Best chicken ever!! Coleslaw smelled kind of smelled bad though. Best chicken ever! Service is really good! We got are food really fast. Overall rating is 8/10! read more

feed the family from out of town called in a 24 pc family meal. Time of pick up was 745 and you can imagine the kids were hungry by then. Instead of sitting down to a nice delicious meal, we sat down to chicken that was burned and tasted horrible. it's my fault for not looking at the chicken before we left the store and especially after I got in the car and smell what smells like burned chicken, but I wanted to get home and feed the kids. Perhaps the reason why it was burned because it was fried in old grease... far is the worst chicken I have ever received from any chicken place. What happened to training that is needed to cook the products that is expected from a well-known establishment, such as KFC I'd give a zero, I would. although the sides were decent, they were skimpy on the portions. Why? $60 worth unappetizing unappealing food worthy of the garbage. NEVER again at the Martinsville KFC. New chicken establishmen opening soon, gotta be better than KFC. read more

KFC - Three ice cream scoops. - Fast Food Near Me - Martinsville, Virginia

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Went to pick up a Tuesday $10 special and I advised the young girl at the drive thru window that my order last week was incorrect when I opened the box. You're supposed to get 4 legs and 4 thighs with the special. I got home to notice my bucket was full of legs only. When I mentioned it to the girl at the drive thru she was really rude and stated ' well I wasn't here last Tuesday'. I responded by letting her know that I didn't say she was there, but you're here today and I want the pieces of chicken that I'm paying for and what suppose to come with the special. I didn't ask for a nasty attitude when I'm spending my money at your place of employment. She closes the window in my face while I was talking to her then proceeds to talk to her male coworker. I don't know who does the hiring or training but they need to do better. Hire people that want to work and aren't going to be rude to paying repeat customers. This wasn't the first bad customer service experience at this location. Seems to be consistent. Not to mention the chicken isn't always fresh but really greasy and taste like they used dirty oil. read more

7-2-2024 I got #7 it was pretty good I haven't had KFC in a while but the chicken tenders were good, fries wasn't fresh but edible and Mac'n cheese was hot & fresh so overall 8/10 rating read more

Waited at counter for 5 minutes no one else in line No one showed up to take my order This is why chick filet stays busy and kfc is going down the bucket read more

I visited this restaurant and ordered the 9.99 2 can dine. I ordered 3 pieces extra crispy and 3 original. It came with 4 sides and 2 biscuits. I ordered 2 Cole slaws , 1 green bean and 1 macaroni and cheese. I checked the sides and discovered they were wrong before I left the parking lot. I had the two Cole slaws but they had given me 2 mashed potatoes, instead of green beans and macaroni and cheese. I took them back inside and informed the cashier. She apologized and gave me the correct sides. When I got home to eat the food, I discovered all 6 pieces of chicken were original recipe, none extra crispy. Then there was a drumstick that looked like someone had taken a piece off. This wasn't a good experience. They really need to slow down and make sure quality is over quantity. read more

KFC - This is what they gave me!!! - Fast Food Near Me - Martinsville, Virginia

It has been a while since I've visited KFC approximately five years. I am so very much look forward into trying this restaurant out again. I ordered on the app and everything seem to work OK when I got there was ready right on time. The restaurant looked the very clean and the employees were kind and very helpful. I felt that my chicken looked and tasted overcooked and dry. It may be a few more years before I try KFC again. read more

I saw a one and half star review so we were hesitant in stopping by on our road trip. But we were surprised when greeted by a really friendly cashier. Food came out promptly after. The ice machine was broken but that's no problem. Clean outside and inside. read more

Walked in to sit down for a working lunch; it took 6 minutes for the folks standing around joking and laughing in the middle to the back end of the restaurant cooking area to acknowledge my presence and take my order. The clerk was obviously disturbed that I walked in. Service was fast and curt. Drink machine had no ice, I mentioned it and was told I'd have to drink it like that. The soft drink was warm. The food was hot however, I'll give them that. During the time I sat in the restaurant to eat, there was no other walk-ins and only 2 in drive-thru. Employees were very loud in the food prep area and the music playing in the dining area was very loud. Def would not come back. read more

Horrible quality food, service is bad- I don't eat there anymore for these reasons. Even with the colonels guarantee its not worth it, support small and eat at a local small business! read more