Food is always old, dry and seems to be reheated too much! I don't know how they stay open! Wish I could get food delivered from the Spring Hill, TN KFC, they couldn't possibly be any worse!!! read more

This is the greatest restaurant I've ever been in it's always so clean. Everybody is friendly and I adore the managers and they are the kindest sweetest people I've ever met everybody in this restaurant is the sweetest and thank you for such a wonderful experience. And they have a lot of patience too, and I really appreciate that. read more

Terrible service. No one at the counter. No employee acknowledged people at the counter.

Employees are always fighting, the food is terrible, and the service is extremely slow. Don't try to order through DoorDash or Uber Eats because they claim they never get your order, or the driver ends up waiting for over 30 minutes. Also, the place is absolutely filthy inside. I am surprised this place is still open; it needs to be closed down immediately. Also, they always leave the phone off the hook. read more

Ordered carry out. It was soggy, no crust, absolutely pitiful. Whoever owns this franchise better get off their a__and correct the issues. I saw the problem but cannot repeat it over the net. read more

KFC was once a good place to go for fried chicken. It was always crispy, tender, tasty, and they had great sides. Sadly, this is no longer true. We rarely eat fried foods, but sometimes, fried chicken sounds really good. We decided to get some Kentucky Fried Chicken. What a huge mistake that turned out to be. The chicken was horrible - overcooked, incredibly greasy, and tasted like it had been refried. All we could taste was the grease. The cole slaw was really dry, so I ended up having to put some dressing on it to make it edible. The bottom of the container was dry, so that told me someone did not follow instructions at KFC. There should have been a little excess dressing at the bottom - even if only a drop or two. I ordered the 'famous' bowl - this needs to be renamed, really, it does. If it looked like the picture, it would have been good. I know, food never looks like the picture - so sad. The bowl I received did have cheese, potatoes, corn, and chicken, just like the picture. That is where any resemblance ends. The chicken was so dry, it was almost inedible. The corn seemed like it had been cooking for a solid twenty-four hours. Okay, the potatoes were decent and the cheese was good. Cheese makes everything better, right? Nope, not in this case. I bought a dozen of the chocolate chip cookies - they looked good in the picture and my husband loves cookies. I know, pictures of food ... Reality was so sad. They were these little cookies that obviously came off of an assembly line, lovingly wrapped in individual plastic wrappers, and dumped in a box with a thousand other little clones. At least some other fast-food places bake them on the premises (okay, from pre-made dough, but at least they look like real cookies). We have now removed KFC from our list of places to eat. Not sure if it is just this local one, but do not want to spend a bunch of money to get the same miserable food at another location. Sigh ... read more

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The new secrecy recipe fries are amazing. Chicken still is sub par But I'm a spicy chicken guy. read more

The cashier was so rude it was 5 of us and we all asked for kfc sauce she only gave us 4 we went to go get more when we asked for more she said don't you thing we gave you enough and we said we all asked for sauce and you only gave us 4 so please do not go here it is just a waste of time cause the food was cold to read more

Alright where do I begin... well first of all I made this Yelp account solely to write this F'n review so there's that... I was having a pretty good day today, sun is out, birds are singing but then my tummy started growling, so I did F it, KFC, right ? Easy choice... Got there ordered the Nashville hot chicken tenders or whatever the F they are.. well first thing I noticed after driving away and about to eat the was my hands soaking wet, my shirt ruined and the lid half off my food... this wasn't even Nashville hot sauce .. it was like the spices and oil/grease was totally separated.. chunky on one side and a F'n swimming pool on the other... ate one and half pieces and threw it out the car before I almost vomited... I wouldn't feed this to a starving orphan... has to be my last time returning to a kfc... rather eat dog sh1t next time read more

KFC - This is apparently a fresh Nashville hot chicken tender meal - Fast Food Near Me - Columbia, Tennessee

I ordered food from KFC and I overheard detectives compton and devant say that they're going to put some kind of serum in my food and they been doing it for over a year And all it does is make me nauseous and not want to eat out no more and I'm wondering why these restaurants are allowing them to tamper with somebody's food isn't that illegal read more

Placed my order and went to the restroom upon entering a gentleman walks out of the stall and precedes to the sink where he starts popping pimples. Never washed his hands and returned to work after leaving the restroom. I placed my order and lo and behold who was making my food, the gentleman that didn't wash his hands so I canceled my order and walked out!!!! When I canceled my order with the cashier she asked who and I said the gentleman wearing the name tag with Deez nuts!!!! I'm all for fun and games, but when I can't refer to you by your name that already tells me you're doing something wrong!what kind of organization allows somebody to wear a nametag like that...take my chances getting body slammed over a chicken sandwich at a restaurant like Popeyes before I eat a chicken sandwich made by somebody who won't wash their hands!!!! read more

This location is awful!!! We ordered two 6 piece Beyond combos. 1 with Nashville Hot, 1 Buffalo. We wanted ranch and finger licking sauce. We got a 5 piece Nashville Hot, a 6 piece plain, and no sauce. They didn't get a single thing right. How do you mess up 3 times in 1 order? It's not that hard of a job. read more

After their incessant advertising campaign on all forms of media, I reluctantly caved and decided to try KFC's new Georgia Gold Chicken Tenders. Boy, little did I know what a treat I had in store for me. The chicken was perfectly cooked, not too crispy yet not too soft. The sauce, a perfect blend of tangy and sweet, is generously applied to the tenders, leaving a nice floor of sauce under the rest of the food. After finishing the tenders, I spied the biscuit tucked neatly in the corner of the reusable plastic container in which they served my togo order. I eagerly sopped the remaining sauce up with said biscuit, enjoying a nice tangy punch attached to the delicate flakiness of their flagship biscuit. All in all, I highly recommend. read more

I went through the drive-through. BAD MISTAKE! If you saw Joe Pesci in Lethal Weapon, then you know they f%#k you when you go through the drive-through. So I ordered an 8 piece meal with slaw and mac&cheese for sides. When I received it through the window, I repeated the order for confirmation. Ke'shon, looked me in the eye and confirmed it. LIAR,LIAR! What I received was mashed potatoes and green beans. NO SLAW. Learned my lesson. Go inside and check the order myself. If they care at all, I'm not feeling it. read more

One of the most disappointing, embarrassing & unbelievable eating experiences in my life! I am visiting family in TN from OH. We went here today to grab a bite at the buffet. "The store is clean & laid out nicely" I commented to my family as we walked in. As we waited along with 3 people in front of us for service, the lady ahead of us walked out as she was tired of waiting. So I went up to the counter & asked a woman working that had her back to us, "Miss, excuse me." No answer. I repeat myself (knowing she can good well hear me but ignored me the 1st time.) Miss, excuse me, we need someone to take out order. Do you know who can help us please? She whips her head around & then the attitude started! She was yelling at us how busy she was & she would get to us "when she could." I told her then all she had to do was acknowledge us & say it will be just a moment. Not let us stand there for 10 minutes not knowing if/when someone is taking out order. How she acted was uncalled for. The way she talked to me & what she said was horrific. I told her she shouldn't have a job there. I also asked her name. She wouldn't tell me. Her response was, "IT'S ON THE RECEIPT!!!" Nasty as can be. If I was that manager (which was right there listening to the whole conversation but more worried about getting her drive thru orders out), I would have fired her on the spot! Customer service is what I pay for, along with the food & if you can't find someone to smile & be courteous then don't hire them. This was clearly not the first time she had acted this way. Later after we left, I called the store to find out who the owner is. I talked to Tonya, the GM. She was very pleasant & apologetic. "Bertany" no longer works there. You will now enjoy their delicious buffet with a smile (I hope!) read more

Great food and great service most of the time. Other times the stadd have attitudes and seem angry about their jobs. I get having rough days but you dont take it out on the customers. The food even with the bad attitudes cone out crispy and yummy. I think the staff team jusy needs a pick me up. Its been a rough year and has most people stressed. I will return with higher expectations hoping to have a happier staff! The staff is what makes the experince great or bad read more

I went to this location several times and they finally got it right the food was exceptionally good the place was spotless great service friendly staff I didn't have to complain about tough chicken or not enough chicken or anything it was perfect can't wait to go again. read more

Abslutely the worst experience I ever had. I asked the girl working the buffet if they had any extra crispy chicken coming out and she replied they may hv with a huge attitude. She then proceeded to say that she wasn't doing something and wasn't about to stop in the middle just to help me and that she only had 2 hands. Rudest customer service I ever had. Can not believe she represents your company!!! I recommend no one go there!!!!! read more

Went through drive thru ordered 8 pc chicken, potato wedges and cold slaw. Got 4 thighs, 3 wings, 1 leg and 0 breasts, How incompetent can you be! If there was a way to give 0 stars I would have. read more

I frequent KFC & love the $5 fill ups. Please always keep this KFC. The service at this store was very fast & very friendly. I was working in the area & stopped for lunch. Very clean as well which all this tells me they must have some good management. Not many people do reviews for fast food but I bet most people do fast food for lunch & people should know this is a good stop. read more

Every time I go here is just a let down! Food is never fresh, they tell me every time they are out of liver! They play and joke around like kids. Handed my my atm card back broken. I have given this place so many chances. Never again will i waste money at this sorry restaurant! read more

Best service. Everyone was so kind that works there. It is a really nicely remodeled KFC. I would add real bananas to the banana pudding as it is kind of yucky just being banana flavored pudding. Aside from that the buffet was clean and the food was not over cooked. read more

Only a one beause there's no option for zero. This place cannot even give you a receipt. I've been waiting for 13 minutes for the incompetent manager to get her act together to get my receipt. Whole place is incompetent. Wouldn't have been surprised if they charged me 100.93 instead of 10.93. read more

Stood in line for 10 minutes waiting for someone to take our order for 3 buffets. Simple order. Not very busy at the time as we were the only ones waiting to order. They knew we were there because several employees looked at us but never even acknowledged we were paying customers. Guess they didn't want our business. We walked out and went somewhere else! Also, there was cooked chicken just laying in the floor..takes all of about a second to pick that up but they can't do that either. Leaving the 1 star only because I have to. read more

But I am PISSED. I love the Nashville Hot Wings. My husband went tonight to get me an order because I was not eating what they were having here at home. So he comes back with TENDERS & Regular wings. He was upset because he said the woman even repeated his order to him. And so he got home and it was not what he ordered. So he went back and told them about it. At this point he is getting pretty upset. He gets home and again no Wings. The got the Nashville Hot right but again it was Tenders. I do not like Tenders. So he is again on his way back up there at this point is really mad. This is not the first time they have messed up our orders. In this past 2 weeks they have now messed up 4 times in 2 weeks. I called once. Not upset, just letting them know that they are not getting the order correct, so they can be aware. I was shorted 4 wings in that incident. And then once again after that. And then 2 times tonight so far. He is not home yet. So who knows. I will not stop going but will start checking my orders at the window of the drive through or at the counter (holding up other who are in line). You guys were awesome what is going on?!? Very DISSATISFIED. read more

I went today 1:05pm 02/15/2016 and my experience was bad enough that I left without eating. I went to the competition up the street at Chik Fil A. The order menu outside did not work. The drive through microphone/speaker was clicking and cutting in and out a little. I asked to substitute legs instead of wings and I was told they didn't have enough wings to substitute. I asked them to repeat themselves and they restated they did not have enough wings. So I corrected their mistake and said, "No, I said I want legs instead of wings." The person said they didn't have enough legs and that I would have to wait 15 minutes for the replacement legs. There was only one car in front of me when I arrived so they did not appear to be busy. I told them I would eat somewhere else. I went up to Chik Fil A and they were packed inside and out. With about 5 or 6 cars in front of me they got my order correct, they didn't forget the extra sauce I asked for and I didn't have to wait 15 minutes even though they were very busy. The workers at Chik Fil A were articulate and clean. The workers at KFC couldn't speak grammatically correct english and looked like they needed some exercise. That was my experience. Thanks. read more