Kim does very good quality work. She took up a coat for me about a year ago and it looked just…read morelike it came out of a department store. I was so pleased with the results. I would highly recommend her.

I needed a formal hemmed for an upcoming wedding. The work done was fantastic and was completed in…read morea week. The cost for the hemming was also reasonable. The place was clean and neat. A room was provided to pin up the dress and try on when complete to make sure everything was correct. I highly recommend!

Love them!! Shortened the straps on my dress for 13$ total within two hours even though they were…read morebusy & they are so sweet!

Such a sweet lady and she is fast, reliable and affordable! She is our #1 go to for all of our…read morefamily alteration needs!

Brandie is so personable and just overall a good soul. She did some excellent alterations on pants…read morefor my mother and is working on memory pillows and a custom shirt for me. I'd gladly recommend her to all my friends! She runs a great business! A+++

Quick turn around time and they're open on Saturdays. Pants hemmed perfectly and reasonably priced…read more Thanks

Alterations were well done. Timely and appropriately priced. Pleasant folks to deal with.read more

The quality of the work is perfect. Pricing was good for the services I needed done. Kim is very…read morefriendly and helpful.

Edwin did an incredible job on my daughter's wedding dress! His attention to detail and…read morecraftsmanship were outstanding. I highly recommend him for any alterations, he truly is the best!

I had never gotten alterations done before, so I was very nervous. Edwin is super sweet and cuts…read morestraight to the point. My bridesmaid dress needed hemming and the shoulders to be lifted, so I tried describing and he knew exactly what I was talking about. I felt like I was being heard. Super awesome service, quality, and great, clean facility. Pricing is more than reasonable compared to 4 other alterations places here in Longview. I was pleasantly surprised. Alterations were super quick and I was notifed that they were ready for pick-up. Great communication. I tried it on today and it was perfect! I love it. Thank you so, so much!

Chappy was a pleasure to work with and the alterations were flawless. I brought him a…read moredouble-layered bridesmaid dress to shorten in length and a long sleeved dress that had busted at the seam along the shoulder that I thought was surely headed for the trash. But Chappy and his staff were able to save my dress and shorten my expensive bridesmaid dress with no problem at all. It was done in a timely fashion and for a very reasonable price. The only complaint I have are the hours they are open (typical work hours that conflicted with my own work hours and not open on weekend and having difficulty getting in contact with him in the beginning.) UPDATE: took in a pair of jeans to be shortened and was told they would be completed by the next week... called the next week and was unable to get a hold of anyone. My boyfriend went by the shop and a sign was posted that the business would be closed that entire week. We attempted to call the day after they said they would return and all calls went straight to voicemail. We moved an hour and a half away the week after we were told my jeans would be ready, which means we will have to drive back to get my jeans whenever we get confirmation that they are ready - huge inconvenience and not very professional for a business. VERY DIFFICULT TO GET IN TOUCH WITH.

First, here's Chappy's mobile phone number: 1 (936) 652-1179. He answers this line…read more I was visiting in Nacogdoches and bought some slacks that fit well except the waists, which were too large. After reaching Chappy's (at the phone number provided to me by the previous YELP reviewer), he saw me the next day for a fitting and had both pairs altered the following day. I could tell by his assurance while fitting me that he knew what he was doing, but I was unprepared for the absolute invisible nature of his work. It was beautiful! I will save my alterations needs for Chappy to take care of whenever I return to Nacogdoches!

went there today, July 8th 2025 and she was out of town for two weeks for family. I went to mens…read morewarehouse instead and was the worst decision to use their tailor. Paid $30 for them to screw up a pair of pants after we pre sized them and made it easy for them. To add, i was a phone call away for questions. But even Mens Warehouse recommended Rita's.

I called today to inquire of their service. The lady that…read morepicked up my call was raising her voice on me on the phone telling me that they are too busy and I need to go down to their location. I need my jeans cut (as it's too long for me) and inquired on the price. I asked and she said $1. I want to make sure and said...so it's $1 per jeans. she replied with a VERY RUDE and unpleasant tone of voice... "WHAT DO YOU THINK". I will never ever do business with this type of customer service they provide. NOT going to recommend as well.

Very unprofessional service. Had to come back 3 separate times due to them losing my rank multiple…read moretimes. When I finally got my uniform the rank was sewn on wrong in multiple places. I now have to go to another alteraction spot to get it fixed. Poor quality service

Great quality and reasonable prices! They also have excellent customer service. I will definitely…read morebe returning.

I'm nervously working on my first quilt. It's a rag quilt with classic Mickey and Minnie Mouse-ish…read moreblacks, whites, grays and reds. Very nice and helpful ladies at shop.