Brian helped to secure business insurance policies I needed in a rush for my recent business…read morepurchase. I was able to get in compliance in days and I was so grateful and relieved. Brian was so friendly, easy to work with and helpful to accommodate the rush.

It takes so many weeks to get the quote and response. Rarely anyone answers the phone to help…read moredealing with changes or process. I regretted switching over to this company.

Great customer service, knowledgeable agents, and excellent solutions! I wouldn't trust anyone else!read more

efficient, friendly, honest, and always available for questions. Been with them for several years.read more

Shirley has been such an unbelievable help to me...twice! I was so worried about navigating my way…read morethrough the sometimes confusing Covered California. She stepped me through it and it was so helpful to have someone to answer the many questions that arise during this process. I was amazed this level if assistance was available and at no cost to me! She went far beyond my expectations. Thank you Shirley! Tammy

I was with this insurance company for years, they managed all of our extensive insurance needs…read more Until a couple of years ago, in my opinion, they just stopped caring about my business, they wouldn't help me renew my policies, and became very rude and unprofessional. As we began moving our policies elsewhere we found several errors including being under-insured, improperly covered and in my opinion general incompetence by their agents. We have finally moved our nearly two dozen business, personal and auto policies to other companies that actually want our business and can properly manage our needs.

I have been a more than satisfied client of Falcon West Insurance Brokers for all of my personal…read moreand business insurance needs for almost 40 years. Since their inception, their various specialty agents have serviced my accounts with personal attention, timeliness and cost efficiency. This past October, I was advised by Chelsea Grell, my Commercial Lines Account Manager, that my business insurance policy would not be renewed for 2025 due to tenant operations. Chelsea then began a two month search for an alternate carrier. She contacted over 12 different carriers, seven of which declined outright. Of the remaining, pricing quotes ranged $14,000-$35,000. She tenaciously kept on until finding the best possible outcome with a premium of $3,500. Thus my 5 star rating for Falcon West, and another 5 stars for Chelsea. Dale Godfrey, Visual Marketing Associates, Inc

Called in trying to get more information & a possible quote for some coverage needed on something a…read morelittle more specialized. Insurance can be frustrating and confusing so I was hoping for guidance. I was connected with Jane and she was so helpful! I ended up learning more from her than anyone else I spoke to that day at other brokerages and insurance companies. She knows her stuff and easily connected me with the right people. On top of that, she always followed up promptly. Made herself available for any additional questions or if I needed more advice. Customer Service PLUS!!!

When I quit my job, I was most concerned about how to pay for health insurance coverage. At first,…read moreI thought I'd use COBRA to keep my employer's plan. But then I gave Jeana a call. She did some quick calculations and figured out that I qualified for MediCal -- which meant I'd pay $0 a month for healthcare coverage! Once I started doing freelance work, Jeana also helped me find an inexpensive Silver plan with a very low deductible. With Jeana's help, I've saved more than $2,000 in premium payments that I would have otherwise wasted on unnecessary coverage. And one more thing: Jeana is so patient and friendly. She answered all my questions along the way, and she was always available when I needed help!

Regency West Insurance is your one stop shop. Jeana made everything easy to understand, and helped…read moreme every step along the way. She is also very knowledgable on the ever changing laws, that I didn't need to try to decode anything myself. This made enrolling a breeze for me, and since I had her on my side, I know that I made the best decision for myself based on her expertise.

bought a bike at El Cajon Harley and she helped me immediately get covered within a hour I was…read moreleaving the dealership. easy to work with and would definitely recommend anyone to go threw her. was fast and easy with her and farmers

Our Farmers Agent of many, many years retired. No goodbyes, not even a thank you letter from him…read morefor all the years we were with him. Farmers assigned my husband and I a wonderful, friendly, personable agent, Maral Poochigian. We recently met with Maral to review our seven (7) policies. She explains complicated policies with ease and simplicity for the policy holder. In reviewing our two auto policies, she suggested that we track bi-yearly mileage and complete the Senior Defensive Driving online class. Policy discounts are available for both. Also, Agency staff member Estefany Castillo Lopez is quick to respond to our questions and needs. My husband and I are grateful to have policies with Maral's outstanding agency.

Cannot say enough good things about Kevin. He was great at helping me navigate the Medicare health…read moreplans. Super knowledgeable, helpful, and friendly. Highly recommend.

Scripps no longer accepts United Healthcare medicare coverage, but I was lucky to find Kevin Leinum…read moreof Capstone Services, who helped me make the best choice (for me) of all the available insurance options. He is a recognized 5-Star Medicare Agent for San Diego who began his career in the field in 2010. He works with all types of Medicare plans, including supplements, Advantage plans, drug, dental & vision coverage. He has helped hundreds of people with Medicare to make a decision that benefits clients both financially & medically. You can reach Kevin at: 619-886-5665

Wayne knows his stuff. And he answers the phone…read more He ended up telling me that I'd be better off staying with my current broker because I'm grandfathered into a well-priced homeowner's policy, but he was generous enough to share advice about our coverage (we were underinsured) and deductibles that the other broker had not reviewed with us. I wish we could switch, because having someone to guide us into appropriate coverage rather than just selling bulk cookie cutter policies would be amazing. He's a self-described "insurance nerd" who enjoys getting into the nitty gritty for his customers' benefit. And he is quick to reply to emails and he answers the phone himself. I couldn't ask for more. We are trying to switch some of our other policies over to Wayne even if we have to wait on the homeowner's.

Wayne was incredibly patient, even though he realized in today's crazy California homeowners…read moreinsurance market, he couldn't help me. He explained my options and told me I'm better off keeping the insurance I have now (since he's heard that this company is no longer writing new policies). Good to know when to hold 'em and when to fold 'em !!! THANKS !!! (Super nice guy)...