Quick oil change under car while another gentleman was topping off fuilds & blowing out the air…read morefilter, such precision, this is my go to oil change ,thanks for a pleasant experience

This place used to be decent for a quick oil change. I guess not anymore. My family and I stopped…read morepurchasing vehicles from Motorworld years ago due to their terrible service department. It doesn't matter what brand vehicle you purchase... All of the service departments are horrible to deal with. Today we go for an oil change. There are no cars waiting or in the bay. There are 25 minutes before they close and it never takes close to 25 minutes for my oil change. They close at 6pm. We're told there's not enough time and they can't do it. We get back home (to Wyoming not right in WB) before 6pm. And there wasn't enough time? If closing is going to be at 5:30pm then state that on your site and on Google instead of having closing time at 6pm. Or find employees who actually want to work. Just another reason we won't be going back to Motorworld. After seeing the kind of customer service and excellent employees that Blaise Alexander Hazelton has to offer we know what we shouldn't deal with. They saw me immediately for a dashboard light issue when Motorworld said it would be months before they could schedule me. And this is after myself and my family have purchased a total of 6 new vehicles from them over the years. They don't care and never will. Do yourself a favor and go elsewhere for vehicle purchases and oil changes. **Went to Valvoline in Kingston today and they were wonderful. They did so much more than Motorworld ever did. Very thorough and similar pricing. They have three bays that they use instead of having two and only using one like Motorworld.**

My truck, Bertha, was FILTHY from traveling from SC with my 2 dogs. Went to Orloski's and they did…read moresuch a great service! I don't even know HOW they got all the dog hair out! The employees work hard and do great work. I will use them again and again! I only wish they had a location in Myrtle Beach!

Worst experience ever, we have a 2016 Subaru and the oils fill, filter and coolant overflow are…read moreall within 6 inches of each other and the Brilliant rec that refills the oil decides it would be great to fill the overflow with synthetic oil. Then realized what he did and put the rest in the proper fill port and said nothing just disconnected the over flow hose! i went back to sow the Owner what was does and he said I quote " you can't prove it " asked about looking at the cameras he said no we don't keep them, you probably have a bad engine not my proble. Sorry engine is in great condition with a perfect service record prior to this fiasco .. do not recommend this place at all. one star only so this will be posted

Great experience with this business and they are open on Sundays! I went in because my TPMS light…read morewas on, my back rear tire was low and would not accept any air. Jerome at the front desk was friendly and professional. He looked at the tire thoroughly and said they would bring it into the garage. I waited comfortably in the waiting area and they told me there was a small hole. Mike came out to show me the tiny nail that was in the tire. The whole team - Jerome, Mike, Chad and Steve - were great. Quick service and reasonable price!

Came here for a tire repair. At one of my many stops at the gas station from my drive to PA, I…read morefound a nail in my front left tire. Don was super nice and told me that he didn't find any nail in any of of the tires. He did clean it and removed all the rocks that were stuck. He also told me that Pep boys did not put any air into any of my tires like they said they did. I and super thankful for Don! I will be coming back here if I ever have any tire troubles!

Got in first and the guys provided great service. The quality was top notch and it was a great…read morevalue. The performed the oil change and tire rotation quickly and effortlessly. Nice job!

I was camping up in the mountains and had to leave early due to a storm. As soon as I turned my car…read moreon, it alerted me I needed my oil change. I was unable to get into a dealership so I came to Valvoline. I was 152 miles from home. I was nervous because it was my first oil change on my new plug in hybrid. Janson was kind and helpful. He called someone and they tripled verified they were using the correct oil. Janson made the experience pleasant . There were a plethora of cars waiting, be nobody rushed and were diligent in completing their jobs appropriately. The fees were manageable and their service was invaluable. Janson was amazing!

David is very unprofessional !!!!…read more I am extremely disappointed with my experience at Firestone. About a month ago, I brought my vehicle in for an oil change and because my windshield washer fluid was not working properly. It's a new car still under warranty with a 100 deductible. David recommended not to use my warranty since it was something minor....I was charged $53 to reattach the hoses. Within weeks, the exact same problem returned. When I came back to address the issue, I spoke with David, who stated he was the manager. I was then told I would need to pay an additional $287 just for them to inspect the washer fluid pump -- and they admitted they were not even sure if that was the actual problem. As a customer, it is frustrating to already have paid for a repair that clearly did not resolve the issue, only to be told to continue paying more money without any guarantee of a solution. What made the experience even worse was the lack of professionalism and transparency. When I asked to speak with another manager, I noticed a business card for someone named Deanna. She then told me "everyone in the store is managers," which honestly felt dismissive and unprofessional. I understand repairs can sometimes require additional diagnostics, but customers deserve honesty, accountability, and respect -- especially when returning with the exact same unresolved issue shortly after service. I hope corporate reviews how this situation was handled. Crystal Howard

Firestone killed my car…read more Having a coolant issue, I took my car to local Firestone (Lancaster) to have them look it over. They replaced two hoses, a top and bottom radiator. when they gave me the car back. Something wasn't quite right about it. Thermostat wasn't acting right after hours of driving working in Wilkes-Barry PA stopped in to their local Firestone to ask if they could recheck the coolant system. Informing them that it was previously worked on just days before. They said it was more likely a water pump when they investigated found. It was just clogged putting the car back together sending me on the road less than 200 miles later the lower radiator hose blew off and left me on the side of the road with no coolant when I called Firestone ask what happened. They told me to have it towed in and they would take care of the tow bill as well as repairing the vehicle as a warranty. After this conversation I got in communications with Michae De fazio after informing him of my concern of the quality that shop and the fact that David Witkins told something along the lines he couldn't handle the problem and I should take it to a dealership when pulling my car out of the shop David yells at Ken and his technician " don't call him till after seven if he's gonna call corporate, he can go fuck himself", said David the manager After Dave returned my car, not even reassembled let alone repaired. I got about 50 miles away when vapor was coming notice me out for under my hood when I stopped to check underneath the hood I saw the reservoir was empty. The cap was loose the mechanic clearly never finished the job when David pulled the car out of the shop I added coolant, went back on the road when my thermostat started giving me inaccurate readings again I stopped into Firestone in King of Prussia where I met Tim Lacy Do you need more comp managers like Tim less than an hour after I brought up my car he had already diagnosed it, and unfortunately, had to give me bad news that due to a lack of coolant in the car the head gasket was now blown, and the cost for repairs exceed the bluebook value of the car.

Donny, Shane, Stan and the rest of the mechanics always do right by me. Tire installs and…read morerotations are always quick. State inspections are also done relatively quick Also, if my old car is in need of other repairs they always go into detail on suggested repairs. I trust these guys.

Great prices on tires by ordering them on Mavis.com. Terrific service. They are fair prompt and…read morecourteous. No complaints and I've been there many times with several different vehicles. I recommend them to friends and I plan to return.

One of the few -- and I seriously mean FEW -- places where the technicians KNOW what they're doing…read more Dennis and Steve are the most conscientious and knowledgable techs in the area -- hands down. I only trust Steve with my British cat (Jaguar) because he and Dennis price fairly and do the work timely. Plus, they're really nice people. Their shop is clean and efficient and in a nice neighborhood. SUPER!

From the owner: 30+ years of experience in servicing European Carsread more

Terrible service was told that they would get it in by 10 still wasn't done by 3 slow service…read moreterrible communication tried to charge me for an alignment that they never did the place is a mess terrible house keeping worse service ever

Let me start by saying if I could give them a 0 I would, my husband used to work there and 1st they…read morehave faulty equipment that one of the air compressors blew up in his face causing him to get taken by ambulance to the hospital and we have still yet to see them pay his hospital bills, another thing is they shorted my husband on money from his claims that he worked. They rip off customers with their prices, and treat their employees like crap, DO NOT GO THERE OR WORK THERE!!!

Close to home and work. Plus they do not take advantage of a female, like most chains do! Recommend…read moreto all my friends and coworkers

From the owner: We are a family owned and operated ,general automotive repair shop. Friendly,and clean atmosphere…read morefor anyone to come into for repairs . State inspections , oil Changes ,routine maintenance, new and used tires. We even have pick up and delivery in a 5 mile radius. "We are in business since 1974". We also do professional welding, lift kits, custom fabrication, restorations on a high end level. Call and talk to Brad. We have cars and trucks features in national magazines.