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    KFC

    1.5 (8 reviews)
    Open 10:00 am - 9:00 pm
    Updated 3 months ago

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    Email received at 6:21 pm.
    Rick K.

    Start off with a positive the food tasted good. The fries were hot. Now for the bad. I ordered on the mobile app. $65 worth of food. App told me it was done so I went to go just a mile down the road. I get there four people in the store two were eating one was waiting and one was waiting to place his order. We were told that she would be right with us after about 5 minutes pushing out the drive through orders. She finally took the gentleman's order. Then my turn oh just stand over there. She went back to the drive through orders while one staff person ran the window and another danced in the kitchen the other guest was called for her order and received it. She looked in the bag and asked where's the chicken. She got her chicken the other gentleman got his meal and I asked where's mine now waiting for a while and was told waiting on fries. After almost 10 minutes I asked how long fries take almost done packing it now but two more drive through orders got mine finally and I ask if there was hot sauce in it and was told yes. But got home there was none. And I finally got an email as we sat down to eat I got an email from KFC saying my order is ready at 5:26 the email came at 6:21

    Despite what the menu board says in the drive thru, you can't "go large" on any combo other than #1. Problem? Order taken can't be bothered.

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    Photo of Eric L.
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    9 years ago

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    15 days ago

    Poor customer service. Interrupting customer without thoroughly listening. Not worth the stop. My score 0/5.

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    Photo of Erin R.
    92
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    2 months ago

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    10 months ago

    Helpful 1
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    Photo of Rick K.
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    4 years ago

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    3 years ago

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    7 years ago

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    11 years ago

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    KFC - chicken_wings - Updated May 2026

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