I feel very validated and in seeing that others have had the same unfortunate experience that I…read morehave had with Dogwood pediatric dentistry. My 13-year-old daughter has been a patient since she was two years old and I cannot believe the way things have been handled with their office over the past two or three years. I'm not sure if there's been a change in management behind the scenes, but there has been a total breakdown in communication over the past few years. Several years ago I had an issue with a miscommunication on their end about an appointment that my daughter had. With her most recent appointment we had a change of insurance. Dogwood called me two days prior to confirm the appointment. At that time, I provided them with our new insurance information and was told that they would check to confirm that her specific plan was accepted and would let me know 24 hours beforehand if it was not. Well, lo and behold today, I get a phone call informing me that her insurance plan was in fact not covering her previous visit. When IWell, low and behold today, I get a phone call, informing me that her insurance plan was in fact not covering her previous visit. When I informed the person that I spoke with on the phone of the fact that I was told that this wouldn't happen because I would get a phone call from them. She had the nerve to tell me that that was just a courtesy. In hindsight, I should have called and confirmed with our insurance, but Dogwood should've held up their end of what was communicated to me. Apparently this is an ongoing issue for them after reading through these reviews. So past issues like mine were not learning situations for dog with. They continue to tell their patients that they will check their insurance so they don't receive hefty bills and then they continue to let their patients get hefty bills. If dogwood doesn't want to accept any responsibility for this, then they shouldn't be telling their patients that they will check their insurance and call them 24 hours prior. I am so disappointed in receiving that bill and that phone call. Dogwood will not see a single scent from us for this bill. I would've stayed with Dogwood for the rest of my daughter's childhood if it was not for this incident. I absolutely love the dentist and dental hygienist, but they have lost their minds with that front staff.

The staff was incredibly friendly and welcoming. They made my son feel comfortable right away,…read morewhich really put us at ease. I appreciated their warmth and professionalism--thank you for such a positive experience!

Dr. Carla and staff are AMAZING! Everyone is professional and personable. Our kids don't mind going…read moreto the dentist because this office. We have been to a few other practices and this is where they will stay until adult age. Dr. Carla treats you like family. Jamie is also wonderful and has a great personality and makes the kids comfortable. There might be a little wait getting in but they are worth the wait!

do not take any young child here especially for their first dentist appointment. they do not know…read morehow to make it a good experience for first time visits with a toddler. their only approach is holding your child down and letting them scream their head off. Carla is rude and impatient and does not need to work with toddlers given she could care less "if they hate me" and proceeded to tell me my child would be held down. came to get exposure left absolutely traumatized.

Found my kids the perfect dental office! As new patients, we were happy to see a new pediatric…read moredentist office in the area! Stacy at the front desk is amazing, friendly and knows her stuff! The lobby has a few tvs with cartoons playing, a huge Connect Four game and a few beach tic-tac-toe games to keep the littles busy. Allison (dental hygienist) is so friendly and thorough at what she does. My kid's teeth were so bright and clean! She puts the kids right at ease. Dr. Claudia is amazing and friendly too! Can't recommend this place enough! 5 stars!

Awesome doctors and the staff is definitely a huge plus. They kind and sincere, I would highly…read morerecommend if you are in the market for a dentist.

On November 23, 2020 I called Richmond Hill Family and Cosmetic Dentistry about a tooth that has…read morebeen causing me trouble for quite some time. The receptionist quickly picked up and greeted me in a courteous manner. They were able to get me an appointment for the very next day with Dr. Carlos. Upon arrival the waiting area was clear of people, clean, and comfortable. There was one easy to read sign on the door explaining that they require face mask and they had sanitation stations throughout the practice. The receptionist greeted me in a welcoming and upbeat manner--she also took my temperature and asked me a sort list of qualifying COVID questions. I believe this practice has adapted well to business in a post-covid world and I think the reason the waiting area was so empty was an active effort to space appointment times to ensure social distancing. The medical staff called me back very quickly after my arrival and I didn't have mountains of cumbersome paper work they had taken care of everything. Dr. Carlos was great! He identified the problem with my tooth that required a filing and got to work right away. His Novocain injections were painless. My tooth was fixed in no time with no complications. Dr. Carlos worked very efficiently and put me at ease with his fun at ease style. At check out they already adjusted my insurance and I only had to pay $65. They also seamlessly scheduled my next cleaning right then and there. Thank you Dr. Carlos for fixing my hurt tooth and gums--I definitely recommend this practice.

Friendly staff and easy appointments My boys love going…read morehere. The staff is kind and patient. We live in RH and do not mind the drive- it's worth it!

I'm very upset with this company. One of the kindest,…read moresweetest most honest and amazing females I know was treated horribly by the staff. They had agreed on an amount for their services (which was paid at the time of service), but afterwards, doubled the amount without cause and claimed she owed twice what she paid, and they are refusing to be reasonable, and unbelievably called this amazing lady a lier. She is a beautiful soul and I'm appalled that anyone could treat her this way :-(

Every appointment I have had over the last four years at Savannah Dental Solutions has earned a…read morefive-star review. Patient care, skilled dentistry, and personal support energize my oral hygiene habits. Drs. Chad and Alexandra are skilled at managing my pain, doing outstanding work, explaining what's happening, and caring about my experience. I feel seen and cared about. The entire professional and support staff are gifted and trained in hosting and anticipating our needs before, during, and after our appointments. The office staff excels at communication about appointments and billing. At Savannah Dental Solutions, high-touch, high-tech, and the highest degree of care for each other and for me is fantastic.

Very smart caring dental office. Thanks for all your help. The office help is wonderful also.read more

My family and I have been going to Ford Avenue Family Dentistry for many years - since Dr…read more Copenhaver. We have never received anything but the best of care. We are treated like family by everyone.

I had to switch dentist offices recently so this was my first visit to Ford Avenue Family…read moreDentistry. From the moment I walked in the door and was greeted immediately by Kiki who was wonderful, kind and inviting. To meeting Mataya who gave me the best dental cleaning experience (even with X-rays). I appreciated how she explained everything she was doing and kept checking to make sure I was comfortable and not experiencing any pain. She was absolutely AWESOME! Then I was introduced to my new dentist, Dr.Patel. Dr. Patel took time to look everything over and further explain what she saw on the X-rays along with giving me a plan for my follow up appointments. From start to finish, everyone was professional, kind, thoughtful and thorough. Great experience all around snd stellar customer service. I would highly recommend.

Just having transferred to Savannah Georgia from upper East Coast... I could not have asked for a…read morebetter fit as I met with Dr. Water's to continue my granddaughter's orthodontic care... He was absolutely wonderful! Having some orthodontic background, I was so pleased that he and I were on the same page regarding her treatment! This office was incredible-from the moment we walked in the door. From the personable front desk staff to the awesome treatment coordinator and onto the chair-side assistants, I have never been more comfortable and admiring of the level of care and expertise that was shown to us! My granddaughter who has been fairly complicated patient, left there saying it was the best experience! All were so relaxed, gentle, and pleasant and she felt no stress or anxiety in the hands of this office. I would highly recommend them to anyone looking for expert orthodontic care and results. Ginny G

We just had my daughter's braces put on and so far everything has gone really smooth. Everybody was…read moresuper nice to my daughter and explained everything to her as they were doing it. I also appreciate that we are seeing soon after arriving, and haven't ever really had to wait long.