Believe all the stellar reviews!! I was shopping around for home owners insurance and found Rob on…read moreYelp. The reviews are what prompted me to call him and I agree with all the positive comments. Rob spent a lot of time trying to figure out my options. He is very knowledgeable, patient and understanding -- which I appreciate. If you're looking for an insurance broker I highly recommend him.

Wow! Just Wow! Not enough stars! Our former insurer dropped…read moreus with only two days until policy expired--we never received the cancellation letter they said they sent; no backup emails or texts. We are in Sonoma Valley, high fire area. No one seemed to want to help us. Rob took the time out of a VERY busy day to help us get CA FAIR Plan coverage as well as additional Farmers HO coverage. He was responsive like NO other agents I called, and asked pertinent questions to customize our coverage. Nobody else did this: all cookie cutter quotes. He was fast, patient, efficient, kind and personable. When all done, he said "Welcome to the family." Meanwhile, six or more agents I called yesterday haven't even returned my calls yet. Like I said, WOW! So grateful! Will sleep tonight!

I am loving this new location.... AAA has been there for me for the last 18 years. This new…read morelocation is super clean and spacious. It's very updated, modern and still smells like new carpet. Skip Starbucks next door because there is a beautiful coffee bar inside for AAA members while you wait. Unless that quadruple shot Venti Carmel Frappuccino is screaming your name. AAA proudly takes care of all my DMV services. It's super easy to come here for my new registration tags. NO DMV WAIT...... NO DMV HASSLE......... There are comfy chairs for you to sit in vs the old location where you used to lean in that very long line against the wall. It's easy breezy peazy !.!.!.!.!

I was given a paper map of the area to which I was traveling but was disappointed that tour books…read moreare no longer printed. I always found them easier to use, refer to, mark pages, etc. so that was a bummer. The greeter was friendly and as helpful as she could be.

Purchased an insurance policy from them, after I went home and looked at the policy, I decided it…read morewas not what I thought it was. I called and cancelled the policy, 1 hour after I left the office. They had already processed my check! Now I am waiting for a refund, $4000, and its going on 4 days? Very hard to contact Robert, not happy with any of this process!

If you're looking for poor service, rude attitudes, and zero accountability, this is the place…read more Once they've got your money, don't expect help with anything. I've had insurance for over 20 years and have never dealt with anything like this. I gave this company a shot, and it's been nothing but stress ever since. They lost all my info and won't bother contacting IT to fix it. The lack of professionalism and the way the staff act like victims instead of taking responsibility is honestly shocking--especially for a company this big. It's been over a week, and I'm still waiting to hear back from Robert or Leslie. Just a heads-up to anyone thinking about using them--proceed with caution.

When our condo insurance carrier notified us they would not be renewing in our area next year,…read moreSpencer and his team jumped in with both feet to help us!! The whole process took less than a week, they found even better coverage than what we had before, and with some bundling discounts they kept the cost about the same as our old insurance!! I HIGHLY recommend Stonefield Insurance Brokers!!

Spencer was a great help in finding me a new insurance company. He tailored me to a company that…read morefits my needs. He answered all my questions and was readily available to any concerns that popped up! I would highly recommend him to all my friends/family!

When I decided to take a much needed sabbatical from nursing, Renee assisted me with navigating…read moreCovered CA for appropriate medical insurance coverage at the start of my sabbatical, and again at open enrollment this month. She is knowledgeable, experienced, kind, and professional.

Renee has been so helpful in getting my Medicare advantage plan in place. Gave me information…read moreregarding options and coverage that made it possible for me to make an educated choice for my health insurance plan!!

I'm sure you already know this, but State Farm is not a good neighbor. We have been with them for…read more24 years. We had 4 policies with them: homeowners, two cars, and umbrella. We never made a claim on our homeowner's insurance, but they are dumping us (non-renewal). Furthermore, they are reporting to everyone else that we had a claim in 2020 even though we withdrew it before we they even came out for an inspection. There was never any claim. But they show it as a loss of $0. That makes it even harder for us to find insurance. No other insurance company will take us. We have no choice other than the FAIR plan. We will have to get a DIC policy to cover everything other than fire. State Farm said they were willing to offer us such a policy, but they're only giving us a 5% discount relative to last year's premium. They're excluding the biggest risk factor (fire) and giving us only 5% discount? Fair is going to cost us $6,500. Last year we paid $2,464 for our homeowners insurance. Now State Farm thinks we're going to pay $2,343 for a homeowner's policy that excludes fire, which is by far the biggest risk? I don't think so. We already got a lower quote for a DIC policy from a company that has a better A.M. Best rating than State Farm. We're also looking to take ALL our business elsewhere. (Now they say they're going to take away our multi-line discount because we no longer have homeowners insurance with them. They dumped us!) I don't appreciate being treated this way. State Farm didn't even have the decency to notify us in appropriate manner. They simply sent an email that was written as if we already knew our contract had not been renewed. Our new insurance agent has been much more helpful. She answered all our questions and took the time to think about what might be in our best interest.

I have been with this office since I was 16 and just starting to drive. So that's been 3 decades…read morenow and still going. I absolutely love John's staff. Penny & Nancy are so helpful and easy to get in touch with. I have had all my cars, motorcycles & renter's insurance through them and have never been disappointed with their service. Give them a call and find out for yourself. You will not be disappointed.

I have my car, house, earthquake and life insurance with Jared. Always very polite and great follow…read moreup, highly recommend!

Very upset with this insurance never had an insurance that raises up there prices by 30$ each…read morerenewal. When I call they tell me it's not them it's the state. But after comparing my rate with State Farm's with my family my brother having progressive and my sister having gaico and my friend having Allstate they confirm they haven't had an increase in the past 3 years and it just weird that on me with state farm only gets an increase each time please do no sign up with them and I will be cancelling my insurance with them as well. Got a quote with progressive for 90$ for the same coverage and I'm paying 138 now ! Ridiculous

Joleen is a caring and considerate professional who helped me feel comfortable and welcome in her…read moreoffice. She's especially adept at women's financial planning and conversations about retirement. She understands and builds you up.

Joleen does a great job asking questions and figuring out the best life protection path to take…read more She takes the time which I really appreciate. Joleen follows through with a program that is customized and follows up regularity to make sure needs have not changed. Your work is greatly appreciated. Ethan C.

Met with James Tuttle the owner to get some clarity as to the increases we have been experiencing…read moreboth in homeowners and car insurance. He was more than helpful and gave us all the time we needed and answered all our questions.

Great service with a speedy response pertaining to any questions about my policy. Budget minded…read morewith the proper coverage I needed.