I am a senior. I have been coming to this Dermatology for years and now that I'm older I'm getting…read morepre-cancer cells on my face and they've successfully took them all off. I'm doing good and thanks to Jen the nurse and Selena. Those are the two best people in their Dermatology office. They are very caring, compassionate listen great, and are very patient. With me. going to see them they take very very good care of me. I don't go anywhere else!!! and they gave me lots of samples

The Doctors here are great, but the front staff are absolutely terrible. They are snotty and always…read morehave some type of attitude. When you go to check in, they give no eye contact and basically just shoo you away and when you are calling in to make an appointment, they IMMEDIATELY put you on hold and have you sitting there for over 10 minutes. And when you actually do get to speak to someone again, they are nasty and snotty.

This was my first appointment with Doctor Alison Tisack in dermatology because my regular…read moredermatologist was booked until the end of the month and this location and doctor had much earlier openings. And sometimes you just don't want to wait so a different location and a little further drive can be worthwhile. After about a 10-15 minute wait I was called back into an exam room where I answered the questions by the nurse and then waited another 5-10 minutes to see Dr. Tisack. Once she came in, she listened to my description of the condition, examined my scalp, confirmed the condition, prescribed the medications needed, and had the prescriptions sent to my pharmacy for pickup. She asked me if I had anything else or any questions, I did not. Dr. Tisack has a pleasant and professional manner with patients and, in my somewhat limited experience, comes across as knowledgeable and confident.

Made an appointment to get a mole removed, had my consultation where Dr Mulvaney saw my mole,…read moremeasured it, and gave the procedure code to the nurse. I was billed 114$ for this appointment (my insurance covered 242, total cost 357$). I made the appointment to have the procedure, and called a few days later to get an estimate on the cost. I was not able to get a hold of anyone and was sent around to every department, I was told the front desk of the office was behind on calls but they were escalating the issue. 2 weeks after my initial call I got my first response from Tayna where I was told they could not estimate the cost of the appointment because they didn't know how much my insurance would cover. This then started a three week long back and forth because Tayna doesn't have an open line and every call goes to voicemail, and she only works 2 or 3 days a week. I then request a quote for the removal if I pay out of pocket, so I would at least know the maximum I would be paying. I tell them that I understand that there might be additional charges based on what happens during the operation. She still refuses to give me a quote because it depends on the place and size of the mole. Mind you, they charged 350$ for a consultation that they used to book the procedure, but apparently have no ability to then use that information to inform the patient. After that I finally called and canceled my appointment, I'll go somewhere else. It is unacceptable to not be able to quote clients for services, or even give them an estimate (and they should also be able to quote you for insurance if it's in network as well honestly). Would not recommend this office for anyone who wants transparent pricing or good communication.

I was a little leery to make an appointment at this branch after reading the reviews. But they were…read morenot from recent visits. I am a client at two other locations and couldn't be happier. Very busy offices and amazing staff. This office was not busy, however the staff was so pleasant and the Dr Ret and his assistant, Lana, couldn't have been greater. The staff was so welcoming also. I'm so glad I took a chance. Thank you Pinnacle-Livonia.

Dr. Redmond is great. I have been going to him for years. I've been to a few dermatologists over…read morethe years, and it is hard to find one that I really like. The office staff is friendly and Dr. Redmond is very nice, professional, and has always had a solution for my skin concerns. He usually gives me samples, if they are available, to try out the product to see if it works before I spend $40 on a non-generic skin medication. The office is closed on Mondays and weekends.

I've been going to Dr. Redmond for 20+ years. Yes, you may have to wait a bit even with an…read moreappointment, but he takes his time and has always done a great job treating my various dermatology issues. He even worked with me when I was briefly out of work and did not have insurance. I would recommend without hesitation.

I had a terrible time finding someone who could get me in in a relatively timely manner at all --…read moreand when something's going on with your skin, you kind want to me seen right away, am I right? After several calls to area (Royal Oak, Ferndale, Novi, Warren) dermatologists turned up nothing -- closed offices or no 'new patient appts' until July in some cases, I called Dr. Chiara's Milford office and they said he was in his Novi office that day. I made the appointment at 3:30, was arrived at 4:15 and was seen and on my way out the door by 4:45. That being said -- I wasn't rushed. I just didn't have to wait, he came in, talked with me at length, both about what was going on and some things that proved how well he knows his stuff and how long he has been doing this (30+ years). However, he seems to be completely up on new info and medicines. I'd highly recommend!

Dr Chiara cares. Done. I could leave it at that, 5 stars and with that statement.. but that…read morewouldn't be very detailed, now would it? It does sum everything up perfectly, however. My husband has been a patient of Dr Chiara's for years. After several moves (further and further away from his main office in Milford) he/we are still coming to his practice for any skin concerns we may have. We love the Novi office because it is a lot closer to us than Milford, but we just as gladly drive the additional half hour. Heck, we'd drive to Grand Rapids if we had to. Setting up an appointment is easy, and they do their best to get you in as soon as possible. Talk to Oxana (the Dr's wife) or Lisa (she's awesome) and you will receive stellar service, because both are super friendly and professional. Dr Chiara himself is patient, sweet and wonderful. He will do anything to get you better, and genuinely cares about your progress and well-being in the process.

I would call him the miracle worker of All Things Amazing when it comes to anything in the field of…read moredermatology. He is prompt, professional and sure knows how to make you feel good when you walk out of that office knowing you're in good hands.

So glad I found Dr Singer. He recently found 2 basal cells on my shoulder; I had no idea they were…read morethere. Fortunately he caught them early and he can remove them without the need for Mohs. I highly recommend Dr Singer if you want a thorough skin cancer screening or have other skin care needs. He has a terrific staff, and his appointments with me have always been on time.

A well run establishment that has been around for decades. Dr. Mahon doesn't maintain a full…read moreschedule but has quality providers working here. It is always busy. They also have Skin logics in the same office for all your skincare needs, with toxins, fillers etc. they have a wide range of services. The front desk personnel are professional and nice.

They have the rudest receptionists ever. Twice we called and both times they were rude.read more

Been going to Hamzavi since before they moved to the current location. They used to be fantastic…read more However, in the last 2 years the wait times have become impossible to put up with. Nearly an hour after the appointment time before seeing the provider - who rushes you out because they're so far behind. I am going to be finding a new derm after this last wait I experienced.

The wait time is unbelievably slow. The first time I went to see my dermatologist was an hour and…read more15 minutes. When I finally saw her, she said she was short staffed. Second time I waited for 45 minutes and there was another patient a head of me and he had not seen her yet and I knew that if he was still waiting to see her, it would be longer for me. I unfortunately ended up leaving before seeing her. She's good, but the email time is way too long.