I'm not a fan of dentists but Dr. Scott Shirk is kind, spends quality time with patients, answers…read moreall of your questions and is genuine! I have to change my opinion. He's real! He's done a lot to make patients feel Covid safe and I actually relaxed! The office is being redecorated; with comfy chairs, a frig filled with bottled water, gorgeous paintings and a professional staff. I really liked Nikki and don't remember the other lady's name who took my temp and also X-rays. I would recommend this office to anyone who finds dental offices a bit scary... I'll look forward to my next visit and that's a First!

I came across Dr. Shirk's office through my dental insurance's website. After dealing with a hack…read moreof a dentist in Fredericksburg who did nothing but damage to my smile, I gave up, and went on a search for a new dentist. I'm glad I found Dr. Shirk . I had a front tooth crown that I had been waiting for from my previous nightmare for over 4 months. Dr. Shirk assured me that we would get it taken care of with a local lab to match the shade. After a few tries (not the dentist's fault) but the lab, the lab finally got the shade right. Dr. Shirk would not stop until I was happy with the outcome and the shade matched to the rest of my teeth. I must say, I am impressed. Customer Service is very hard to find these days. Dr. Shirk goes above and beyond for his patients from my own experience. His assistant, Alex, is wonderful as well. I love walking into a dentist office where it's clean, the workers get along and are happy, and the dentist himself actually cares about his patient. You'd be crazy not to give Dr.Shirk and his office a try. He is a true definition of someone that takes pride in his work!

I loved going to Dr. Zain's office. It felt like a home in the waiting room which calmed my nerves…read more The staff was very accommodating as well when I needed an x ray. I had to bring my baby and one of the nurses waited with the baby in the stroller. This was very kind! I couldn't recommend them enough! They made me feel like they cared and took the time to show me the scans and talk to me.

I highly recommend Serene Smiles for your regular dentist! I've been a few times now, and every…read moreexperience has been wonderful. Booking An Appointment Part of the reason consistently taking care of my health is difficult is because navigating websites, setting up accounts, loading information, calling phone numbers, consulting various sources, etc. is mentally exhausting. Serene Smiles makes it SO EASY to book online. Now that I'm a regular, I've also taken advantage of being able to text their number to set or reschedule appointments. I also love that Serene Smiles texts me my appointment information and reminders. It truly couldn't be easier! Your Comfort Is Important Before my very first appointment, I shared during my booking experience that in the past I've had dentists who have grabbed my mouth and roughly poked around without me knowing what they were doing. I shared that my preference is to know what they are doing and why. Serene Smiles exceeded my expectations in every way, first with Sarah as my initial hygienist, and then with Kaitlyn. Both Sarah and Kaitlyn were so kind and patient with me - they explained what they were doing and why, showed me the tools, told me what they were doing, and told me there were some alternatives if I felt discomfort. They consistently asked me if I was comfortable and overall made me feel very cared for. Dr. Zain is also very gentle, and he goes out of his way to explain everything you need to know about your teeth and facial muscles. He also doesn't push unnecessary treatment - he prefers to try less intrusive options and wait to see if there's improvement. After my first appointment was so wonderful, I encouraged my spouse to give them a try, and he has had the same experience. Now I will encourage you to give them a try. You won't regret it!

Dr. Cruz and his staff couldn't be nicer, more helpful or friendlier - they are the best. The staff…read moremake sure you are welcome and attended to, answering any questions, and Dr. Cruz is welcoming, friendly and helpful about any and all concerns. He explains everything he is doing, gives a full report, and discusses solutions. Everyone here is a kind professional. The experience here is the opposite of a big, impersonal office with dozens of employees and expensive machines all over. He is quick and gentle with the ultrasonic scaler, and the hygienist was very gentle and thorough in the cleaning.

Highly recommended! Everyone in this practice is so incredibly nice! I broke a tooth and was in…read moreterrible pain and really dislike my previous dentist. I called Doctor Cruz's office after reading all the five star reviews at 9:05 AM and was being seen at 10:15 AM. The doctor quickly determined what needed to be done, explained it to me and his office scheduled an extraction for me. They are kind, friendly and efficient and really care. Complete opposite of what I am used to from my previous dentist. Thank you Doctor Cruz and staff!

Fredericksbug Dental Center has a professional and supportive staff. They take the time to talk to…read moretheir patients, provide great care, and are gentle during procedures. Doctor Archibald provides excellent dental care. They were able to get me an appointment in less than 24 hours when I broke a tooth.

They have always done a great job. A very professional group of people and they make you feel like…read moreyou are part of there family.

The assistant (I can't recall her name but she was blonde, had blue eyes and about 5ft tall) was…read morevery attentive and listened to my concerns while x-raying. Dr. Sunil Charian was also professional and explained my gum infection issue to me clearly. He did not try to up-sale me on procedures I didn't need and gave me tips on how to handle my infection with home care and antibiotics. As a first time patient without insurance, my bill at the end of the check up was only $29. I feel like the care I received was excellent, especially for the price.

I was initially quite excited about going here. I had very high hopes. They let me down in every…read moreway. The ads make you believe that can fix any tooth issue. They wouldn't fix mine. I still went for the cleanings and fillings though. I paid what I was asked to up front. They were terrible about the appointments. Calling to tell me they had to cancel, then sending confirmations for the same day. They hadn't made it clear that sometimes they had me down for 2 procedures in one day. It was confusing and really messed up my schedule. After my final procedure, no one talked to me about a follow up appointment. I ahd been told at the beginning there would be one. Neither did anyone say anything about a further payment. I couldn't remember if I'd pay it all up front or not, so didn't think anymore about it. Now, almost 2 months later I got a statement in the mail. That would be fine, except that when I logged in to pay it, it shows $50 more than the statement was for and what I was told the cost would be. I got the statement on Friday and paid it on Saturday. There shouldn't have been interest or extra charges accumulated. I didn't even the last appointment that was supposed to be included in my total costs. I will not be returning and you shouldn't either.

This use to be a good dental practice when the Galatros owned the practice. I never was informed…read morethat he had left - he was my dentist. After their departure I had a root canal there that was not good. Went back many times because it just didn't feel right. All they did was a little adjusting and said come back if it doesn't feel right. I thought I would get a second opinion for the problem. Come to find out one of the canals was never treated! Then, a piece of their grinding/digging equipment was broken off in one of the canals that was treated!! I was NEVER told of either of these problems. I am now paying additional $$s to treat and retreat the canals.

Best dentists and hygienists in Fredericksburg. Highly professional. I used to fear dental…read moreappointments - but no longer. Gentle and compassionate treatment every time. I have recommended several acquaintances and they've all been extremely pleased. My highest recommendation.

OMG--from the moment I first stepped into the office, I was greeted with truly high-touch service…read more Every step of the way, each team member did a remarkable job, taking the time to clearly explain all the details, recommendations, and options--without any pressure. I highly recommend them! The only downside of giving North River Dental Care such a great review is that it might take me longer to get an appointment--LOL.

They kept my $150 deposit after I mistakenly missed my appointment. Following that, they called…read moreanother patient that I know attends their practice and offered them the appointment slot so in theory, they are double dipping. I like the dentist, I think he is very good at dental work but having no grace for mistakes is appalling. Consider charging a missed appointment fee instead of taking someone's entire deposit.

Absolutely not! I had a toothache and called for an appt. I had to wait 4days…read more I was there early, I watched 5 patients who arrive after me go in an 3 left before I was taken an hour after my appt. No one at any time said anything about the pain I was in. After the dr took a Quick Look, I was sent to wait for office mgr todo a treatment plan. I waited another 45 mins and walked out. Total time wasted in PAIN 3 hours! Don't go here if you have a toothache they apparently only want patients they can sell implants to!

Dr Vernon and his staff were very professional. My wife and…read moreI just recently started using Family First Dental and we are glad we did. Charolette & Robert McMillan

I would not recommend for any crown work. I had two crowns done in the last 6 weeks. Both my…read moretemporary and permanent crowns came out, so I had to wait days to get back into to see the dentist who put them in. Neither fit well. Front desk doesn't care if you have this happen either. No emergency appointments and the other dentist cannot help you, so you have to wait for the one who did the work. It was 4-6 days. Go to a private dentist with an office staff who cares and has emergency appointments. No one wants to walk around with your root exposed for days.

Find another practice, my family has been going here for over 4 years with a plethora of negative…read moreexperiences, and from the looks of the reviews we're not the only ones. We've been stuck there to finish the Invisalign treatments we were nagged to undergo, until we finally did. Go to an orthodontist! My husband and I started Invisalign with Dr. Ramai after he told us we needed to correct our bites. At the age of 34 he told me I would "need new teeth by 40," if I didn't. We started in 2023, they don't tell you that they will basically be cementing attachments on most all of your teeth for the aligners to effectively move them, that they will need to shave your teeth to correct crowding (so of course you can move teeth if you're just shaving them down), and that a hygienist will be the one removing your attachments by grinding them off and if you're lucky, like me, they will also remove parts of your teeth with them. After my first set of trays I asked to finish my refinement trays, the hygienist told me that they must've gotten thrown away and proceeded to remove my attachments anyway, despite me wanting to finish the trays that "were thrown away," and not offering to order new ones. Then Dr. Ramai comes in and files my teeth down more, without my consent, and then scans my teeth for another set of aligners. It took me several sets of aligners to close the new spacing Dr. Ramai created by filing down my teeth, and during one of the following appointments I was asked if I wanted to use my refinement trays. I told the hygienist I didn't have any and she proceeded to bring out the trays from my FIRST SET that were "thrown away." I would have been done with treatment by now if I had been given my refinement trays and Dr. Ramai hadn't filed my teeth down creating extensive spacing. Fast forward to 2025 when Dr. Ramai left and my case was transferred to Dr. Modad, it took two months to transfer the case and during our initial consultation before it was transferred, she (nor Dr. Ramai) made no mention to there being a limit to the number of trays or an expiration to our treatment outside of the dentist determining your teeth require no further movement. So during my last appointment in November of 2025 my teeth were scanned for additional trays because there is still too much spacing. After scanning the hygienist proceeded to bring back the office manager and tell me that if I wanted to continue my treatment I would need to pay an additional $800 because I had exceeded my scans and told my treatment would expire this August as well as commenting on the original price I paid. My paperwork has no mention of an expiration date or a limit to the number of trays and no one had told me anything prior to this appointment. My treatment is still on hold until they get their payment, despite my case being mishandled on multiple occasions. I do not feel it's fair to be charged more money for a treatment that was paid in full or be stuck with teeth mid treatment despite the dentist telling me my teeth require more movement. When I asked why my teeth aren't where they're supposed to be, the hygienist said, "Dr. Ramai focused on looks" (instead of the bite I was told being the reason I needed treatment in the first place). So it appears to be well known in the office Dr. Ramai routinely mishandled cases. On top of this issue, it takes about 4 weeks to get in to an orthodontic appointment, which routinely they'll say they have no record of. If you try and ask Dr. Modad about your Invisalign results, she will just default to the AI driven Invisalign software and unpredictability of your teeth. As far as routine dental appointments, they'll start the appointment off by booking your new appointment 6 months out, which again, is routinely cancelled. When denying x-rays for whatever reason they will lecture you about it, or ask you more questions about your pregnancy than your ob/gyn at a prenatal visit. They even went so far as to ask my son if he's excited to be a big brother, before I had even told him myself. Don't make the same mistake we did.

I had an appointment scheduled for 05/14. I called on Monday, 05/05 to cancel the appointment. I…read morewas told she couldn't cancel the appointment because she couldn't figure out how. I called again on Tuesday, 05/06 to cancel my appointment. I was told it had been canceled on Monday afternoon. Now, 15 hours before my appointment and when the "practice" is closed, I'm informed my appointment was never canceled. If they can't manage to do something as simple as canceling an appointment, I definitely wouldn't allow them to "practice" their dentistry on me. Maybe this is their way to generate some income from no show fees.

WOW the patience of this staff. A textbook Karen stormed in today refusing to wear a mask,…read moredemanding she be seen without filling out paperwork and scolded them claiming having her temperature take was illegal. Instead of telling her off (which is what I personally wanted to do. They calmly repeated their policies over and over until she left. Moments later she came back shouting the same nonsense and berating the front desk attendee before leaving a second time. I cannot commend them enough for the excellent way they handled the situation. And I was very pleased to see them sanitize everything after she left.