The Doctors here are great, but the front staff are absolutely terrible. They are snotty and always…read morehave some type of attitude. When you go to check in, they give no eye contact and basically just shoo you away and when you are calling in to make an appointment, they IMMEDIATELY put you on hold and have you sitting there for over 10 minutes. And when you actually do get to speak to someone again, they are nasty and snotty.

Such kind & nice staff. They listen and take the time needed. They got me in quickly too.read more

This was my first appointment with Doctor Alison Tisack in dermatology because my regular…read moredermatologist was booked until the end of the month and this location and doctor had much earlier openings. And sometimes you just don't want to wait so a different location and a little further drive can be worthwhile. After about a 10-15 minute wait I was called back into an exam room where I answered the questions by the nurse and then waited another 5-10 minutes to see Dr. Tisack. Once she came in, she listened to my description of the condition, examined my scalp, confirmed the condition, prescribed the medications needed, and had the prescriptions sent to my pharmacy for pickup. She asked me if I had anything else or any questions, I did not. Dr. Tisack has a pleasant and professional manner with patients and, in my somewhat limited experience, comes across as knowledgeable and confident.

Great doctors at this facility, but I'm seriously thinking of leaving because trying to make a…read moresimple appointment is a nightmare. Online booking for cosmetic appointments often results in a problem or error, and trying to reach the Livonia office front desk is about impossible. I've been put on hold and transferred multiple times only to then have the phone system hang up. Terrible service in this age of technology!

Annie Mulvaney is not qualified to be in this job. I have severe adult acne, that she looked at me…read morefrom 3 feet away, never examined my face up close because that would require investigation and actually doing her job, but instead made a snide comment to "not pick." Not only is this extremely painful, it must come out somehow! It's not going away. Adult, middle age acne is build up over years, even decades, deeply impacted, and must be extracted. Watch the far more experienced and professional derms and aestheticians on YouTube, who have hours upon hours of extractions uploaded, especially of middle age and elderly patients, and you will see exactly what this is about. Annie's solution of dabbing on a little ointment and some benz peroxide cleaner will not cut it. Don't take adult acne patients over 35 if you're completely clueless about it. Or, watch the experiences docs on YouTube and learn how to extract. We're not teenagers, we're grown adults with completely different skin issues.

Dr. Redmond is great. I have been going to him for years. I've been to a few dermatologists over…read morethe years, and it is hard to find one that I really like. The office staff is friendly and Dr. Redmond is very nice, professional, and has always had a solution for my skin concerns. He usually gives me samples, if they are available, to try out the product to see if it works before I spend $40 on a non-generic skin medication. The office is closed on Mondays and weekends.

I've been going to Dr. Redmond for 20+ years. Yes, you may have to wait a bit even with an…read moreappointment, but he takes his time and has always done a great job treating my various dermatology issues. He even worked with me when I was briefly out of work and did not have insurance. I would recommend without hesitation.

I had a terrible time finding someone who could get me in in a relatively timely manner at all --…read moreand when something's going on with your skin, you kind want to me seen right away, am I right? After several calls to area (Royal Oak, Ferndale, Novi, Warren) dermatologists turned up nothing -- closed offices or no 'new patient appts' until July in some cases, I called Dr. Chiara's Milford office and they said he was in his Novi office that day. I made the appointment at 3:30, was arrived at 4:15 and was seen and on my way out the door by 4:45. That being said -- I wasn't rushed. I just didn't have to wait, he came in, talked with me at length, both about what was going on and some things that proved how well he knows his stuff and how long he has been doing this (30+ years). However, he seems to be completely up on new info and medicines. I'd highly recommend!

Dr Chiara cares. Done. I could leave it at that, 5 stars and with that statement.. but that…read morewouldn't be very detailed, now would it? It does sum everything up perfectly, however. My husband has been a patient of Dr Chiara's for years. After several moves (further and further away from his main office in Milford) he/we are still coming to his practice for any skin concerns we may have. We love the Novi office because it is a lot closer to us than Milford, but we just as gladly drive the additional half hour. Heck, we'd drive to Grand Rapids if we had to. Setting up an appointment is easy, and they do their best to get you in as soon as possible. Talk to Oxana (the Dr's wife) or Lisa (she's awesome) and you will receive stellar service, because both are super friendly and professional. Dr Chiara himself is patient, sweet and wonderful. He will do anything to get you better, and genuinely cares about your progress and well-being in the process.

I would call him the miracle worker of All Things Amazing when it comes to anything in the field of…read moredermatology. He is prompt, professional and sure knows how to make you feel good when you walk out of that office knowing you're in good hands.

So glad I found Dr Singer. He recently found 2 basal cells on my shoulder; I had no idea they were…read morethere. Fortunately he caught them early and he can remove them without the need for Mohs. I highly recommend Dr Singer if you want a thorough skin cancer screening or have other skin care needs. He has a terrific staff, and his appointments with me have always been on time.

A well run establishment that has been around for decades. Dr. Mahon doesn't maintain a full…read moreschedule but has quality providers working here. It is always busy. They also have Skin logics in the same office for all your skincare needs, with toxins, fillers etc. they have a wide range of services. The front desk personnel are professional and nice.

They have the rudest receptionists ever. Twice we called and both times they were rude.read more

Really appreciate the service here. This office has helped me with sebaceous hyperplasia and an…read moreallergic reaction before. They also offer face peels in office from VI. They are great freshening and lightening your complexion. Very reasonable price I tend to get one or two a year.

The wait time is unbelievably slow. The first time I went to see my dermatologist was an hour and…read more15 minutes. When I finally saw her, she said she was short staffed. Second time I waited for 45 minutes and there was another patient a head of me and he had not seen her yet and I knew that if he was still waiting to see her, it would be longer for me. I unfortunately ended up leaving before seeing her. She's good, but the email time is way too long.