I had a delivery order and they canceled it after I waited for an hour. Just ridiculous. Said they didn't have the product. Then why did you confirm my order? KFC is a clown show. Every single store is awful. Do better. read more

We stopped by for take out. Big mistake. We got it home and after the top chicken pieces were removed we were greeted by chicken with little to no breading and about 1/4 inch of grease in the bottom. You can see it in a picture I posted. One coleslaw was warm which suggests to me it was setting out a while. The other was cold so that really suggested one had been left out. We were also one biscuit short. The fries were GREASY and cold. We called to talk to a manager and she said if we came back they would replace it. My wife went back and was given a hard time and excuses. We were told the chicken had been put in the bucket too soon after frying. Plus it was tough and rubbery. Ok... now explain the warm coleslaw, the cold greasy fries and lack of counting skills of the staff. The manager was also rather put out to help us out. It is doubtful we will return, at least to this location. read more

KFC - Our nasty greasy chicken. - Fast Food Near Me - Fayetteville, Arkansas

1-16-2023. 12:50pm This spicy chicken sandwiches that i got today were literally perfect. I've eaten them from all over and including this location, but the two i got today were perfectly made and with the right amount of sauce. The staff today was excellent.......The customer service was on point as well. Thank you, Def recommend Villines read more

KFC used to be so good Any more though the service is slow and rude employees The last four times our food was cold and chicken was raw This happens at every location in Northwest Arkansas read more

Ordered two three piece combos at the drive through. At the window, I had to repeat the order - two three piece original combos. My receipt shows I paid for two three piece combos but when I arrived home I actually received two two- piece combos. Phone calls to the restaurant to complain were not answered. read more

KFC - Two-piece original combo; not the three I paid for - Fast Food Near Me - Fayetteville, Arkansas

Not that great. The chicken was not bad but my Mac and cheese honesty tasted like it was made with water out of a garden hose. I mean it was bad. I can eat just about anything. I'm not real picky. But I could not force myself to take another bite. Plus, there amount of each side is pretty small. It's about 3-4 bites worth of potatoes and that's all you get. I have to admit, I was real disappointed. What has happened to KFC over the years? This is not the KFC of the past. Sadly, I don't see them making it over the long run. This used to be a great place but I guess yesterday is yesterday. read more

Payed $45 for the family meal, "MIXED" is the key word here. We got 1 breast, 3 thighs, and the rest were nothing but drum sticks and wings. It all smells funny, and is a bit too dark. Not golden, basically burnt. I understand that a lot of college kids work there, but I provided better food at fast food places at the age of 16. No wonder this specific KFC has a 2 star rating, just do better. read more

Ordered a 12 piece bucket and the sign said "free" drink bucket. When I got to the window the cashier refused to give me the deal.

It's been a while since I've been to KFC in fact the last time I came to this location was the worse greasy chicken ever. We ordered a 3 piece original and a 3 pc extra crispy you couldn't tell which was what that's how nasty this chicken was. Plus the gravy was old n cold the biscuit was hard. I do no there's better chicken places in the area it just wont be KFC for me. Eat at your own risk if you enjoy greasy chicken then this place is just what ya need. read more

This review is based solely on my most recent visit. (Today) I have been a fan of KFC since I was a little boy. I am not here to say it is the best out there, but there's something nostalgic for me about the aroma, the original recipe and the taste of a moist piece of chicken. I pulled into the drive thru and was greeted by a very friendly voice telling me to take my time. Upon reaching the window, this perky young lady is smiling and reading back my order. My meal was ready and handed to me with enthusiasm. This is NOT the typical drive thru experience. The food was hot and delicious. Way to go KFC. Good job done. Have a Yelptastic evening!! read more

The box of chicken we received was covered in the gravy that had spilled from the mashed potatoes. When I showed the staff and asked for another box, their first response was..... sure. Then behind the counter you can hear the staff, that was not our fault, they probably dropped it......Awkward! We did not drop it and if we had we would of just dealt with it. Not to mention we brought it back seconds after we received our box. The restroom were not clean and staff rude and unprofessional. read more

Please go ahead and close all KFCs because the people working there is horrible!! You give them your order and they repeat your order to you and you get your food it's totally different. They say they are confused by your order read more

This is worst KFC. 2 hours before closing, we waited in the drive through for 15 minutes to be told that they couldn't even fill a 16 piece bucket and that they weren't putting on any more chicken. Offered 4 breast, 1 thigh, and the rest would be wings. read more

Absolutely filthy!!! Have you been getting takeout? If you walk in the restaurant I guarantee you'll never order take out from them again. If the dining room is this disgusting, I'd hate to see the kitchen!!! read more

I just went through the drive through at KFC in Fayetteville Ar, store C029024, ordered 20 fill up. Kid said all they had was original recipe. I said ok, got home it was Walmart fried chicken and their sides. I worked at KFC for a few years as a teen, I have eaten KFC all my life, this is not KFC. They won't answer the phone. Called customer service. They are sending 20 back but this is fraud and I suspect illegal. read more

make sure you never come to the KFC in Fayetteville, Arkansas when we got here me and my friends tried to get food and she scammed us by $45. she threaten to get us kicked out, even though we were just sitting down, eating our food minding our own business. we asked for a refund, and she said that there was nothing wrong, even though she clearly scammed us.#GetNatalieFired. read more

Drove thru on the way home today. I grabbed a 5 buck meal. It was really good and fresh. They even gave me a extra brown gravy for my chicken strips. Once home I thoroughly enjoyed my meal! It also came with a drink! What a deal. I will definitely try another one sometime. read more

My trip to Kentucky Fried Chicken on MLK Blvd. in Fayetteville, AR was one of the worst fast food experiences I've had. I had already heard some bad things from friends and classmates at the university, from the service being slow, the cashiers being rude, and the food being pretty bad for simple chicken. From towing cars to leaving the dining room dirty, the restaurant has a pretty bad reputation. And yet I still decided to give them a chance. Bad idea. MY first clue was pulling into the parking lot. With only cars for the employees, the place seemed deserted. The sign is far from the road and almost blocked by the bushes around it. You almost can't tell that they are even in business. Upon entering the building, I noticed that the cleanliness was extremely sub-par. The floors weren't mopped and the counters were sticky. The condiment bar and the soda fountain were disgusting. When I went to order, the cashier appeared to barely know what she was doing, and didn't quite understand simple requests, like substituting mac n cheese for coleslaw. I began to pay for the meal, only to have another server inform me that there are no cookies, and then asked if I wanted to have a second biscuit instead. Even after saying yes, this did not happen. My friend then ordered after me, and had the server treat her like she was stupid, ignoring her questions about making changes to her order. After finishing her order, the cashier seemed annoyed that she even had to deal with my friend, which is far from the expectations of "friendly service." After having already made her order, my friend was told that she would have to wait an hour for a side, because it was frozen solid. Good to know that the sides aren't made fresh in house and that they do not have them prepared beforehand. Finally, we finished ordering and left. While eating the food, we found that the chicken was underwhelming and the sides were not that warm. The biscuits were hard and crusty on the outside. All in all, the food was just disappointing. But the aftermath was the worst part of this experience. The food caused me to feel ill, and gave me severe gastrointestinal distress. Whether the food was cold due to being left out for a long time or being under cooked, it definitely had negative affects on my body, which I did not anticipate nor do I appreciate. So the take away from this experience is that you can guarantee that I will not be driving into that parking lot again anytime soon. Good luck to anyone who eats at this KFC. I will pray for you. read more

Went in Friday 3/28/2021. After a very Busy Day. I go through the Drive through to get Dinner for my family. I Ordered a 16 piece Meal Original Recipe, I told her for Sides I wanted 2 Potatoes and Gravy and 2 Macaroni and Cheese. She Said NO. You can have 2 Potatoes and 2 COLESLAW. Then I ordered a 12 Strip Meal also. I said I want 2 Macaroni and CHeese with this Meal. I drove 15 mile home. To find out we had been given 4 Coleslaw and 2 potatoes 1 1/2 tubs of COLD NASTY GRAVY. NO MACARONI AND CHEESE. And should have gotten 8 Biscuits with the 16 piece meal and 4 with the strip Meal. We got 10 crumbled up biscuits in a box. So I have grandchildren and Company waiting on their Meal. I get it out the Boxes and find NO Macaroni and Cheese, and 10 biscuits. Strip so Hard they could barley eat them. So I get on the phone to see If I could send my husband back to town. I tried calling them 20 times. With NO Answer. So I drive back to town. I am In their parking lot When they finally answer. I said Thank you for Answering the Phone. I said I was just in there and got a 16 piece Meal and a 12 Piece Strip Meal. And I ordered 2 Macaroni and Cheese. She Cuts me Off and Says WELL WE ARE SWAMPED SO YOUR DAMN LUCKY I ANSWERED the PHONE. Our Lobby is FULL and Our Parking LOT is Full and Backed up at the DRIVE through. Well I am sitting in the Parking Lot and I Can See they HAVE NO Other Customers. She Yells at me and says there are 3 of us. And So Come back and Get It. So We go to the Empty Drive through I ask for a Manager. Tell the Lady We were shorted our Macaroni and Cheese . She YELLS COME TO THE WINDOW. She Slams the Window Open Pushes a bag Out at my Husband with Macaroni and Cheese and a Crumbled up Chocolate Cake. I said we Do Not Eat Cake. I have a Sugar Issue. She Says TOUGH and Slams the window shut. Walks Off. read more

I normally don't give 1 star reviews but this place deserves it maybe even less. My wife and I went in with coupons because life is a struggle. We both had coupons for 2 dollars off ANY bog box meal. I emphasize any because even on the coupon it states any combo #6 - #8. My wife ordered a #6 at first but they didn't have any breast or Mac and cheese (which is a normal occurrence for this location to be out of certain items, poor planning is what I think I boils down to), so she decided to get a #8. The #8 is 8.89 I think and we had a 2 dollar off coupon which should of made it 6 to 7 dollars, instead the cashier comes back with 9.xx. We immediately tell him that's wrong it's 8 with a coupon and he says that the #8 is not part of the coupon. This is where we lose it. The coupon says it and the #8 is a big box meal. So there were plenty of indications that the #8 was on the coupon. Long story short expect lots of dissatisfaction when you go here. We will definitely travel further for kfc if we crave it. read more

kinda seems like they dont ever have any chicken every time ive been here they say " we dont have this" or "we dont have that" they were out of biscuits and the cashier said that we got charged the same price because it was the "policy" read more

Don't waste your money, just go to canes or zaxbys next door! Both drive thru and indoor drink stations taste flat and gross and when I confronted them about the taste of the drinks they laughed, my large box of wedges wasn't even half full. Just an overall bad experience... seems to be a trend for KFC. read more

We ate the lunch buffet and the food was hot and good. They have fried chicken livers right now and they made some up fresh for us and they were very good. The buffet price is a good value. read more

I have not eaten here for a long time due to bad service and wrong and missing orders. The last time, I went in, only customer, 3 meals. 25 mins later I asked for my money back and left. Fast forward after KFC was supposed to have revamped everything. Surly staff at drive thru, took forever. Ordered ex-crispy, got original, barely covered in batter and was so greasy you could squeeze it out. Well, last time there. read more

Do Not Park Here or go here for that matter. With less than 30 minutes until close of business they called to have my car towed when there was no parking in the Canes parking lot next door. It's sad that the employees could not exercise common sense and have some understanding of the situation. Employee told me not to take up room in their parking lot...which was completely empty. read more

Great customer service!! The staff greeted us and was very welcoming. Food was delivered fast and with a smile.

If you want a buffet this one is the one to go to. But if you're doing the drive thru they cannot take a proper order if their lives depended on it. I've had this problem a few times. It's unexplainable. read more

This KFC is atrocious! My roommate and I wanted to get fried chicken for the 4th of July. There was a couple in front of us ordering and the cashier informed them it would be an hour before all their food was ready because they didn't have any dark meat ready. My roommate ordered before me and after he had already paid, the employee in the kitchen told the cashier that they didn't have cookies and that they were going to have to substitute it with another biscuit, which my roommate was totally fine with. (Keep in mind, my meal also claimed to come with a cookie so I assumed they would do the same for me.) When it was my turn to order, the cashier was not friendly. I ordered a three piece chicken box but I only wanted legs. When I told her that she looked very annoyed as if I had said something offensive. I also asked if it was possible to substitute the coleslaw for a side of mac and cheese and she wasn't happy about that either. After paying, the guy from the kitchen told me that the side of mac and cheese would take about an hour to be ready because the mac and cheese was frozen solid. I asked if I could just get another side of mashed potatoes because I don't like any of the other side options and he looked confused. We got out of there as soon as possible and when we returned home, my roommate discovered that they did not give him the extra biscuit to replace the cookie like they said they would. They did not give me a biscuit to replace my cookie either. I'm very disappointed with the service at this location. I don't understand why they would not have food ready, especially on the 4th of July when people probably want some fried chicken. read more

Christmas eve day went and bought a 16 piece bucket of original an a 8 piece of grilled got home and went to take it out of the buckets the chicken came out on a clump and fell apart! and the pieces were not counted right had 5 wings and 3 breasts so I called them and complained they offered to replace the order which I thought was fair! So yesterday I went to get the replacement order they gave it to me apologized for the mishap which was nice!! but when I got home again the bucket contained 7 legs 2 breasts 3 wings 5 thighs what a bummer waist of time they need to learn to count placement of pieces. read more