Really nice decor. Also the lady at the front desk was super sweet and helpful. It wasn't over…read morecrowded. I'm in the exam room waiting for the doctor. So far so good.

They should shut y'all down for two weeks I been listening to a I've text call call return call…read morefrom y'all machine been told someone would get back with me. My experience is I made as hell because y'all getting paid for what do machine is the only voices I heard from. And everyone knows who irritating those machine that alone make you want to take your life.

Front desk was efficient and friendly and the technician who performed my pre employment drug…read morescreen did a good job. I would recommend this facility for your medical care.

Immediate Care - Edmond: A Terrible Experience from Start to Finish…read moreI went in for a simple blood draw, something that should take ten minutes or less. What I experienced instead was a display of inexperience, confusion, and blatant lack of supervision. The staffer assigned to me was visibly nervous from the start. She left the room multiple times -- first because she forgot something, then again after failing to get the blood from my right arm. When she returned with another staff member, things somehow got even worse. He appeared just as unsure and uncomfortable with the procedure as she did. They prodded, hesitated, and whispered like this was some advanced operation instead of Basic Phlebotomy 101. After two failed attempts--one in each arm--and no successful draw, the male staffer finally said, "Do you want me to write you an order for a DLO?" I agreed, expecting at least prompt follow‑through. But instead, both of them left the room, and fifteen minutes later, I was still sitting there bleeding and waiting, with no update, no apology, and no sense of accountability. Eventually, I walked out--angry, frustrated, and honestly concerned for anyone else trusting this place with their care. This was pure inefficiency and a failure of training from the top down. A supervisor was nowhere to be found. And hearing the staffer mention she wanted to become a physician was almost alarming--because if you can't perform a basic blood draw, what business do you have practicing medicine? Immediate Care - Edmond needs serious retraining, oversight, and management attention. Patients deserve professionalism, not a chaotic guessing game with needles.

We came to your location on Sunday, August 31, 2025. Your clinic is two blocks from our house. We…read morehave had to visit on previous occasions in previous years. Up until now it was very good. However, our neighbors had told us as of recent your location was worthless. I am 83, my husband is 73. Spring and fall we have respiratory illnesses. I have bronchitis and laryngitis for three days. I still have it. He has a severe sinus infection and excessive coughing for four days. The "so called doctor on staff," did not introduce himself, but the prescription bottle says J. Manning. He did not touch my me, stethoscope or anything. I know my body and know what our regular Mercy doctor prescribes, he would do nothing. He told me to take NyQuil. Good advice for someone who has diabetes and high blood pressure. He prescribed benzonatate for my husband. It hasn't helped the coughing. You charged us $65 a piece, and didn't even touch my me or offer a medicine. Please refund our $130 based on total lack of care, professionalism, concern, nor diagnosis. He did read his mercy screen from chair. We have been patients of Mercy for over 30 years and I have always given stellar ratings. But Dr Manning needs to go or be sent to your worst competitor. Carole Tiemann

Went to mercy urgent care for a simple sports physical. Ended up waiting over an hour and a half…read morefor a 5 minute physical. They claimed that I scheduled my appointment wrong when i asked what I did wrong they filled in the iPad the exact same way i did. I ended up missing some very important classes that day. The receptionist was very passive aggressive and rude she seemed burnt out The doctor that did see me was very nice quick and professional. But at that point it was too late. I downloaded yelp to leave this review if that means anything

I have a client that is throwing up. I'm advised to take to this location. First impression…read morereceptionist (a man) looks like he needs emergency care! He doesn't look clean or well kept to be working at a front desk. He tells me everything the doctor can't do, so with that he goes on about I should go to er! What! What! I don't have a medical degree but what about checking for flu or Covid?!?! Man just check us in. Okay! Thank you. Man then tells me my client looks sick! Again looks are deceiving! My client needs a doctor not a eyeball opinion. After meeting with PA finally somebody nice, kind and considerate to my client! Took time to go thru testing and explained all throughly. PA-C Samuel Elder was exceptional only reason for 3 !! Get rid of receptionist??!!?

Camie was very helpful at check in and when getting vitals/documenting reason for visit. She…read moreproperly documented my symptoms and reason why I was there. She had a good sense of humor and good bedside manner. The two xray technicians were friendly as well. Haven was thorough with the student and both were courteous with good communication. The doctor, who I believe was Catherine (brown hair with cute bangs), was very kind and tentative. She used active listening to understand my situation and was empathetic. Wonderful bedside manner. Overall, a really great quick experienc. Huge plus that cray is on site!

Very amazed by the entitlement of one of the employees here. Never did catch her name. My boyfriend…read morewas feeling very ill. He doesn't get home until 7:00pm and most urgent cares close at 8:00pm. So we immediately went to the nearest one, which was this location, and arrived roughly at 7:10pm. As soon as we walk in, who I am assuming is the receptionist, is standing in the lobby and whips around and looks completely confused as to why we are there. I then asked if they were still open, and she goes to say "well yeah, until 7:30, have we seen you before?" I go "well if it's too late we can go somewhere else, but no you haven't seen us before" she goes on to walk into the back behind the counter obviously annoyed and slamming the door behind her. I then brought up once again if we need to go somewhere else we would. She then goes "well it's just like, I have an hour drive home" as if that is supposed to be my problem? If you cannot have any sympathy for someone who is not feeling well, don't work in healthcare. We happily went somewhere else, and they have taken great care of my boyfriend. I will never come back here. So sad to see how many bad apples are in the healthcare field nowadays.....

Speed and quality of care were great. However, business and billing practices are questionable. I…read morewas turned over to a collection agency without having ever received a bill or phone call regarding the bill. When speaking to the secretary she stated that a bill had been sent each month for the past 6 months and I had been contacted by phone as well. It's hard to believe that 6 or 7 bills were lost in the mail when they had the correct address on file and that my voicemail never captured any messages from them. If honesty in billing is important to you then take your business elsewhere.

I just left from the best IV infusion visit ever. It was an enjoyable experience (and who really…read moreenjoys an IV!?) What stood out: clean, well appointed facilities. Friendly people. Super comfy recliners. From checkin to departure, everything was perfect. Alexis was my practitioner. She was super knowledgeable and thorough. We talked through a plan for ongoing treatment. I felt she really understood my needs & had a great plan for me. Drayton was my nurse. Let me tell you, he is good. I've been to other offices that jabbed me four or five times to get it right. Drayton? First time and didn't feel a thing. Awesome. I'll be returning for sure. Thank you NP2Go team!

Talk to the office manager. She was very knowledgeable and was there to genuinely help her…read morepatience. Very recommended. Can't wait for my journey to start.

Tisdale and his entire staff are the best excellent doctor and all that work under him are very…read morerespectful and they all care about the patients . Best pcp ever. Thank you all.

I was there yesterday for the first time. Was very pleased with the friendliness of the staff and…read morehow quickly I was able to be seen. Jimmy Tisdale, the Nurse Practitioner, was outstanding! He was very compassionate, professional and very knowledgeable and was able to diagnose my problem without having unnecessary tests. If the need arises, I will be back!

I go there when I can't get in to my primary. The care is exceptional. Exams are thorough and all…read morequestions answered. I wish every primary care office treated their patients this way! Highly recommend.

This was a great experience! Tammy and Jeff and Edwin were so nice and friendly to me. They were…read morefast and professional, explained the meds to me and answered my questions. I will recommend them to anyone that needs help! Thank you!

I can't say enough great things about my pre-admission experience. Every employee that I came I…read morecontact with were incredibly friendly and helpful. The process was quick and efficient. My nurse, Jacob, helped ease my anxiety and his manner was so very pleasant and I did not feel rushed at all. He was willing to patiently answer my numerous questions. Plus, the hospital is beautiful l! My surgery is next week and so I will update this review from that experience.

I had loved and respected my PCP. I thought she was on top of things and handled things in a timely…read moremanner until now. She failed to follow through with a something that we talked about. Not doing what she said she would do was bad enough, but also failed to offer any apologies-- I forgot, I am sorry, I delegated it to someone and they forgot. I was referred to someone that I did not know and made to believe it was acceptable and my fault that it was not done. My faith has been broken.