Stopped in to get a bite to eat before a concert and this place was on point! Our food came out fresh and the staff was very nice. Granted, I ordered at 6pm, but the food was great and I didn't have any problems! Although the bathroom was out of paper towels, but honestly I'm nitpicking at this point. Would definitely eat here again during normal business hours. read more

In my last 4 trips they either got the order wrong or didn't have the product I wanted. I WON'T RETURN AGAIN read more

I go to pick up an order for pick up.. I give them the name on the order. The lady at the counter dismissively states, "We are waiting on your order". I am waiting on the order for 20 minutes and then I hear the manager state, "Do something with those tenders or something". I ask the manager. "Have you guys not dropped the tenders yet". He looks at me and said no. I said it was ordered 20 minutes ago. The lady at the counter gets an attitude. The workers and the manager are mad and complaining that they have to work on Christmas Eve and were rude to everyone that walked in. Horrible customer service and inefficiency. read more

While the food is pretty good, you have to wait so long for it.. when using the drive-thru, they take your order and money then make you wait in the parking lot forever for your food. Seems like if you want fast service, you have to consider because they forget about the people they put in the parking lot read more

I've been working at kfc simpsonville since June 2022, and up until recently, I've always focused on my tasks and stayed professional. But since June 2024, when Assistant Manager Jackie and joined, things have taken a disturbing turn. Here's what I, along with my coworkers, have been facing: 1. Issues with Assistant Manager Jackie * Racist and Discriminatory Behavior: Jackie, a white woman, has made offensive jokes about our skin color, implying that darker-skinned workers "look dirty." She's used racial slurs, including the N-word, with both employees and customers, often starting conflicts and shifting blame to others. RGM has threatened employees' jobs, stating, "You people complain about too much," and would state that anyone with a problem can be easily replaced.  * Threats of Violence: assistant manager has threatened physical violence, particularly toward teenagers as young as 15. * Homophobic Comments: Jackie has made derogatory remarks about a young employee she assumed was gay, continuously targeting him with slurs. When his mother approached management, they ridiculed both him and her. RGM also wanted to have the boy written up bc he called the 1-800 CALL-KFC number to report Jackie. The boy never got an apology nor was the manager held accountable. * Alarming Hygiene Issues: Mold has been found in our sweet tea urns, which management ignores. Bugs crawling around, dropping peoples food on the dirty floor and still proceeding to give it to the customers ( only if they don't see & if they did see, they'll give them different food but will eventually serve the dropped food to someone else). A few workers have called them out for it but they are quick to write us up for speaking out about the trifling behavior that's being done there. Jackie and the General managers daughter, Destiny has also been seen using weed pens and alcohol on the job and also vapes around customers food. The GM, is aware but overlooks it, as Jackie is her friend. * Inappropriate Conduct: managers often leaves during their shifts, abandoning the team, and has left minors waiting alone outside at night and her and her friends are very rude to customers especially the poc. 2. Issues with Regional GM Christian * Racist Remarks: he has suggested that our team's challenges are due to a lack of white employees and has mocked a former employee's religious practices and attire. he has also made inappropriate remarks about a prior female employee who wore a hijab and had known very limited English. He has mocked her for her prayers and made comments regarding her hijab, which is both disrespectful and unacceptable. * Inappropriate Personal Questions: He's questioned me about personal relationships and even my intimate life, crossing clear professional boundaries. In August 2024, he asked me personal questions about my intimate relationship with my partner, who was working at the store at the time, which made me feel extremely uncomfortable. He inquired, "What kind of stuff are y'all into?" and "Or you be with multiple people?" He also said, "I thought you were a good girl." It was particularly strange because I don't even know Christian at all, aside from the fact that he is the Regional General Manager. I could tell he realized he was crossing a line when his face turned red as he waited for my response, but he eventually dropped the subject when he saw I wasn't going to answer. * Abuse of Authority: he threatens job security, especially targeting Black employees, and refuses to address Jackie's misconduct. I was also in training to become a manager but since Jackie and crystal didn't like me, they didn't train me. 3. Issues with General Manager Crystal * Constant Disrespect: Since she joined as General Manager in September 2024, I have been subjected to constant disrespect. She's called me "dumb" and "mentally challenged" for minor mistakes, refusing to use my name and addressing me as "that girl" or "hey you." Another employee corrected her once, but she shrugged and said, "Whatever her name is, tell her..." while I was standing right there. It's clear she holds prejudice against certain employees, particularly those Jackie dislikes. Crystal making unprovoked, derogatory remarks about me to a new worker, calling me "slow" or "mentally challenged" within earshot. I walked away to avoid confrontation, but she later assumed I was talking about her and aggressively confronted me, yelling and belittling me. When I calmly corrected her and asked her to use my name, she dismissed it, claiming my name "wasn't important enough to know." read more

They close early, corporate hours don't apply. No food, and one way in, and one way out, style drive though. Typical construction to keep you there as long as possible behind everyone else who got provided their meals. Just a dirty business model. read more

Food was wrong. It's chicken, much easier to order than a burger joint with toppings and condiments. They must share staff from the McDonald's at that end of Fairview rd. Because the staff operates the same. No $h1t5 given. Still, they can't or won't get your order correct. Service- there is no service. Horrible staff, rude and could probably not care any less If they tried. Ambiance- not sure about the inside but if you're in the drive thru, you can look at the standard type KFC landscaping for quite awhile. Don't waste your time here, you will just cause yourself stress and give your money away. Additionally if you call corporate to complain, nothing will happe n except you wasting more time. Guess that's why all the reviews are as low as they can be. Believe them. I would give negative stars if I could. read more

Did a mobile order. After arriving 10 minutes after the time it said it was ready, they hadn't even started making the food yet. Finally got the order and half of the food was missing. Chicken tastes absolutely disgusting. The skin literally fell off into a pile of mush. read more

Cheap. Bad food. Good I would KILL for Popeyes near here. The order is never right or something is cold..... Sad. The only you cook is the chicken. Every thing else is instant read more

Pulled into the drive-thru for chicken tenders and a drink. I waited a super long time for anyone to take my order and even longer for the food to be presented. Tenders were cold and had been cooked much earlier in the day. read more

I don't know what happened with KFC but I got a bucket full of crap it has no seasoning on any of my chicken. I went there tonight because I was craving KFC chicken the 11 herb blend I have never had any issues with them until tonight I hope they fix the problems read more

Apparently they ran out of tenders as they "broke" chicken filets into strips which just looked bitten off of which my kids wouldn't eat. The food was too salty to even consume and entire order was thrown into trash. The tea was the only thing that was consumable. Disappointed and out of sixty bucks. Don't go there, I know I won't be back. read more

I have been in this damn drive through line for almost 35-40 minutes for 3 freaking pieces of chicken and a d____ biscuit!!!! This is unacceptable!!!! What are they using a home deep fryer...... ONE at that!!!! It's raining and this is ridiculous!!!!!! It's Monday right after the 4th of July ...... I've been sitting here so long i almost forgot why I was here!!!! read more