Please be careful when using this body shop and my life lesson learned. They were recommended to…read moreme by my local insurance agent, because other insurance approved shops were booked out for several months. This was a simple bumper replacement totaling about $1200.00. So, I thought they would be appropriate for this minor repair. First glance, the shop reeks of cigarette smoke, and there was a strong diaper smell in the office. My husband cautioned me then are you sure you want to leave your car here? I should have listened and left at that time and patiently waited for another insurance approved body shop. I gave the benefit of the doubt and after speaking with them, they assured me that they would be able to repair. I left my car for several days. Upon pick up things initially looked ok, but when I opened my hood to replace the washer fluid noticed several plastic clips missing. I later emailed and called the office, speaking with the owner who let me know he would go over everything and make the repair himself if necessary. I returned my vehicle and was without again for several days. When I went to pick up the second time, the edges of the wheel wells were not painted, and were the first time, plus should match the rear. I refused the vehicle, and again left with them to repair. Several days later, I went to pick up the vehicle and noticed that things were loose and talked with the office manager. I was told that the vehicle appeared to have been hit causing some problems with the bumper, and I let them know that was not the case. How can I know with all the simple mistakes that were made on my car that it was not done in their shop. Anyway, to make a long story short, things went downhill fast. I will admit I have never been so angry at an individual/business and unfortunately my anger showed. I let them know I would be seeking additional assistance, from another body shop, insurance, and legally. I did do all the above and because of the repair being so minor, not much can be done at this point that does not cost me more time, money and loss of the use of a vehicle. Ultimately, I did seek assistance from a reliable well known body shop, who replaced the loose, broken clips at no charge. I was advised that the work was subpar, and to wait and see what the paint did over time. Anyway, as you can see from the photos the paint is peeling at a rapid rate. I am currently on a waiting list to have the vehicle bumper repainted at my expense. So, as I stated earlier, my life lesson learned. If you have a newer car, please be careful if you decide to use this shop. Their reviews are based on older vehicles, which I am sure they would probably do a good job. However, new cars are basically plastic, and require a specialty shop to do those repairs.

From the owner: Newberry Tool & Equipment Rental Newberry Tool & Equipment Rental Newberry Tool & Equipment Rental…read moreNewberry Tool & Equipment Rental Newberry Tool and Equipment Rental is located at the address 2419 Wilson Rd in Newberry, South Carolina 29108.

He came out initially and did the pre-work . The weather was a little sketchy so he said he would…read morecome back . That's where the problems began . From that point forward he was unresponsive or when he showed up was not prepared or did not show up when he said he would. The straw that broke the camel's back was when we made repeated text messages with him indicating that he would indeed be here today at 10:00 to complete the repair . He indicated that indeed he would be here today. He was not. The issue is the owner of the vehicle has to take off work thus losing money to make these appointments . He did not show he did not reply to any emails or phone calls . As of this riding I'm still waiting to hear from him . I have contacted someone else to complete the repairs . As a business owner myself , I can't even imagine treating your customers this way . Do not use this person . I see the good reviews seem to be a year ago . Apparently, a lot can happen in the year .

Brandon met me at my home on a Monday morning and by the afternoon my car was good as new. A very…read moreconvenient mobile service, I highly recommend! Check out the before and after. Thanks Brandon!

Not a very pleasant experience. Almost as if they did not want me there. Price for the work I…read morewanted done was much higher than all the other places I got estimate from. The female that first looked at my car seemed angry and not sure if they even wanted to do the job. She bought out a guy for advice who never interacted with me to determine what I wanted done. I was not comfortable being there.

place needs 10 stars. I didn't think these places of business existed anymore. Bert was genuinely…read moreconcerned over my issue with my Camaro and he took care of it immediately and I mean immediately. I knew I was at the right place when he showed so much confidence after he looked at damage. I am so glad I drove over an hour to this place. Highly recommend!

Service: they had the trailer tire that I needed. Quality:…read moreWe brought the Unicorn brand tire. Price: Little high. Comments: Please remind the tire tech to replace the valve stem on all new tire, or either don't charge for one. Would have gave a higher review.

Quick, friendly and professional service. Joe and his team are amazing. Nice facility. We blew a…read moretire on the interstate on a Saturday late afternoon 200 miles from home. Could have been a nightmare situation since most tire repair places were closed until Monday. They were so courteous, knowledgeable and eager to please and we are so thankful we found them! Hard to find excellent service these days, but these guys were like a NASCAR pitt crew!

Newly moved to town. Found this gem of a mechanic. Jimmie and Cecil will take care of you. They go…read morethe extra mile, are knowledgeable and will get you the best price they can on parts. Grateful we still have the old school mechanics of yesteryear. They are a dying breed and will be a great loss when they are gone and retired. These guys are trustworthy, thorough and know what they are doing. I've been burned many times and taken advantage of. The Bug Center is the best of the best, look no further. They have taken great care of me and my 20 year old BMW. Thanks guys.

The Bug Center has maintained my vehicles for years providing excellent and prompt service, with…read morequality parts. I highly recommend everyone to give them a try.