up. Waited 20 mins at the window, they threw the food at me and didn't even give me my drinks. I got home opened my food everything was correct but to my understanding they are kinda rude. read more

Good location , very close to major roadways . This location is usually fairly quick on the drive through . The buffet left much to be desired , it just doesn't seem fresh . I will say that every time I have dined in I was pleased to see staff temping the food on the buffet , to ensure safety, which is always reassuring. The majority of the employees are quite friendly , and helpful . This location has inconsistent sweetened tea . Sometimes great sometimes not great . Location and efficiency are huge parts of my reviews , they rank well in this area . Appetizing buffet dining in and consistency of food quality cost them two stars . read more

The buffet was disgusting. ..only thing worth wating was the chicken snd the pudding...greenbeans were mush...gravy as sat there so long it has a skim top... I have eaten at KFC buffet before and they were excellent I would never step foot in the store again read more

If you order a family bucket of chicken type meal its all good - food is generally ok. However, go in for the buffet and Garvey is generally dripping down the side and there is nothing but thighs and wings of original chicken - the most irritating thing of all is you have to request macaroni and cheese it can't be on the bar for some reason. Since the price is cheap and there is no competition other than tutors and dq down the road I give it 3 starts. read more

First off when you walk up to the register your feet are sticking to the floor... my chicken strips were hard and tasted old and my drink I got tasted more like water than soda my dads chicken was under cooked and we both got sick after we left read more

This KFC is one of the best around Bluefield! They're always super friendly and move very quickly rather you're in the drive thru or the lobby. Awesome management willing to work with you! read more

Service is excellent about 75% of the time, which I guess deserves 3 stars. I'll bump it up to 4 stars just because the food is good. This place was actually my first job, for 2 days...lol The fast food business is not for everyone that's for sure. read more

Ok so we go there on a week night hoping for better food. Once again everything was dried out, there were four pieces of chicken on the buffet, the desserts were un recognizable, the mashed potatoes crunched when i tried to stir them. The gravy had huge lumps of dark something in it. The tea urns were empty, but there were 5 people standing behind the counter, literally doing nothing. read more

no buffet, signs lied. 6 miles off interstate wasted time and expectations!!! very hangry

Horrible. Those girls that work there don't even try to act like they have a clue where they are much less how to operate a cash register. And I'm not being harsh like it may be their first day--they don't even listen to you order without going "........whaaaat?" And then calling to the back "....ummm do we have _____" Really. There are pictures of it on the menu. It's not that hard. Management is always leaning on a wall, staring out the window, mouth breathing. And because of all of this the food is low quality in how it is prepared and how it is presented. Cold. Old. Gross. read more