Went it yesterday for a haircut. During the appointment, Maria tripped several times and repeatedly hit my forehead with her fingers. She also asked me to sit on the very edge of the seat because she was unable to bend to reach my hair. The process took an hour, and I was confused when she began straightening my hair after blow-drying it, as I had not requested this service. I was charged $60, which I believe included the blow-dry and straightening. I was never informed that these services would be performed or that they would incur an additional cost. As a local resident, I am very disappointed with this experience and would not recommend your salon to my friends or family. read more

I've been coming here for some time and I'm always happy with the service. It's fast, well done, and reasonably priced. I've consistently had good experiences with the quality of the threading. The only downside is that they're not open on Mondays--I've shown up twice without realizing and was disappointed. Just something to be aware of before heading over. Overall, a solid spot that I'll continue to return to. read more

My go to place for my hair coloring and eyebrows. Leila does a fantastic job with hair coloring and I haven't experienced any itching after coloring. I have been coming here since a year almost. Sushma does an excellent job with eye brows and waxing. Very professional and does the job perfectly fine. Highly recommend this place. With my new born, I really have very minimal time and these people are very considerate about that and take me in my convenient time even though solon is super busy. read more

I got a haircut service from Leila. She was quick and did the hairstyling exactly the way I wanted. Highly recommend this place. Have been coming here for more than 5yrs now for threading and haircut read more

Both times that I went here for threading, I was left with cuts on my eyebrows that weren't trivial. They are not trained to thread professionally. Service is usually quick but that's because they are not occupied, at least the two times I was there. They ask for Zelle and cash payments instead of CC. Great location and very convenient to access, but no, thank you. I won't be going here any more. read more

Decent salon for quick services. Avoid rush hours during weekdays and weekends. Vibe is casual and service is not quick if you are in a rush. I usually go for threading services. read more

Khoobsurat Threading Salon - Salon interiors - Skin Care Near Me - Santa Clara, California

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Do not come here!! I told the lady the wax was to hot and she proceeded to do both sides. I decided to try a new place because I was in a time crunch and didn't want to drive to my normal spot. I've gotten waxed many times and this has never happen in my life. The day before my birthday read more

Khoobsurat Threading Salon - The lady burned me before my birthday!!! - Skin Care Near Me - Santa Clara, California

Came to get my eyebrows threaded and was very happy with the service and the results. The ladies there were friendly and quick. Will be back again read more

I usually sneeze or I'm sensitive. But Arohi did my eyebrows so well. She gave me rose water and aloe and such a clean eyebrow and upper lip! read more

"Never under-estimate the power of an eyebrow" ----- That is the welcome sign u will see, as u enter the clean premises. I have been a regular here for the last decade and it has always given me the best eyebrows threading experience :) love the friendly service, lots of parking space in front and back of the store. Clean restrooms and free drinking water. They accept zelle now. U can call ahead and make an appointment too for waxing, facials, any other service. They are closed Mondays. They are right next to safeway and many restaurants and coffee shops in the same square. Average waiting time for threading Mon-Thu is 0-5 mins.. which is perfect for a weekday. read more

First time getting my eyebrows threaded here. I got them done by an older, shorter lady. I asked her for a clean up and I came out botched. One eyebrow higher than the other and they were completely different shapes! I let the lady know but she insisted that she only did a clean up when clearly I was missing more hair than what I had walked in with. I asked the other lady that was there to look at my eyebrows, she agreed and apologized on her behalf. Safe to say, I will not be coming back here. read more

Beware - Bridal Services - Refused to Refund $1,500 Deposit After a Family Crisis - Sona & Mandeep I paid a $1,500 deposit -- 75% of the total bridal service cost upfront -- directly to Mandeep, with the owner Sona present and involved in taking the payment. I had to cancel due to a sudden, unavoidable family emergency. Since then, getting my money back has been an absolute nightmare. I have called this salon every single day and visited in person multiple times trying to resolve this. I have spoken with staff repeatedly and even reached Mandeep directly, yet she never once returned my calls, despite the fact that my entire appointment was scheduled with her personally. Every time I walk in, I am met with rudeness, deflection, and zero accountability. Staff avoid me, refuse to connect me with anyone who can make a decision, and give me the runaround instead of a straightforward answer. Both Sona (the owner) and Mandeep took my payment and have been completely unreachable ever since. At no point was I clearly informed that this deposit was non-refundable. Withholding $1,500 for bridal services never rendered, after a serious family crisis, is unconscionable. No one should have to fight this hard just to recover their own money. read more

My experience with khoobsurat threading saloon was very good. All staff is very nice and experienced i had facial treatment with sushma and she done amazing job, I recomand her for all services. read more

BEWARE!! This company is violating the AB1287 California Pink Tax Law (gender price discrimination). Basically, they charge men $5 more than women for the similar threading service which is against the law. I tried to work with them and they told me they can charge whatever they want, sorry but not in California, know your rights! read more

Aarohe did an amazing job on my eyebrows and waxing would definitely come back. They offer waxing services as well

I got a hair cut with layers from Leila. She is really good. I had a bad haircut previously and she helped fix it. I got so many compliments on my haircut. Highly recommend getting a haircut done here. They also do eyebrows threading and couple other facial services. read more

Do NOT get a haircut or any service here even if you're forced to. I've been coming here for 4 years now and the quality has gone down the drain. Not only do they destroy your hair and face, when you ask them to help fix it they say this is what you deserve. Terrifying and traumatising experience for any woman. #Boycott. read more

I really like this salon. I've only done threading and every time it has been quick and great shaping. Today I even got a fast facial massage as my threader applied aloe to my eyebrows. read more

I absolutely love the service here. She was so nice and she was good at eyebrow threading. It wasn't painful at all. It was my first time threading and I'm coming back a second time. I never got her name but I'll sure to ask! $12 for threading. Definitely worth tipping. Parking is great. It's a huge plaza- Rivermark plaza. It's close to Peet's coffee so it's easy to find. :) read more

Khoobsurat Threading Salon - Eyebrows Threading - Skin Care Near Me - Santa Clara, California

BEWARE! This is not the place to go if you want good customer service. I went to this salon for many years because it was in my neighborhood and convenient. I was digging through my purse when I found a loyalty card that promised me one free eyebrow after ten visits. I showed it to the lady behind the desk upon arrival and she simply said. "We don't do that any more." I said, "There's no expiration date." She said, "You have to go to the other location." I'm glad I didn't leave immediately and waste gas because her co-worker approached the conversation. She unapologetically stated, "No, they won't honor that either." I was shocked at the tone and dismissive attitude. "I said I guess I will need to warn others with a review." She said, "Ok" with a shrug and walked away with out a care. So here's my review because I'm a woman of my word, but the management at this salon doesn't believe in keeping theirs. read more

I hate to give a salon a mediocre review but I was a little disappointed when I came in for threading. While I was still at the salon and I took a look at my brows in the mirror, it looked fine. Maybe a little thinner than I prefer but nothing crazy. After running a few errands, I noticed a burning sensation near my right brow. I went home and noticed it looked a little red but didn't think much of it. I expect some irritation after threading. The next morning, I noticed a few scabs near my right brow, which told me that the skin was broken from the threading and more irritated than normal. The scabs took a few days to heal. So bummed that I can't trust this salon for a quick threading. It's so close to my house and in a very convenient location in the Rivermark shopping center next to Safeway. Threading is $15, which is fair but I've been to better salons that charge $10 or $12. Other reviews mention their rude staff. I thought their customer service was fine. I walked in for threading, I think they only take walk ins for threading. No wait. I was in and out of there in about 10 minutes. read more

I used to be a regular but the quality of service has gone down so much. Not at all effective. I specifically asked them to emphasize on Black Head removal. They couldn't even remove basic and easy to remove blackheads. I don't know why their services are deteriorating. Not worth the money. I had a diamond facial done and it lasted for hardly 20 minutes. I could have done a better job on my own at home. Very disappointing. They finished the facial and applied moisturizer on my face and yet my face is full of "Scrub" .. the gritty scrub, it's been 2 hrs since the facial yet when I touch my face the grits stick to my finger .. they were that careless. Worst facial ever. read more

Leila has been cutting and dying my hair for over 5 years and I wouldn't trust my hair with anyone but her. Every time I visit her shop I'm always certain that she always give me the color and style that I will absolutely love when she is finished. She also takes care to listen to my wishes and is always kind,warm and never rude. I constantly get compliments on my haircut and color. Not only does she give an amazing haircut, but she makes the entire salon experience unforgettable. Her work is priceless! I feel very comfortable sending others to her as I know how professional she is. I am happy and grateful to know her in my walk of life. Thank You for being the best hairdresser in the World! read more

Khoobsurat Threading Salon - Haircut and hair color by Leila - Skin Care Near Me - Santa Clara, California

Got waxing and threading done from Sushma. She did threading so well that i hardly felt any pain. Also, she does waxing well.

I have been going to Khoobsurat for years now and fully endorse their business. The staff is courteous and skilled in what they do. I particularly recommend Leila for everything especially when it comes to hair. Whether it is cutting, coloring, styling, etc she knows what to do with which hair type. I blindly trust her with my hair :) They are reasonably priced and genuinely try to accommodate as many people as possible. read more

Don't go here unless you want an infection. I got my eyebrows done, and got multiple cuts on my eyelid, which turned into an infection read more

Khoobsurat Threading Salon - Skin Care Near Me - Santa Clara, California

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I knew this place was trouble at first thread. The moment they pulled their first hairs, I knew I made a mistake coming here. It was soooooo slow and painful that screams inexperience. My pet peeves is when threading places lecture and accuse me of other methods of hair removal. And that's exactly what they did, asking if I shaved my eyebrows before. No, I'm just a dry dessicated mummy with lots of ingrowns. But I'm used to places calling out my ingrowns or telling me to hydrate so that wouldn't have bothered me, but then they pulled out tweezers and plucked a good amount of the hairs. Isn't that like a threading faux pas that they are always shaming me for? I mean... I guess it's better than just leaving hairs there that are totally removable... Eyebrows look ok at least. But not the most smooth experience read more

I just had service with Sangeetha, and it was a very nice experience. She took care of my hair pretty well and my hair styling turned out really good. read more

Khoobsurat Threading Salon - Long curls with sangeetha at khoobsoorat river mark - Skin Care Near Me - Santa Clara, California

They need to work on their appointment system. Somebody takes an appt. for hair and says can you do threading they prioritize that over somebody else who has done a walk in for threading. They take no appointments for threading. Their appt system is flawed read more

Walk away from this scam business! Online the closing time is 7.30 pm, I called and asked what time do you close? They say , 730 pm.. ok fantastic.. go for my eyebrows at 6.50 and they have locked the door, shut the system and they tell me sorry we closed .. and I'm like what time? They say 7 and it's not 7 yet .. and I had called earlier? They had shut the system so they can't take me, but why lie on the phone? I've gotten my eyebrows done here before but their service has always been disappointing.. they lost a customer forever .. read more

I knew the reviews were bad, but I went for sheer convenience thinking it couldn't be THAT bad. Well, my eyebrows are completely uneven and huge chunk of one of my brows were ripped off. At the time, it looked fine (maybe the lighting). I didn't realize how bad it was until I was home and saw how complexity messed up one brow is. I will never come back here again and absolutely do not recommend going here. read more

Khoobsurat Threading Salon - Completely messed up my brows! - Skin Care Near Me - Santa Clara, California

Nice place for quick threading and cuts. The thing I like about this place is it is clean and open and airy. Other services are not that great but good if you want something quick. read more

MY GO TO EYEBROW THREADING PLACE!!! Pleaseee request Sushma for brows she will NEVER fail you. I've been going to only her for like over a year and i have NEVER been disappointed she's also super sweet and always does the full deal with powder, rose water, and aloe vera read more

Mithra did a great job on my eyebrows. She listened to what I wanted since one was originally thicker than the other and fixed them both. read more

Khoobsurat Threading Salon - Eyebrow threading - Skin Care Near Me - Santa Clara, California

I been there couple times, and the ladies are nice, did it my eyebrows the way I like, I highly recommend this place. Always clean, on time for my appointments read more

Got my facial done by Neha, She was really good. I highly recommend it. Girl working upfront was also really helpful. I will be coming back - Thank you Ladies read more

Highly disappointed. Don't even deserve 1 star! Worst quality of service and worst skill set!! Walk in here only if you want to screw your eyebrows! First this lady cut extra hair from my left eyebrow making it look so asymmetrical and then walked away rudely talking in some other language. Then I pointed the issue to other lady over there...and she says - oh it's your eyebrows are weird to begin with! Well how would she even know if she wasn't even doing my eyebrows to begin with??? So basically she blamed my eyebrows instead of their own service! No "sorry" even once!!! What do they think customers are!!!! Also charged me whole price as if nothing happened! I am so highly disappointed. Would never walk there. Pls never go there if you love your face and eyebrows.. read more

Khoobsurat Threading Salon - So pissed!! Look at my eyebrow in this pic on left side. Screwed up my eyebrow and then didn't even accept the mistake and no sorry at all! - Skin Care Near Me - Santa Clara, California

My worst experience ever. I told the lady before she started. I did not want my eyebrows thin. She thinned them. I guess she can't hear good. I am so angry. My eyebrows look a mess. read more

I have been going to this place since I was in college so for almost 5 years. I've always loved this place because of the cheap price and the great service. I decided to come today even though I live 45 minutes away and get my eyebrows done today. I was taken care of by an elderly lady with blonde short hair. I just wanted my eyebrows cleaned up because my eyebrows are already shaped. The lady didn't seem experienced and I have a pretty high pain tolerance but this experience just hurt so much. I even had to tell her that it hurt but that didn't help. Instead of using a napkin or cotton to wipe my eyebrows, she used her own hands. She then finished and when I saw my eyebrows and it was reshaped and very thin. I told her and showed how my eyebrows were before since I was so shocked with how thin it came out. She responded by saying she doesn't know. I also told the other workers and all they said was sorry and was rushing me to pay when I was still explaining to them that my eyebrows were not just cleaned like I wanted. I would have appreciated it if they showed concern or helped me out in anyway. I understand they can't bring back what was done already but being apologetic or offered something to make the experience better would have helped. Sadly, I'm not sure if I would come back here. read more

I've been going to get my eyebrows threaded for 5 years now. The consistency is what I appreciate most here. I never wait longer than 5 minutes before being seated. They really care about the way your brows are cleaned up. read more